Pacer Group
Job Title : Administrative – Receptionist (Petoskey, MI)
Shift:
Days Start Date : 1/12/2026 Duration : 13 weeks Schedule Shift : Days (8:00 AM - 5:00 PM) Pay Range : $18 - $20/hr Required: 2 years of Receptionist experience - Required Cerner experience - Required Primary Duties and Responsibilities: Patient Interaction: Greet and check in/outpatients and visitors in a friendly and professional manner, both in person and on the phone. Comfort anxious patients and answer general inquiries regarding services and procedures. Scheduling and Calendar Management: Schedule, confirm, and reschedule patient appointments using specialized software, optimizing provider schedules and managing the flow of patients through the office. Records Management: Obtain, record, and update patient demographic, personal, and financial information, ensuring all data is accurate and compliant with HIPAA regulations. Manage patient records within Electronic Health Record (EHR) systems. Billing and Insurance: Verify insurance coverage and eligibility, process patient payments (co-pays and balances), and assist with filing and expediting third-party insurance claims. Communication & Coordination: Answer multi-line phone systems, route calls/messages to the appropriate departments or clinical staff, and coordinate communication between patients, doctors, and other healthcare professionals. Administrative Support: Perform general office duties such as filing, scanning documents, managing incoming/outgoing mail, and maintaining an organized and clean reception area. They may also monitor and order office and medical supplies
Days Start Date : 1/12/2026 Duration : 13 weeks Schedule Shift : Days (8:00 AM - 5:00 PM) Pay Range : $18 - $20/hr Required: 2 years of Receptionist experience - Required Cerner experience - Required Primary Duties and Responsibilities: Patient Interaction: Greet and check in/outpatients and visitors in a friendly and professional manner, both in person and on the phone. Comfort anxious patients and answer general inquiries regarding services and procedures. Scheduling and Calendar Management: Schedule, confirm, and reschedule patient appointments using specialized software, optimizing provider schedules and managing the flow of patients through the office. Records Management: Obtain, record, and update patient demographic, personal, and financial information, ensuring all data is accurate and compliant with HIPAA regulations. Manage patient records within Electronic Health Record (EHR) systems. Billing and Insurance: Verify insurance coverage and eligibility, process patient payments (co-pays and balances), and assist with filing and expediting third-party insurance claims. Communication & Coordination: Answer multi-line phone systems, route calls/messages to the appropriate departments or clinical staff, and coordinate communication between patients, doctors, and other healthcare professionals. Administrative Support: Perform general office duties such as filing, scanning documents, managing incoming/outgoing mail, and maintaining an organized and clean reception area. They may also monitor and order office and medical supplies