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YMCA of Metropolitan Chicago

Executive Director, Community Hub

YMCA of Metropolitan Chicago, Chicago, Illinois, United States, 60290

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Executive Director, Community Hub

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YMCA of Metropolitan Chicago .

The Executive Director (ED) provides strategic and operational leadership for a YMCA Community Hub. This role ensures the hub delivers high‑quality programs and services that advance the YMCA’s mission, respond to community needs, and align with association priorities. The ED oversees daily operations, financial performance, member experience, and community engagement while cultivating partnerships that strengthen local impact. Acting as a connective leader, the ED integrates the Y’s strategy, mission, and community voice into all aspects of operations and program delivery. The ED also develops a hub‑level strategic plan and anticipates challenges, implementing proactive solutions to maintain operational excellence and community trust.

Salary range:

$90,000‑$120,000 per year with full‑time benefits.

Benefits

Competitive salaries reflecting your skills and experience.

Comprehensive health, dental, and vision insurance for eligible employees, plus wellness programs, mental health resources, and a family gym membership.

Generous PTO and paid holidays, with flexible work hours for work‑life balance.

403(b) plan with company contributions for eligible employees after 2 years of service.

Continuous learning opportunities through workshops and training programs.

Supportive work environment valuing diversity, equity, and inclusion.

Discounts on programs, employee assistance programs, and company-sponsored events.

Scope of Responsibilities Operations & Site Readiness

Lead daily operations and ensure the hub provides a safe, clean, and welcoming environment.

Facilitate weekly site meetings to align priorities for member experience, programming, space utilization, and community engagement.

Coordinate cross-functional support for enrollment, scheduling, and service delivery.

Monitor operational KPIs and performance metrics; celebrate successes and address gaps promptly.

Identify potential operational issues early and implement proactive measures to prevent disruption.

Staff Leadership & Culture

Provide daily leadership and feedback to hub staff, fostering accountability, inclusion, and teamwork.

Partner with vertical/program leaders to ensure consistency in standards, training, and quality.

Build a culture of continuous improvement through coaching, recognition, and professional development.

Model the Y’s core values and align staff with the organization’s mission and strategic priorities.

Financial Management & Membership/Program Enrollment

Own the hub’s P&L and ensure sustainable financial performance.

Drive membership and program enrollment while managing costs in collaboration with program directors and vertical leads.

Work with Finance to analyze trends, track performance, and implement budget adjustments.

Support fundraising and grant execution as relevant to hub programs and partnerships.

Member & Community Experience

Ensure programs and member experiences reflect community needs while advancing the YMCA’s mission.

Oversee timely resolution of member issues and maintain consistent communication across programs.

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