Riot Hospitality Group
Assistant General Manager - Shiv Supper Club
Riot Hospitality Group, Scottsdale, Arizona, us, 85261
Assistant General Manager - Shiv Supper Club
Riot Hospitality Group is seeking an experienced and passionate
Assistant General Manager (AGM)
to help lead our newest venture,
Shiv Supper Club ! This dynamic venue blends culinary artistry, immersive entertainment, and upscale hospitality, offering a one‑of‑a‑kind guest experience.
In this role, you'll play a critical role in ensuring seamless daily operations, elevating the overall guest journey, and supporting the General Manager in driving operational excellence, profitability, and team leadership. This is a rare opportunity to help shape a sophisticated new concept from the ground up — where impeccable service meets vibrant energy.
If you thrive in a high‑performance environment and are ready to make your mark on the next big thing in fine dining, apply now!
Key Responsibilities
Lead Daily Operations: Partner with the General Manager to oversee the day‑to‑day functioning of the restaurant, ensuring efficient service delivery and a seamless guest experience
Support Restaurant Management: Assist with key areas of restaurant operations, including financial performance, strategic planning, staffing, and long‑term growth initiatives
Handle Administrative Responsibilities: Support administrative functions such as hiring, onboarding, training, scheduling, and performance management to build and maintain a high‑performing team
Drive Business Performance: Collaborate with the General Manager to meet and exceed revenue goals, optimize operational processes, and elevate overall guest satisfaction
Manage Labor & Scheduling: Assist with creating and adjusting schedules to ensure proper shift coverage, while managing labor costs in alignment with business demands
Ensure Exceptional Guest Service: Maintain high standards of customer service by addressing guest concerns promptly and professionally, promoting a welcoming and responsive environment
Requirements
Strong understanding of restaurant operations, including but not limited to service flow and standards, revenue optimization, and staff development, preferably in a fine‑dining or high‑end hospitality setting
Strong communication and interpersonal skills; proficiency in addressing guest concerns with professionalism and maintaining high customer service standards
Capability to handle various responsibilities simultaneously without compromising service quality
Ability to lead and manage a diverse team, providing guidance, support, and motivation to enhance performance
Ability to use technology for data analysis and reporting to inform operational decisions
Ability to analyze sales data to enhance revenue and reduce costs
Ability to identify potential issues before they escalated and ensure compliance with operational standards
Required food and alcohol certifications
Benefits
Tremendous growth opportunities with a thriving company!
Fun work environment in a sweet location with an amazing and collaborative team!
Access to medical, dental, vision, life insurance, short‑term & long‑term disability, voluntary benefits, employee assistance program, and pet insurance
Paid vacation and sick leave
Employee discounts at our many venues
Exclusive access to events, shows, and other happenings
About Riot Hospitality Group Headquartered in Scottsdale, Arizona, Riot Hospitality Group is a premier, national hospitality management company dedicated to evolving the typical restaurant landscape into one that provides unique and meaningful experiences for each and every guest.
Here at RHG, we are passionately focused on transforming restaurant and nightlife hospitality. We have transformed the industry’s landscape through pushing the envelope of the typical hospitality experience, while maintaining exceptional customer service. The brands under management include Dierks Bentley’s Whiskey Row, El Hefe, Farm & Craft, Hand Cut, Riot House, CAKE, Cottontail Lounge / Living Room / WET Deck, Maya Day+Night, Shiv Supper Club, Kauboi, Allegra, and F/Sixteen.
Our mission is simple: To make every single hospitality experience better than the last. We pride ourselves on doing this through leading by example, and our passion for excellence is derived from a lifetime dedication to learning and a commitment to true hospitality.
#J-18808-Ljbffr
Assistant General Manager (AGM)
to help lead our newest venture,
Shiv Supper Club ! This dynamic venue blends culinary artistry, immersive entertainment, and upscale hospitality, offering a one‑of‑a‑kind guest experience.
In this role, you'll play a critical role in ensuring seamless daily operations, elevating the overall guest journey, and supporting the General Manager in driving operational excellence, profitability, and team leadership. This is a rare opportunity to help shape a sophisticated new concept from the ground up — where impeccable service meets vibrant energy.
If you thrive in a high‑performance environment and are ready to make your mark on the next big thing in fine dining, apply now!
Key Responsibilities
Lead Daily Operations: Partner with the General Manager to oversee the day‑to‑day functioning of the restaurant, ensuring efficient service delivery and a seamless guest experience
Support Restaurant Management: Assist with key areas of restaurant operations, including financial performance, strategic planning, staffing, and long‑term growth initiatives
Handle Administrative Responsibilities: Support administrative functions such as hiring, onboarding, training, scheduling, and performance management to build and maintain a high‑performing team
Drive Business Performance: Collaborate with the General Manager to meet and exceed revenue goals, optimize operational processes, and elevate overall guest satisfaction
Manage Labor & Scheduling: Assist with creating and adjusting schedules to ensure proper shift coverage, while managing labor costs in alignment with business demands
Ensure Exceptional Guest Service: Maintain high standards of customer service by addressing guest concerns promptly and professionally, promoting a welcoming and responsive environment
Requirements
Strong understanding of restaurant operations, including but not limited to service flow and standards, revenue optimization, and staff development, preferably in a fine‑dining or high‑end hospitality setting
Strong communication and interpersonal skills; proficiency in addressing guest concerns with professionalism and maintaining high customer service standards
Capability to handle various responsibilities simultaneously without compromising service quality
Ability to lead and manage a diverse team, providing guidance, support, and motivation to enhance performance
Ability to use technology for data analysis and reporting to inform operational decisions
Ability to analyze sales data to enhance revenue and reduce costs
Ability to identify potential issues before they escalated and ensure compliance with operational standards
Required food and alcohol certifications
Benefits
Tremendous growth opportunities with a thriving company!
Fun work environment in a sweet location with an amazing and collaborative team!
Access to medical, dental, vision, life insurance, short‑term & long‑term disability, voluntary benefits, employee assistance program, and pet insurance
Paid vacation and sick leave
Employee discounts at our many venues
Exclusive access to events, shows, and other happenings
About Riot Hospitality Group Headquartered in Scottsdale, Arizona, Riot Hospitality Group is a premier, national hospitality management company dedicated to evolving the typical restaurant landscape into one that provides unique and meaningful experiences for each and every guest.
Here at RHG, we are passionately focused on transforming restaurant and nightlife hospitality. We have transformed the industry’s landscape through pushing the envelope of the typical hospitality experience, while maintaining exceptional customer service. The brands under management include Dierks Bentley’s Whiskey Row, El Hefe, Farm & Craft, Hand Cut, Riot House, CAKE, Cottontail Lounge / Living Room / WET Deck, Maya Day+Night, Shiv Supper Club, Kauboi, Allegra, and F/Sixteen.
Our mission is simple: To make every single hospitality experience better than the last. We pride ourselves on doing this through leading by example, and our passion for excellence is derived from a lifetime dedication to learning and a commitment to true hospitality.
#J-18808-Ljbffr