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JLL

Senior Relocation Project Manager

JLL, Milpitas, California, United States, 95035

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JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Project Administration and Reporting

Maintain up-to-date project time forecasts that accurately estimate the staffing requirements for each project

Understand labor forecast reporting and collaborate with other Relocation Team Leads and/or the Variable Team Leads to select staff for project

Review and approve line item timesheet entries

Review, revise, reconcile and verify invoices within the timeframe specified by accounting

Manage, review and approve all reports for submittal to client

Assure completeness of all internal project administrative close-out activities

Participate actively in quarterly budget reviews

Maintain revenue status for projects/accounts

Move/Project Management

Manage all project activities on account and/or projects assigned

Manage personnel; delegate responsibilities and oversee work on multiple projects of varying complexity

Oversee the planning, scheduling and implementation of project scope

Proactively manage project-related issues on account or assignment

Ensure JLL best practices and policies are being followed

Develop a quality plan for each account/project. Provide leadership and guidance in the area of service delivery quality and monitor quality results

Ensure operations manual is in place and updated on account

Facilitate a project kick-off meeting with internal staff and key stakeholders to ensure responsibilities are communicated and understood by all concerned

Participate inselectplanning meetings hosted by the client, JLL teams (in case of multi X account) and other key stakeholders

Reviewproject goals and objectives, making changes where necessary to ensure desired project results

Reviewthe developed and implemented move/occupancy project plan and budget through collaboration with the client, facility manager, project manager and Construction manager

Review project status and tracking reports, process purchase orders and invoices for due diligence and financials

Oversee the project scope and budget, proactively address out-of-scope items with the client and if needed, initiate change orders

Demonstrate a proactive focus on meeting client and project requirements in a timely and cost effective manner

Oversee the preparation of various RFP’s needed for vendor and contractor services for the complete project

Ensure the incorporation of “best practices” into projects

Ensure that meetings to review project schedules with all participating vendors and key stakeholders are initiated and held regularly

Identify and address areas of concern regarding potential liabilities and risk

Ensure project processes are managed in accordance with the client’s and JLL policies and procedures

Oversee the procurement of all necessary vendors and outside labor

Oversee the management of supporting suppliers (technology, telephony, furniture, etc.)

Evaluate vendors to ensure compliance with the standards of performance

Ensure performance of data input into the CAFM system to maintain occupancy information

Develop and deliver required project specific reporting

Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practice.

Oversee the work orders and small project management, including but not limited to furniture reconfigurations and space enhancements

Ensure the coordination with various service providers to determine appropriate date(s) for implementation and communicate those dates

If necessary, determine the pricing for any non-baseline work requested (i.e. construction-related needs, furniture reconfigurations, people relocations that exceed baseline parameters, etc.)

Oversee meetings to review furniture installation schedules with furniture installation vendors and key stakeholders

Manage the furniture plan and budget through collaboration with the relocation manager, facility manager, project manager and construction manager as required

Supervise delivery of product, off-loading and staging of product for delivery

Oversee workspace security and periodic physical inventories of product deployed in client workspace

Oversee the furniture installation and relocation services of new or reuse furniture

Supervise quality control of installation crews to ensure proper handling of client’s assets

Supervise punch lists of installed product and address any escalations in punch list items

Complete necessary project close-out documentation and project report as required by the client

Supervise team of direct report Furniture Installers

Must be able to work outside normal business hours, walk semi-long distances, stand for extended period(s) of time, stoop, kneel, crouch or crawl, and carry, lift, push, or pull up to 25 pounds

Lift and/or move objects 10-50 pounds, and occasionally objects up to or more than 100 pounds

May occasionally work in outside weather conditions

Any and all other duties and tasks assigned

Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practice

Client Communication and Management Understand and manage client expectations, interact positively with client, provide diplomatic, constructive and productive feedback to accomplish end result Proactively identify with client leadership opportunities for improvement in project execution Establish regular communication channels with client and partners to obtain feedback and provide project updates Coordinate smooth staff transition with the client and stakeholders when needed Represent the Firm at a leadership level; instill in clients a high level of confidence to deliver service

People Management, Leadership, Talent Management and Teamwork Be directly responsible for attracting, retaining, developing and managing a team of people (4 or more) who are involved with a specific set of clients, functions, business unit or projects Recommend and/or take actions regarding team talent (with involvement of HR; Sr. Team Lead, or RMD) Manage directly RPM staff, and delegate responsibilities and oversee work on multiple projects of varying complexity to Sr. Managers as applicable Sponsor an internal activity or group focused on improvement of job knowledge, skills, and abilities Facilitate/sponsor an idea stream by team Conduct bi-annual IPMP reviews Mentor and train personnel Provide recommendations regarding additional training and development of personnel Provide guidance and training on development of scope proposals and proposal pricing

Business Development Directly responsible for enhancing team revenues through the maintenance and expansion of existing client relationships and by developing new relationships Function as a subject matter expert for a specific product or service Able to communicate all available products and service offerings of the Firm Use the developed pitch deck and other marketing materials in presenting the RPM service offerings Contribute to the development of new product and service delivery ideas for the business unit Cultivate long term client relationships with current and past clients, developing them into 'friends of JLL' and potential future business Attend business development meetings and bid walk-throughs Identify key win themes, develop detailed scopes of work and approach Write technical proposal response sections and follow established internal proposal development schedule Delegate selected proposal sections to others for completion or input. Review completed work by others Provide accurate pricing for proposals and define staffing requirements Organize potential client presentation or interview addressing multiple technical or business issues Participate in the development of marketing materials Fully conversant in Relocation Project Management, including all RPM services

Growth of Company Participate in industry, networking, and educational events; with confidence, represent JLL's core business Partner with business line leaders on growth of account/or market budgets Implement Product Line strategy and initiatives Act as sales Subject Matter Expert as needed to support growth. Ensure that all projects comply with Case Study, Cost Savings, BI Data requirements and Value Add's. Collaborate with Marketing/Operations to continually enhance sales toolkit Optimization of Relocation Project Management processes and people to achieve reductions in cost and increase productivity Support the development of metrics, incorporate into product guidelines Support the Firms marketing efforts with suitable content from existing projects Understands, assesses and mitigates risks and outcomes affecting the SL

Skills, Knowledge and Abilities

Proficient in a CAD/CAFM technology with a move management module and/or facilities management system

Strong Microsoft Excel skills

Strong Microsoft Projects skills

Ability to utilize the Microsoft Office suite of technologies

Has successfully managed relocations involving over 1000 employees

Background in project management, construction management, architecture or project strategy planning is desirable

Organizational skills with the ability to identify and manage priorities

Excellent written and verbal communication skills

Detail oriented

Flexibility with work hours and travel as needed

Ability to multi-task and work both in a team and independently

Strong working knowledge of architectural drawings and furniture and space planning concepts

Highly organized with strong analytical skills

Strong interpersonal skills with an ability to interact with executive level external and internal clients

Highly organized with strong analytical skills

Ability to manage all aspects of move management projects effectively and efficiently including, but not limited to Budgeting, Scheduling and Change orders

Previous experience effectively supervising, training, mentoring and evaluating several move managers at various levels within the organization/team

Capacity to deal with ambiguity and address complex problems

Recommended Experience

6 - 10 years of facility, project or construction related experience in a Corporate Real Estate environment.

Background in project management, construction management, architecture or project strategy planning is desirable

Minimum 2 years as a Sr Relocation Project Manager or related experience.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Estimated compensation for this position:

137,500.00 – 160,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Milpitas, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

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