Senior CSM & Strategic Partner (Hybrid, Chicago)

A leading employee experience platform in Chicago seeks a Senior Customer Success Manager to lead customer journeys and drive product adoption. This role involves strategic partnerships, risk mitigation, and utilizing data storytelling to enhance customer outcomes. Candidates should have over 3 years of experience in a SaaS environment, a proven ability to influence executives, and a history of achieving high revenue retention. The position offers a hybrid work arrangement and competitive salary. #J-18808-Ljbffr