CheckWriters
Our development team is looking for an
Application Support Engineer to collaborate with fellow Engineers to help create seamless, high-performing solutions for our internal users. This is an opportunity to work in a collaborative environment where creativity and technical expertise come together to drive innovation and efficiency. Responsibilities include: Triage and remediate technical issues relating to the Checkwriters software. Work collaboratively with stakeholders across the organization to effectively address internal needs. Troubleshoot a range of technical issues with the Checkwriters web applications. Utilize and expand upon system documentation in response to issues and their resolutions. Collaborate with stakeholders and Development team members to improve product offerings and address shortcomings. Be part of a culture where individuals strive for continual improvement in our products. Contribute to building the best possible payroll and HR experience for our customers. What we're looking for: Degree or certificate in computer science, software engineering, information technology, or related field. Web application development/support experience. Understanding of HTTP and troubleshooting tools. SQL database experience. Microsoft SQL Server preferred; other database experience welcome. Familiarity with cloud services and management tools, preferably Azure. Familiarity with the Git version control system. The ability to work in a team environment and a strong sense of initiative. Effective time management and prioritization skills. Checkwriters is a payroll and HR software services company focused on elevating every step of the customer experience. From interactions with our team to genuinely useful Payroll and HR software we dont just provide an excellent product. We have a team of experts who care about the details and work continuously to ensure that we provide our customers with the best experience theyve had with a payroll and HR provider. We offer a competitive salary and benefits package, company-sponsored social and community events, and an exceptional office workspace including sit-to-stand desks and private pickleball courts! This is a remote-eligible position that requires occasional travel to our Northampton, MA location. #J-18808-Ljbffr
Application Support Engineer to collaborate with fellow Engineers to help create seamless, high-performing solutions for our internal users. This is an opportunity to work in a collaborative environment where creativity and technical expertise come together to drive innovation and efficiency. Responsibilities include: Triage and remediate technical issues relating to the Checkwriters software. Work collaboratively with stakeholders across the organization to effectively address internal needs. Troubleshoot a range of technical issues with the Checkwriters web applications. Utilize and expand upon system documentation in response to issues and their resolutions. Collaborate with stakeholders and Development team members to improve product offerings and address shortcomings. Be part of a culture where individuals strive for continual improvement in our products. Contribute to building the best possible payroll and HR experience for our customers. What we're looking for: Degree or certificate in computer science, software engineering, information technology, or related field. Web application development/support experience. Understanding of HTTP and troubleshooting tools. SQL database experience. Microsoft SQL Server preferred; other database experience welcome. Familiarity with cloud services and management tools, preferably Azure. Familiarity with the Git version control system. The ability to work in a team environment and a strong sense of initiative. Effective time management and prioritization skills. Checkwriters is a payroll and HR software services company focused on elevating every step of the customer experience. From interactions with our team to genuinely useful Payroll and HR software we dont just provide an excellent product. We have a team of experts who care about the details and work continuously to ensure that we provide our customers with the best experience theyve had with a payroll and HR provider. We offer a competitive salary and benefits package, company-sponsored social and community events, and an exceptional office workspace including sit-to-stand desks and private pickleball courts! This is a remote-eligible position that requires occasional travel to our Northampton, MA location. #J-18808-Ljbffr