Marathon Health, LLC
Director of Operations page is loaded## Director of Operationslocations:
NJ-Remote:
PA-Remotetime type:
Full timeposted on:
Posted Todayjob requisition id:
JR106598Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.**ABOUT THE JOB:**The Director of Operations is a senior leader accountable for the overall performance of a defined geographic region within Marathon Health. As a key steward of our mission, the Director ensures the delivery of exceptional healthcare experiences, operational excellence, and strong client and teammate engagement. This role blends strategic oversight with hands-on leadership to build a high-performing regional operation that delivers measurable value to clients, patients, and teammates.**ESSENTIAL DUTIES & RESPONSIBILITIES:****Market Leadership & Full P&L Ownership*** Own full P&L responsibility for the region, including labor, supplies, and expense management.* Drive performance against budget while maximizing impact for patients and clients.**Operational Discipline & Excellence*** Champion a culture of operational discipline, quality, safety, and infection control across all health centers Lead adoption of standardized systems and tools to monitor performance, including online auditing and in-person reviews.* Drives achievement of patient, client, and teammate satisfaction goals.* Proactively address patient and teammate concerns with a focus on resolution and continuous improvement.* Ensures collaboration of clinical and operational teammates to pursue appropriate clinical opportunities.* Provides compliance leadership related to governmental, accreditation, and other regulations/requirements with company policies.* Coordinates workflow in health centers, prioritizes key tasks, and shifts duties as necessary to achieve maximum success for patients, teammates, and clients.**Teammate Leadership & Engagement*** Hire, develop, lead, and train clinical teammates, including coaching, performance management, and teammate relations.* Set clear goals and expectations for direct reports, holding the team accountable for execution and results.* Align team goals with broader department and company initiatives. Fully accountable for delivered results and goal achievement of the team.* Oversees center staffing, ensuring appropriate coverage and staffing levels to maintain patient access and provider support.* Collaborates with onboarding team to ensure seamless startup of new centers in market.* Completes annual performance reviews for all direct reports.* Communicates in a timely and consistent manner, ensuring a professional and respectful exchange of information and ideas.* Responds to care team issues regarding health center operations. Maintains open communication and positive working relationships with all members of the team, including MA, Providers, Support Teams, and Shared Services.* Foster a culture of communication, engagement, accountability, and continuous learning. Conduct regular team meetings, daily huddles, and consistent 1:1 coaching.**Commercial Growth & Enterprise Collaboration*** Drive visit volume, engagement, and participation rates across the region.* Participates in education and enrollment activities associated with acquiring new patient members and helping them to engage with our services.* Ensures health center schedules are maintained and optimized to promote efficiencies in practices and patient satisfaction.**QUALIFICATIONS:**
Minimum of 5 – 7 years of leadership experience with proven success in healthcare operations, multisite services, or a comparable industry.* Proven leadership experience developing and building teams* Demonstrated full P&L responsibility for a large business unit or division.* Expertise in building and leading high-performing teams across clinical, operational, and business functions.* Passion for patient-centered care and teammate engagement.* Exceptional client-facing skills with the ability to build and sustain executive-level partnerships.* Strong financial acumen, strategic thinking, and business judgment.* Demonstrated ability to thrive in a matrixed, fast-paced, high-accountability environment.* Experience in value-based healthcare, employer-sponsored healthcare, or population health management preferred.**Candidates for this position must reside in New Jersey or Pennsylvania.****DESIRED ATTRIBUTES****Ownership Mindset** — Approaches the market as their business, accountable for outcomes. **Operational Excellence** — Executes with rigor, urgency, and results-orientation.**Teammate First Leadership** — Builds trust, develops talent, and creates high-performing teams. **Change Leadership** – Navigates ambiguity, leads transformation, and scales what works.**People** **Centric Thinking** – Prioritizes relationships and service excellence in every interaction.**Pay Range: $110,000 - $175,000/yr***The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.*
*This position is also eligible for an annual incentive.**We are accepting applications for this position until a candidate has been selected.
