Net2Source (N2S)
Direct message the job poster from Net2Source (N2S)
Manager - Client relations & Recruitment W2 and Locals only
Responsibilities
This list is intended to reflect the current job but there may be additional essential functions and certainly nonessential job functions that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so observing of course any legal obligations including any collective bargaining obligations.
Ensure key stakeholders, product owners and platform owners are informed of reliability concerns and their potential impact on the customer experience.
Design code, test and deliver solutions to automate manual operation (i.e. TOIL).
Participate in operations support and on-call rotation shifts. Shifts could include weekends and holidays for SRE-supported systems and products with a focus on implementing long-term solutions for any problems identified.
Collaborate with stakeholders such as product and platform owners to define service level objectives (SLOs) and service level indicators (SLIs) for system operations focused on the critical features of the customer's journey and experience.
Track and manage reliability performance against agreed SLOs in partnership with IT monitoring teams or other stakeholders and ensure systems continue to meet SLOs over time.
Provide expert knowledge on reliability approaches to ensure our organization achieves its goals and roadmap for reliability.
Champion reliability being treated as a feature in products and platforms and promote the concept across all phases of the software development life cycle.
Create dashboards and reports to communicate key metrics to product owners and key stakeholders.
Contribute to documentation and runbooks for owned applications based on operational experience, user feedback and application changes.
Qualifications
Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems, CISMIS Engineering or related technical discipline or equivalent experience and training.
5 years of experience designing, developing and implementing large-scale solutions in production environments.
Master's degree in Computer Science, Computer Engineering, Technology, Information Systems, CISMIS Engineering or related technical discipline or equivalent experience and training.
Airline Industry experience.
Ability to design, develop and maintain automated test frameworks using Cypress/Playwright for web and API testing.
Ability to build and maintain integration with CICD pipelines to ensure reliable automated testing using Azure DevOps and GitHub Actions.
Job Details
Seniority level:
Mid-Senior level
Employment type:
Contract
Job function:
Consulting
Industries:
Airlines and Aviation
Referrals increase your chances of interviewing at Net2Source (N2S) by 2x
#J-18808-Ljbffr
Manager - Client relations & Recruitment W2 and Locals only
Responsibilities
This list is intended to reflect the current job but there may be additional essential functions and certainly nonessential job functions that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so observing of course any legal obligations including any collective bargaining obligations.
Ensure key stakeholders, product owners and platform owners are informed of reliability concerns and their potential impact on the customer experience.
Design code, test and deliver solutions to automate manual operation (i.e. TOIL).
Participate in operations support and on-call rotation shifts. Shifts could include weekends and holidays for SRE-supported systems and products with a focus on implementing long-term solutions for any problems identified.
Collaborate with stakeholders such as product and platform owners to define service level objectives (SLOs) and service level indicators (SLIs) for system operations focused on the critical features of the customer's journey and experience.
Track and manage reliability performance against agreed SLOs in partnership with IT monitoring teams or other stakeholders and ensure systems continue to meet SLOs over time.
Provide expert knowledge on reliability approaches to ensure our organization achieves its goals and roadmap for reliability.
Champion reliability being treated as a feature in products and platforms and promote the concept across all phases of the software development life cycle.
Create dashboards and reports to communicate key metrics to product owners and key stakeholders.
Contribute to documentation and runbooks for owned applications based on operational experience, user feedback and application changes.
Qualifications
Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems, CISMIS Engineering or related technical discipline or equivalent experience and training.
5 years of experience designing, developing and implementing large-scale solutions in production environments.
Master's degree in Computer Science, Computer Engineering, Technology, Information Systems, CISMIS Engineering or related technical discipline or equivalent experience and training.
Airline Industry experience.
Ability to design, develop and maintain automated test frameworks using Cypress/Playwright for web and API testing.
Ability to build and maintain integration with CICD pipelines to ensure reliable automated testing using Azure DevOps and GitHub Actions.
Job Details
Seniority level:
Mid-Senior level
Employment type:
Contract
Job function:
Consulting
Industries:
Airlines and Aviation
Referrals increase your chances of interviewing at Net2Source (N2S) by 2x
#J-18808-Ljbffr