Uber
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Research & Insights Manager II
role at
Uber
As Research & Insights Manager II, you will lead the strategy and operations of Uber’s in‑house global tracking ecosystem. You will be the primary owner of the process and program management for our tracking tools, working closely with the Data Science team to build a world‑class insights engine.
What You’ll Do
Global Program Management
– Own the operational excellence of Uber’s global tracking programs (Brand Health, Safety, etc.). Manage processes with Data Science to ensure data quality, consistency, and timely delivery of insights across all markets.
Data Science Collaboration & Infrastructure
– Partner deeply with Data Science and other teams to optimize our tracking tools and define the requirements for dashboards and automated reporting pipelines that enable the business to self‑serve critical metrics.
Process Creation & Enablement
– Design and implement scalable processes that allow the wider Research team to easily access, analyze, and visualize tracking data. You will be the “power user” who teaches others how to leverage these tools effectively.
Synthesis & Strategic Analysis
– Conduct deep‑dive analyses of tracking data, triangulate findings with internal behavioral data and other primary research, and provide a holistic view of the user that identifies “white space” opportunities and deep‑click on key initiatives.
Global Stakeholder Impact
– Deliver clear, narrative‑driven insights to senior leadership across Policy, Marketing, and Product, ensuring our tracking programs evolve to answer the most pressing business questions for both Mobility and Delivery.
Basic Qualifications
7+ years of work experience in consumer‑focused market research, marketing, or consulting.
Bachelor’s degree in market research, statistics, economics, or a related field.
Demonstrated ability to work with complex datasets and translate business needs into technical requirements.
Preferred Qualifications
Graduate degree in business, market research, statistics, economics, or a related field.
Experience using SQL, R, or SPSS.
Passion for leveraging insights from multiple sources to guide business and marketing strategy.
Self‑starter with strong project management, critical thinking, and communication skills.
Experience moderating 1:1 interviews and focus groups.
Hands‑on experience at a research supplier – designing questionnaires, discussion guides, and fielding research.
Experience conducting market research in multiple countries/regions.
For San Francisco, CA‑based roles: The base salary range for this role is USD$157,000 per year – USD$174,000 per year. Eligible for Uber’s bonus program, equity award, and other compensation components, as well as various benefits. More details can be found at https://www.uber.com/careers/benefits.
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Research & Insights Manager II
role at
Uber
As Research & Insights Manager II, you will lead the strategy and operations of Uber’s in‑house global tracking ecosystem. You will be the primary owner of the process and program management for our tracking tools, working closely with the Data Science team to build a world‑class insights engine.
What You’ll Do
Global Program Management
– Own the operational excellence of Uber’s global tracking programs (Brand Health, Safety, etc.). Manage processes with Data Science to ensure data quality, consistency, and timely delivery of insights across all markets.
Data Science Collaboration & Infrastructure
– Partner deeply with Data Science and other teams to optimize our tracking tools and define the requirements for dashboards and automated reporting pipelines that enable the business to self‑serve critical metrics.
Process Creation & Enablement
– Design and implement scalable processes that allow the wider Research team to easily access, analyze, and visualize tracking data. You will be the “power user” who teaches others how to leverage these tools effectively.
Synthesis & Strategic Analysis
– Conduct deep‑dive analyses of tracking data, triangulate findings with internal behavioral data and other primary research, and provide a holistic view of the user that identifies “white space” opportunities and deep‑click on key initiatives.
Global Stakeholder Impact
– Deliver clear, narrative‑driven insights to senior leadership across Policy, Marketing, and Product, ensuring our tracking programs evolve to answer the most pressing business questions for both Mobility and Delivery.
Basic Qualifications
7+ years of work experience in consumer‑focused market research, marketing, or consulting.
Bachelor’s degree in market research, statistics, economics, or a related field.
Demonstrated ability to work with complex datasets and translate business needs into technical requirements.
Preferred Qualifications
Graduate degree in business, market research, statistics, economics, or a related field.
Experience using SQL, R, or SPSS.
Passion for leveraging insights from multiple sources to guide business and marketing strategy.
Self‑starter with strong project management, critical thinking, and communication skills.
Experience moderating 1:1 interviews and focus groups.
Hands‑on experience at a research supplier – designing questionnaires, discussion guides, and fielding research.
Experience conducting market research in multiple countries/regions.
For San Francisco, CA‑based roles: The base salary range for this role is USD$157,000 per year – USD$174,000 per year. Eligible for Uber’s bonus program, equity award, and other compensation components, as well as various benefits. More details can be found at https://www.uber.com/careers/benefits.
#J-18808-Ljbffr