State of Indiana is hiring: Customer Service Representative (Remote full time po

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana's 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: * Engage our customers * Embrace product innovation Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. This position will serve at the Carmel, Indiana, BMV Branch Office. Sunday: Closed * Saturday: 9:00 am - 12:30 pm Use your job knowledge to conduct customer transactions. * Answer customer questions and provide guidance. * Work with leadership to resolve escalated customer concerns and system problems. * File applications as completed throughout the day. High school diploma or equivalent. * Customer service experience. * Ability to process cash and card transactions. * Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities. * The State of Indiana offers a comprehensive benefits package for full-time employees that includes: * Three (3) medical plan options (including RX coverage) as well as vision and dental plans * Health savings account, which includes bi-weekly state contribution * Deferred compensation 457(b) account (similar to 401(k) plan) with employer match * Two (2) fully-funded pension plan options * A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: * Up to 15 hours of paid community service leave * Combined 180 hours of paid vacation, personal, and sick leave time off * 12 paid holidays, 14 in election years * Education Reimbursement Program * Group life insurance * Referral Bonus program * Employee assistance program that allows for covered behavioral health visits * Qualified employer for the Public Service Loan Forgiveness Program * Free LinkedIn Learning access The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.