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F1 Arcade

Guest Experience Maestro — Personalised Hospitality Lead

F1 Arcade, Boston, Massachusetts, us, 02298

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A premier hospitality venue seeks a Guest Experience Manager to ensure exceptional, personalized dining experiences for guests. This role requires engaging with guests to understand their preferences and anticipating their needs to elevate their overall experience. Responsibilities include overseeing guest-facing teams, ensuring operational excellence, and tracking guest satisfaction metrics. The ideal candidate will possess strong interpersonal, leadership, and problem-solving skills, with a keen attention to detail. A dynamic and flexible attitude is essential for success in this role. #J-18808-Ljbffr