Live Nation Entertainment
LN Venues, General Manager - HOB Dallas
Live Nation Entertainment, Dallas, Texas, United States, 75215
LN Venues, General Manager – HOB Dallas – Live Nation Entertainment
About Live Nation
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world, promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Job Summary
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our owned/operated amphitheaters to our global touring team, from ticketing and venue operations to marketing and sales, we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog‑friendly offices and progressive benefits such as student‑loan reimbursement and adoption/fertility support, we strive to create a place where everyone feels they belong and can thrive. What This Role Will Do
Operations and Event Management
Work closely with Live Nation promoters and operations and provide direction on standards and compliance Manage day‑to‑day operations of all venue vendors/subcontractors (HVAC, Plumbing, Electrical, Landscaping, Cleaning, Security, Trash/Recycling) Advance each show with tour security directors and fulfill tour security requirements Be on site for each event prior to load‑in and until load‑out Coordinate and facilitate event set‑up with operations Coordinate day‑of‑event activities and matters Revenue & Business Strategy
Identify and maximize revenue drivers while optimizing the overall guest and artist experience Collaborate with Marketing, Premium Seat Sales, Food and Beverage team, and Sponsorship to create innovative offerings that drive incremental revenue growth, fan and partner engagement, and profitability Oversee food and beverage and merchandise performance and strategies (point of sale ratio, variety, etc.) Manage overall expenses of concerts to maximize profits while protecting the guest and artist experience Promote and establish rental events in the venue Team Leadership & Supervision
Hire, train, and schedule full and part‑time employees, and work closely with all subcontractors and third‑party vendors Supervise several exempt and non‑exempt positions Monitor and review employee performance accordingly Manage employee attendance records for all employees Ensure responsible staffing levels and budget targets for each event Establish and maintain high standards of customer service for staff, customers, and vendors Financial Reporting & Compliance
Perform and execute the successful settlement of events Perform and execute timely Flash Reports after events Generate the Operations costs flash report following each event Forecast in ROME operational and production expenses, as well as ancillary revenue streams Implement and comply with the company's audit procedures Maintain excellent working knowledge of Health & Safety regulations Stakeholder Relations
Work closely with key civic governmental departments and interact with the community in general Work with all other departments to help fulfill needed requirements Other duties as assigned by executive management What You’ll Bring
Experience & Knowledge
Minimum 5 years experience as a general manager or operations manager in a hospitality‑related business Proven track record managing large‑scale live events, vendor relationships, and subcontractor agreements Must have extensive background in event sales and promotion Proficiency with event settlement processes, and Health & Safety regulations Financial & Analytical Skills
Must have expertise in profitability analysis and budgeting Strong ability to forecast operational expenses, identify revenue opportunities, and control costs Proven ability to maximize profitability while meeting budget targets Leadership & Communication
Requires excellent communication skills, both verbally and written Ability to hire, train, develop, and retain high‑performing teams Strong collaboration across departments and with government officials, community stakeholders, and tour personnel Problem‑Solving & Execution
Exhibits strong problem‑solving skills in both long‑term and immediate situations Strong organizational skills with ability to handle multiple priorities in a fast‑paced environment Flexible schedule with ability to work nights, weekends, and holidays as events require Benefits & Perks
Health – Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) YOURSELF – Free concert tickets, generous paid time off including paid holidays, sick time, and personal days WEALTH – 401(k) program with company match, stock reimbursement program FAMILY – New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support CAREER – Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment OTHERS – Volunteer time off, crowdfunding match Equal Employment Opportunity
Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family status, disability, gender, sexual orientation, or any other protected basis under applicable law. We champion inclusion and accommodate reasonable requests for disabilities and religious beliefs, and actively work with eligible applicants from marginalized groups in compliance with the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and California Fair Chance Act. Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by this position. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications. Live Nation’s recruitment policies seek to place the most highly qualified persons in a timely and efficient manner, utilizing diverse avenues such as promotion, referrals, advertising, job fairs, and search firms.
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Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world, promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Job Summary
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our owned/operated amphitheaters to our global touring team, from ticketing and venue operations to marketing and sales, we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog‑friendly offices and progressive benefits such as student‑loan reimbursement and adoption/fertility support, we strive to create a place where everyone feels they belong and can thrive. What This Role Will Do
Operations and Event Management
Work closely with Live Nation promoters and operations and provide direction on standards and compliance Manage day‑to‑day operations of all venue vendors/subcontractors (HVAC, Plumbing, Electrical, Landscaping, Cleaning, Security, Trash/Recycling) Advance each show with tour security directors and fulfill tour security requirements Be on site for each event prior to load‑in and until load‑out Coordinate and facilitate event set‑up with operations Coordinate day‑of‑event activities and matters Revenue & Business Strategy
Identify and maximize revenue drivers while optimizing the overall guest and artist experience Collaborate with Marketing, Premium Seat Sales, Food and Beverage team, and Sponsorship to create innovative offerings that drive incremental revenue growth, fan and partner engagement, and profitability Oversee food and beverage and merchandise performance and strategies (point of sale ratio, variety, etc.) Manage overall expenses of concerts to maximize profits while protecting the guest and artist experience Promote and establish rental events in the venue Team Leadership & Supervision
Hire, train, and schedule full and part‑time employees, and work closely with all subcontractors and third‑party vendors Supervise several exempt and non‑exempt positions Monitor and review employee performance accordingly Manage employee attendance records for all employees Ensure responsible staffing levels and budget targets for each event Establish and maintain high standards of customer service for staff, customers, and vendors Financial Reporting & Compliance
Perform and execute the successful settlement of events Perform and execute timely Flash Reports after events Generate the Operations costs flash report following each event Forecast in ROME operational and production expenses, as well as ancillary revenue streams Implement and comply with the company's audit procedures Maintain excellent working knowledge of Health & Safety regulations Stakeholder Relations
Work closely with key civic governmental departments and interact with the community in general Work with all other departments to help fulfill needed requirements Other duties as assigned by executive management What You’ll Bring
Experience & Knowledge
Minimum 5 years experience as a general manager or operations manager in a hospitality‑related business Proven track record managing large‑scale live events, vendor relationships, and subcontractor agreements Must have extensive background in event sales and promotion Proficiency with event settlement processes, and Health & Safety regulations Financial & Analytical Skills
Must have expertise in profitability analysis and budgeting Strong ability to forecast operational expenses, identify revenue opportunities, and control costs Proven ability to maximize profitability while meeting budget targets Leadership & Communication
Requires excellent communication skills, both verbally and written Ability to hire, train, develop, and retain high‑performing teams Strong collaboration across departments and with government officials, community stakeholders, and tour personnel Problem‑Solving & Execution
Exhibits strong problem‑solving skills in both long‑term and immediate situations Strong organizational skills with ability to handle multiple priorities in a fast‑paced environment Flexible schedule with ability to work nights, weekends, and holidays as events require Benefits & Perks
Health – Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) YOURSELF – Free concert tickets, generous paid time off including paid holidays, sick time, and personal days WEALTH – 401(k) program with company match, stock reimbursement program FAMILY – New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support CAREER – Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment OTHERS – Volunteer time off, crowdfunding match Equal Employment Opportunity
Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family status, disability, gender, sexual orientation, or any other protected basis under applicable law. We champion inclusion and accommodate reasonable requests for disabilities and religious beliefs, and actively work with eligible applicants from marginalized groups in compliance with the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and California Fair Chance Act. Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by this position. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications. Live Nation’s recruitment policies seek to place the most highly qualified persons in a timely and efficient manner, utilizing diverse avenues such as promotion, referrals, advertising, job fairs, and search firms.
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