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Assurant

Senior Repair Demand Planner

Assurant, Dallas, Texas, United States, 75215

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Senior Repair Demand Planner Assurant is seeking a highly visible Senior Repair Demand Planner to coordinate with operations, inventory control, forecasting/scheduling and procurement to meet repair production plans. This role operates within the Sales and Operations Planning (S&OP) framework, providing data‑driven insights for budgeting, manufacturing, and supply planning.

Responsibilities

Support materials planning, production planning, and scheduling activities to ensure timely repair and kitting operations.

Work/Shop Order Management: Create and release shop orders. Analyze MRP recommendations on shop orders by checking for capacity constraints and material shortages.

Perform Clear to Build (CTB) analysis to verify material availability and prevent production disruptions due to shortages.

Analyze and evaluate production capacity daily, considering bottlenecks, run rates, productivity, and equipment utilization. Identify and manage bottlenecks to maintain overall throughput.

Maintain and update BOM/BOR setups in collaboration with the materials engineer.

Assist in the NPI process for repair and kitting of new devices, ensuring accurate material readiness.

Prepare and maintain E&O (Excess & Obsolete) reports to track and manage inventory risk.

Process E&O reductions through supplier returns, customer claims, and third‑party sales.

Execute procurement planning processes for materials at lead time and applied time‑phased planning within the materials team.

Work with operations to validate attach rates for repair parts, ensuring accurate consumption tracking.

Build and maintain forecasting tools to provide visibility into material requirements for account management.

Follow standardized planning processes with or without ERP/MRP systems, ensuring repeatable and sustainable workflows.

Calculate and maintain safety stock levels based on forecast variance and SLA requirements.

Generate weekly and monthly build plans for repair and kitting operations and communicate plans to customers.

Monitor WIP and material issues daily, coordinating with customers to resolve shortages or identify substitutes.

Support lifecycle planning for products, adjusting purchasing policies and reducing end‑of‑life inventory exposure.

Manage inventory levels to meet DOI targets by processing E&O, communicating push‑outs/cancellations, and reducing high‑cost materials.

Establish processes and metrics to assess and continually improve forecasting accuracy.

Actively participate in the development and implementation of the Global and Executive S&OP process.

Requirements

8+ years’ experience in demand planning or production planning with at least 3 years of repair planning.

ERP and WMS system experience; Oracle preferred.

Preferred: APICS CPIM and/or CSCP certification or coursework.

Expert Excel and database modeling skills.

Proficient in forecasting or statistical software.

Experience using SAS or SQL to extract data from databases.

Active involvement with customers and business partners in problem resolution.

Additional Skills / Experience

Strong analytical skills.

Attention to detail.

Ability to balance multiple priorities.

Strong oral and written communication.

Ability to meet tight deadlines and build productive working relationships.

Knowledge of demand forecasting, sales forecasting, and S&OP processes.

Progressive experience in planning, forecasting, and inventory management.

Working Conditions & Physical Requirements

Requires regular desk work and use of standard office equipment.

Occasional standing, walking, lifting, carrying, and/or moving up to 20 pounds.

Pay Range $72,900.00 – $121,900.00. Compensation considers experience and location, with potential for salary growth.

Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Job Scam Alert During Assurant’s application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords.

Office Onsite, Irving, TX. Monday – Friday, 8:00 AM – 5:00 PM.

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