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Turnkey

Head of Revenue Operations

Turnkey, New York, New York, us, 10261

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About the job We're partnering with a VC-backed, fast-growing technology organization that is hiring its first Head of Revenue Operations. This is a hands-on, foundational role supporting an expanding go-to-market function. You’ll work closely with senior leadership to build the systems, processes, and insights that drive predictable and efficient revenue growth.

If you thrive in environments where you can create structure, improve workflows, and help teams move faster with clarity — this role is for you.

Highlights:

Well-capitalized with strong long-term backing and high-profile VCs

High-growth tech company expanding rapidly

Recognized as a fast-scaling innovator in its sector

Experienced founders and leadership team with deep industry expertise

Early enough to have real ownership, established enough to scale with confidence

About the Role: This is a hands-on role that works directly with the Founders and GTM leaders to create systems, processes, and insights that drive predictable and efficient revenue growth.

Report to the VP of Revenue

Build RevOps strategy across the full funnel: marketing, sales, onboarding, and customer success

Map, design, and optimize GTM workflows to improve conversion, handoffs, and customer experience

Build, own, and implement plan to continuously grow and accelerate conversion rates across each step of funnel

Own, manage, and proactively update growth forecast model (including leadership team updates)

Leverage competitive intelligence to improve conversion rates, forecasting, analyses, and broader rev ops strategy

Own the evaluation, implementation, and management of RevOps tools (CRM, automation, analytics, enablement)

Ensure data integrity and create a single source of truth for GTM metrics

Build dashboards, reporting, and insights that drive decisions and highlight opportunities

Monitor funnel performance, pipeline health, and revenue KPIs — and recommend improvements

Build the operational backbone for onboarding, training, and GTM playbooks

Support reps and CS with workflows, automation, and clear processes that reduce friction

Provide actionable insights to Sales, CS, and Marketing

About You: You’re someone who can build a RevOps foundation from the ground up — and you thrive on bringing clarity, structure, and efficiency to fast-moving teams. You’ll work across everything from day-to-day operations to strategic planning, always with a builder’s mindset: simplify, streamline, execute.

3+ years of experience, including 1–2 years in management consulting or 1–2 years in Business Operations/Strategy at a high-growth startup

Experience as a solo RevOps operator — comfortable being both strategic and hands-on

Strong command of CRM systems (HubSpot or Salesforce) and go-to-market tools

Analytical mindset with the ability to turn data into strategy

Deep understanding of SaaS revenue models, customer journey, and pipeline management

Exceptional communicator who can influence without authority

You’re passionate about leading projects and working cross-functionally, with experience in operational and analytical work

The Extras that Matter:

Comprehensive benefits package

Paid parental leave

Flexible time-off policy with encouragement to recharge

Annual learning and development budget

Regular team off-sites and connection opportunities

Modern equipment and home office support

Additional perks based on location and role

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