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Miracle Software Systems, Inc

Salesforce Solution Architect(Only on W2)

Miracle Software Systems, Inc, Dearborn, Michigan, United States, 48120

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Lead HCM Executive at Miracle Software Systems, Inc. Job Title:

Salesforce Solution Architect

Location:

Dearborn, MI, Fully Onsite

Position Description

Employees in this job function are responsible for designing, developing, and maintaining robust Salesforce‑based and cloud integration solutions to support critical business operations and enhance customer interaction processes. The role involves solution architecture, enterprise integrations, marketing automation, and collaboration with cross‑functional stakeholders to deliver scalable, secure, and high‑performing systems.

Key Responsibilities

Design, develop, and maintain robust solutions within

Salesforce CRM

(Auto Cloud, Sales Cloud, Service Cloud) to support captive finance operations and enhance customer engagement.

Evaluate and articulate the pros and cons of various technical implementation and architectural options, providing clear recommendations and building consensus among technical and non‑technical stakeholders.

Architect, build, and manage scalable and secure integration services using

GCP native tools , primarily Cloud Functions, to enable real‑time, event‑driven communication and data synchronization between Salesforce and enterprise systems.

Lead the development, configuration, and execution of

marketing campaigns and transactional messaging

initiatives using Salesforce Marketing Cloud, including email and push notification strategies.

Collaborate closely with business stakeholders, product owners, and technical teams to gather requirements, translate them into technical specifications, and deliver effective CRM, marketing automation, and integration solutions.

Establish and enforce best practices, technical standards, and comprehensive documentation for CRM, Marketing Cloud, and GCP integration solutions.

Stay current with emerging technologies and trends in Salesforce, Marketing Cloud, and GCP, recommending and implementing innovative solutions to enhance organizational capabilities.

Skills Required

Solution Architecture

– Design, develop, and maintain robust Salesforce CRM solutions (Auto Cloud, Sales Cloud, Service Cloud) supporting enterprise operations and customer interaction processes.

Google Cloud Platform (GCP)

– Experience with GCP native services including Cloud Functions, Pub/Sub, Cloud Storage, API Gateway, and other serverless technologies for event‑driven integration services.

Enterprise Architecture

– Ability to evaluate architectural options, present recommendations, and build alignment among diverse stakeholders.

Salesforce.com

– Deep experience with Sales Cloud, Service Cloud, and/or Auto Cloud, including configuration, customization (Apex, Visualforce, Lightning Web Components), data models, and API integrations.

Salesforce Marketing Cloud

– Strong background in Journey Builder, Email Studio, Mobile Studio, AMPscript, SSJS, Data Extensions, Automation Studio, and integration patterns with Salesforce CRM and external systems.

Skills Preferred

Marketing Automation

Experience Required

10+ years

of experience in IT

4+ years

of experience in the specific concentration area

Experience Preferred

Not specified

Education Required

Not Applicable

Education Preferred

Not specified

Additional Safety Training / Licensing / Personal Protection Requirements

Not specified

POSITION IS FULLY ONSITE

Seniority level Mid‑Senior level

Employment type Contract

Job function Information Technology

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