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YSI Incorporated

Technical Sales Engineer/Specialist

YSI Incorporated, Charlotte, North Carolina, United States, 28245

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We’re Hiring for a Technical Sales Engineer/Specialist!**TH****E ROLE**: The **Technical Sales Engineer/Specialist** is a supporting role of our Engineering and Sales Support Teams. These teams are responsible for providing pre- and post-sales technical support for the development and implementation of complex products, applications, and solutions. This role will be reporting to the Engineered Solution Supervisor of our Water Infrastructure – Transport division. In this role, the incumbent will work closely with sales, customer support, and project management teams to support customers. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plans, and additional miscellaneous benefits.**TECHNICAL SKILLS****:** Basic knowledge of required systems and products including creating and interpreting engineering drawings, production specifications, and testing protocols using either CAD (computer-aided drafting), CAM (computer-aided manufacturing) or CAE (computer-aided engineering) systems. Reviewing and interpreting tender documents with attention to detail, technical specifications, product datasheets, and proposal-related documents.**COR****E RESPONSIBILITIES:** To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.* Work closely with the Engineering Team to prepare and review technical submittals on time and follow up closely with customer for approval.* Review specifications and ensure submitted drawings are compliant.* Address promptly the questions from customers on the drawings submitted.* Work in collaboration with third party vendors to ensure the customer requirements are fully met.* Work closely with the party who requested post sale support to gain deeper understanding of request and scope the need.* Support the project managers in providing technical solutions to the customers and Engineers.* Provide support to the application engineers in conducting application training for customer service and operations.* Participate in Xylem Watermark volunteer activities* Bachelor’s degree in engineering or equivalent experience required* 0-2+ years of relevant experience. Engineer-in-training (EIT) and recent graduates welcome!* Ability to use consistent business processes to achieve desired results, including ability to react appropriately and timely to changing business needs.* Willingness and ability to always provide superior customer service.* Ability to effectively communicate verbally and in writing.* Strong problem-solving and negotiation skills.* Effective interpersonal skills with customers, coworkers, and management* Strong teamwork and organizational skills with the ability to multi-task.* Proficiency in Microsoft Office products and the use of computer applications.* Valid driver’s license with acceptable driving record* Mechanical engineering or automation degree* Knowledge of mechanical and pumping designs; hydraulics; pneumatics; water flow; diesel, gas, and electric motors.* Occasional exposure to job site conditions, e.g., gas fields, petrochemical refineries, mills, mines, construction sites, industrial/power plants, wastewater treatment plants, etc.; occasional exposure to shop noise and fumes.* Standard office environment free of disagreeable elements.* Travel as required to fulfill the duties listed above or as required by the Company.Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovationbackground, skills and interests. #J-18808-Ljbffr