Luxury Guest Experience Manager

A luxury hotel chain in Santa Monica is seeking a Guest Experience Manager to lead front-of-house operations and ensure every guest interaction reflects high hospitality standards. The ideal candidate will have at least 3 years of experience in guest services and a bachelor’s degree in Hospitality Management. Responsibilities include managing guest requests and complaints, training staff on service excellence, and enhancing guest satisfaction. This role offers a competitive salary and a dynamic work environment. #J-18808-Ljbffr