BoF Careers
Job Overview
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COS Store Manager
role at
BoF Careers
COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.
Job Description As the Store Manager, you'll take full ownership of your store's performance, with a strong focus on creating exceptional customer experiences that drive both sales and profitability. Your leadership will be the heartbeat of the store, guiding, inspiring, and empowering your team to deliver operational excellence and outstanding service.
By balancing front-of-house energy with behind-the-scenes efficiency, you'll cultivate a vibrant, customer-first environment where every detail contributes to success.
Key Responsibilities
Driving exceptional customer service by guiding the store team to deliver personalized styling advice, expert product knowledge, and a memorable in-store experience
Interpreting sales data to drive performance and taking ownership of the store's commercial success
Inspiring and leading a team of managers, visual merchandisers, and sales advisors to consistently exceed service and operational standards
Managing recruitment processes and ensuring effective onboarding and training for all new team members
Identifying high-potential individuals and creating tailored development plans to support their career growth
Managing all aspects of store operations—including compliance and visual merchandising—to ensure operational efficiency and uphold high standards of excellence
Fostering a positive, inclusive, and motivating work environment where people thrive
Qualifications
Customer-Focused: A strong customer-centric mindset, with a proven track record from past retail experience of leveraging customer feedback to inform business decisions and drive performance
Business Acumen: Strong commercial awareness and a deep understanding of the broader retail landscape/KPI's, with a proven ability to align business objectives with evolving customer needs
Team Leadership: Proven ability to lead teams / other leaders in fast-paced retail environments, consistently delivering high standards of customer service while driving sales and profitability
Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development
Excellent Communication: A clear, confident, and empathetic communicator, strong in engaging with both customers and teams, while effectively conveying operational direction and articulating broader long-term goals/vision
Coaching & Development: Experienced in giving constructive feedback and supporting others to grow and improve
Adaptability & Flexibility: Responsive to shifting priorities, with agility to embrace new opportunities and openness to consider diverse perspectives when making decisions and future plans
Operational Excellence: Strong understanding of store operations, compliance/security issues, and retail standards, with experience in leading and training teams
Comfortable working varied hours, including evenings, weekends, and holidays
Additional Information
This is a Full Time position with a contract of 40 hours a week.
Apply by sending in your CV in English as soon as possible, but no later than 12.31.2025.
Compensation Salary: $86,025-$96,778
Benefits We're committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you'll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.
In addition to this, US-based colleagues also receive:
Dental & Vision Plans
401(k)
Paid Time Off, including your birthday
Health Savings Account (HSA)
Life & Disability protection
Employee Assistance program (EPA)
Commuter Benefits
Pet Insurance
Inclusion & Diversity At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organization. All your information will be kept confidential according to EEO guidelines.
Job Location Referrals increase your chances of interviewing at BoF Careers by 2x. Get notified about new Store Co Manager jobs in Brooklyn, NY.
#J-18808-Ljbffr
COS Store Manager
role at
BoF Careers
COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.
Job Description As the Store Manager, you'll take full ownership of your store's performance, with a strong focus on creating exceptional customer experiences that drive both sales and profitability. Your leadership will be the heartbeat of the store, guiding, inspiring, and empowering your team to deliver operational excellence and outstanding service.
By balancing front-of-house energy with behind-the-scenes efficiency, you'll cultivate a vibrant, customer-first environment where every detail contributes to success.
Key Responsibilities
Driving exceptional customer service by guiding the store team to deliver personalized styling advice, expert product knowledge, and a memorable in-store experience
Interpreting sales data to drive performance and taking ownership of the store's commercial success
Inspiring and leading a team of managers, visual merchandisers, and sales advisors to consistently exceed service and operational standards
Managing recruitment processes and ensuring effective onboarding and training for all new team members
Identifying high-potential individuals and creating tailored development plans to support their career growth
Managing all aspects of store operations—including compliance and visual merchandising—to ensure operational efficiency and uphold high standards of excellence
Fostering a positive, inclusive, and motivating work environment where people thrive
Qualifications
Customer-Focused: A strong customer-centric mindset, with a proven track record from past retail experience of leveraging customer feedback to inform business decisions and drive performance
Business Acumen: Strong commercial awareness and a deep understanding of the broader retail landscape/KPI's, with a proven ability to align business objectives with evolving customer needs
Team Leadership: Proven ability to lead teams / other leaders in fast-paced retail environments, consistently delivering high standards of customer service while driving sales and profitability
Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development
Excellent Communication: A clear, confident, and empathetic communicator, strong in engaging with both customers and teams, while effectively conveying operational direction and articulating broader long-term goals/vision
Coaching & Development: Experienced in giving constructive feedback and supporting others to grow and improve
Adaptability & Flexibility: Responsive to shifting priorities, with agility to embrace new opportunities and openness to consider diverse perspectives when making decisions and future plans
Operational Excellence: Strong understanding of store operations, compliance/security issues, and retail standards, with experience in leading and training teams
Comfortable working varied hours, including evenings, weekends, and holidays
Additional Information
This is a Full Time position with a contract of 40 hours a week.
Apply by sending in your CV in English as soon as possible, but no later than 12.31.2025.
Compensation Salary: $86,025-$96,778
Benefits We're committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you'll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here.
In addition to this, US-based colleagues also receive:
Dental & Vision Plans
401(k)
Paid Time Off, including your birthday
Health Savings Account (HSA)
Life & Disability protection
Employee Assistance program (EPA)
Commuter Benefits
Pet Insurance
Inclusion & Diversity At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organization. All your information will be kept confidential according to EEO guidelines.
Job Location Referrals increase your chances of interviewing at BoF Careers by 2x. Get notified about new Store Co Manager jobs in Brooklyn, NY.
#J-18808-Ljbffr