To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.* #J-18808-Ljbffr
NJ-Remote:
PA-Remotetime type:
Full timeposted on:
Posted Todayjob requisition id:
JR106598Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.**ABOUT THE JOB:**The Director of Operations is a senior leader accountable for the overall performance of a defined geographic region within Marathon Health. As a key steward of our mission, the Director ensures the delivery of exceptional healthcare experiences, operational excellence, and strong client and teammate engagement. This role blends strategic oversight with hands-on leadership to build a high-performing regional operation that delivers measurable value to clients, patients, and teammates.**ESSENTIAL DUTIES & RESPONSIBILITIES:****Market Leadership & Full P&L Ownership*** Own full P&L responsibility for the region, including labor, supplies, and expense management.* Drive performance against budget while maximizing impact for patients and clients.**Operational Discipline & Excellence*** Champion a culture of operational discipline, quality, safety, and infection control across all health centers Lead adoption of standardized systems and tools to monitor performance, including online auditing and in-person reviews.* Drives achievement of patient, client, and teammate satisfaction goals.* Proactively address patient and teammate concerns with a focus on resolution and continuous improvement.* Ensures collaboration of clinical and operational teammates to pursue appropriate clinical opportunities.* Provides compliance leadership related to governmental, accreditation, and other regulations/requirements with company policies.* Coordinates workflow in health centers, prioritizes key tasks, and shifts duties as necessary to achieve maximum success for patients, teammates, and clients.**Teammate Leadership & Engagement*** Hire, develop, lead, and train clinical teammates, including coaching, performance management, and teammate relations.* Set clear goals and expectations for direct reports, holding the team accountable for execution and results.* Align team goals with broader department and company initiatives. Fully accountable for delivered results and goal achievement of the team.* Oversees center staffing, ensuring appropriate coverage and staffing levels to maintain patient access and provider support.* Collaborates with onboarding team to ensure seamless startup of new centers in market.* Completes annual performance reviews for all direct reports.* Communicates in a timely and consistent manner, ensuring a professional and respectful exchange of information and ideas.* Responds to care team issues regarding health center operations. Maintains open communication and positive working relationships with all members of the team, including MA, Providers, Support Teams, and Shared Services.* Foster a culture of communication, engagement, accountability, and continuous learning. Conduct regular team meetings, daily huddles, and consistent 1:1 coaching.**Commercial Growth & Enterprise Collaboration*** Drive visit volume, engagement, and participation rates across the region.* Participates in education and enrollment activities associated with acquiring new patient members and helping them to engage with our services.* Ensures health center schedules are maintained and optimized to promote efficiencies in practices and patient satisfaction.**QUALIFICATIONS:**
Minimum of 5 – 7 years of leadership experience with proven success in healthcare operations, multisite services, or a comparable industry.* Proven leadership experience developing and building teams* Demonstrated full P&L responsibility for a large business unit or division.* Expertise in building and leading high-performing teams across clinical, operational, and business functions.* Passion for patient-centered care and teammate engagement.* Exceptional client-facing skills with the ability to build and sustain executive-level partnerships.* Strong financial acumen, strategic thinking, and business judgment.* Demonstrated ability to thrive in a matrixed, fast-paced, high-accountability environment.* Experience in value-based healthcare, employer-sponsored healthcare, or population health management preferred.**Candidates for this position must reside in New Jersey or Pennsylvania.****DESIRED ATTRIBUTES****Ownership Mindset** — Approaches the market as their business, accountable for outcomes. **Operational Excellence** — Executes with rigor, urgency, and results-orientation.**Teammate First Leadership** — Builds trust, develops talent, and creates high-performing teams. **Change Leadership** – Navigates ambiguity, leads transformation, and scales what works.**People** **Centric Thinking** – Prioritizes relationships and service excellence in every interaction.**Pay Range: $110,000 - $175,000/yr***The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.*
*This position is also eligible for an annual incentive.**We are accepting applications for this position until a candidate has been selected.
To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.* #J-18808-Ljbffr