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Hand & Stone Massage and Facial Spa

General Manager - Temple Terrace

Hand & Stone Massage and Facial Spa, Florida, New York, United States

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General Manager – Temple Terrace Hand & Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa Temple Terrace located at 8932 Bertha Palmer Blvd, Temple Terrace, FL 33617.

Benefits

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

About the Company FGG Spa, LLC is a growth‑focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states, including Florida. We offer benefits that larger family‑owned businesses cannot provide, while still fostering a family‑owned culture that puts people first.

Responsibilities

Provide an excellent customer experience to all clients through answering phone calls, setting appointments, greeting clients, and managing membership sales.

Oversee and manage daily operations of the spa.

Manage and drive spa sales performance.

Recruit, hire, and develop talented spa professionals.

Train, monitor, and coach performance.

Educate members and drive sales, including setting sales goals and incentives.

Promote products and services with passion.

Communicate with the service provider team and maximize the appointment book.

Find opportunities for grassroots marketing and local community connections.

Handle administrative duties including reporting, P&L analysis, payroll, cash handling, inventory, and ordering.

Requirements

Proven passion for communicating with people.

Capability to work flexible hours, including nights, weekends, and holidays.

Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business‑related activities.

Excellent verbal and written communication skills.

A fast learner with a positive attitude.

Comfortable in a fast‑paced, high‑volume environment.

Computer proficiency; knowledge of retail/appointment booking computer systems is a plus.

A strong team player with the ability to work independently under minimal supervision.

Exceptional organizational skills, including attention to detail and multitasking.

Critical thinking skills, including customer conflict resolution.

Compensation $45,000.00 – $55,000.00 per year.

EEO Statement I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand & Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.

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