Foothill Family
Accounts Receivable and Billing Manager
Foothill Family, Pasadena, California, United States, 91122
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Oversees all Department of Mental Health (DMH) and Agency billings. Monitors overall status of work in Accounts Receivable (AR) area and makes any needed workflow adjustments to meet monthly billing deadlines. Works interdependently with other accounting team members to accomplish shared functions within the department. Manages the monthly AR close process including reconciliation of AR sub‑ledger to the General Ledger (GL) and preparation of AR month end schedules, revenue reporting and reconciliation to GL and metrics used for internal reporting. Supervises billing staff and ensures data entry is accurate.
Works interdependently with other accounting team members to accomplish shared functions within the department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supports and promotes the mission of the Agency: Foothill Family empowers children and families on their journey to achieve personal success. Oversees the billing process and ensures accurate and timely billing for all fee‑for‑service clients. Manages a team of billing specialists, ensures the completion of work required in billings systems (e.g., Welligent) including but not limited to creating, posting, and exporting billing cycles to the DMH 837 files and provides leadership and support as needed. Oversees the completion of work required in DMH systems (i.e., IBHIS and EFT) including but not limited to the 277 and 835 files. Ensures monthly DMH eligibility for all active clients and notifies therapists of ineligible clients is verified. Investigates and follows up on the reports produced by the IBHIS or EFT, particularly the denials report. Ensures claims in Welligent are verified and voided. Develops and maintains billing policies and procedures to ensure compliance with regulatory requirements. Identifies opportunities to improve billing efficiency and accuracy and implements strategies to achieve these goals. Reviews and analyzes billing data to identify trends and areas for improvement. Collaborates with other departments and programs to ensure smooth and efficient billing operations. Responds to billing inquiries and resolves billing issues as needed. Prepares and presents billing reports to senior management. Manages the monthly Accounts Receivable (AR) closing process including reconciliation of AR sub‑ledger to the General Ledger (GL) and preparation of AR month end schedules/reports and reconciles to GL. Monitors and collaborates with the Controller to resolve all outstanding Accounts Receivable claims and chargebacks. Manages information requests during year‑end audits and responds to requests for information throughout the year. Documents trends and initiates corrective action to ensure maximum cash reimbursement, prompt payment for services rendered and uninterrupted cash flow. Works with Financial Analysts and reconciles DMH billings on a monthly basis. Compiles data, conducts statistical and analytical studies of billing volume, dollars billed, payments received, bills outstanding, cash and revenue fluctuations, and prepares regular and special reports for review with the Controller. Ensures the work is accurate and processed in a timely manner and in accordance with department policies and procedures. Monitors and evaluates staff performance to ensure duties are properly performed. This will include preparation of the annual performance evaluations. Provides constructive feedback and discipline when necessary. Assists staff in researching and handling more complicated transactions and problems. POSITION REQUIREMENTS
Bachelor's degree in accounting, finance, or a related field. Minimum of 5 years of experience in billing or accounting. Minimum of 6 months experience with Department of Mental Health or Medi‑Cal billing. Minimum of one year of supervisory experience preferred. Proficient in Welligent or similar DMH billing system. Proficient in Excel and knowledgeable with Microsoft Office Suite or related software. Familiarity with DMH Utilization and Payment reports. Knowledge of Sage 100 or equivalent accounting system. Knowledge of Deferred Revenue and unbilled Accounts Receivable. Knowledge of database applications is helpful. Knowledge of IBHIS and EFT or equivalent system. Ability to create reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions. Strong organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem‑solving skills. Thorough understanding of policies and procedures used in accounts receivable and billings. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Accounting / Auditing & Finance Industries
Mental Health Care
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Supports and promotes the mission of the Agency: Foothill Family empowers children and families on their journey to achieve personal success. Oversees the billing process and ensures accurate and timely billing for all fee‑for‑service clients. Manages a team of billing specialists, ensures the completion of work required in billings systems (e.g., Welligent) including but not limited to creating, posting, and exporting billing cycles to the DMH 837 files and provides leadership and support as needed. Oversees the completion of work required in DMH systems (i.e., IBHIS and EFT) including but not limited to the 277 and 835 files. Ensures monthly DMH eligibility for all active clients and notifies therapists of ineligible clients is verified. Investigates and follows up on the reports produced by the IBHIS or EFT, particularly the denials report. Ensures claims in Welligent are verified and voided. Develops and maintains billing policies and procedures to ensure compliance with regulatory requirements. Identifies opportunities to improve billing efficiency and accuracy and implements strategies to achieve these goals. Reviews and analyzes billing data to identify trends and areas for improvement. Collaborates with other departments and programs to ensure smooth and efficient billing operations. Responds to billing inquiries and resolves billing issues as needed. Prepares and presents billing reports to senior management. Manages the monthly Accounts Receivable (AR) closing process including reconciliation of AR sub‑ledger to the General Ledger (GL) and preparation of AR month end schedules/reports and reconciles to GL. Monitors and collaborates with the Controller to resolve all outstanding Accounts Receivable claims and chargebacks. Manages information requests during year‑end audits and responds to requests for information throughout the year. Documents trends and initiates corrective action to ensure maximum cash reimbursement, prompt payment for services rendered and uninterrupted cash flow. Works with Financial Analysts and reconciles DMH billings on a monthly basis. Compiles data, conducts statistical and analytical studies of billing volume, dollars billed, payments received, bills outstanding, cash and revenue fluctuations, and prepares regular and special reports for review with the Controller. Ensures the work is accurate and processed in a timely manner and in accordance with department policies and procedures. Monitors and evaluates staff performance to ensure duties are properly performed. This will include preparation of the annual performance evaluations. Provides constructive feedback and discipline when necessary. Assists staff in researching and handling more complicated transactions and problems. POSITION REQUIREMENTS
Bachelor's degree in accounting, finance, or a related field. Minimum of 5 years of experience in billing or accounting. Minimum of 6 months experience with Department of Mental Health or Medi‑Cal billing. Minimum of one year of supervisory experience preferred. Proficient in Welligent or similar DMH billing system. Proficient in Excel and knowledgeable with Microsoft Office Suite or related software. Familiarity with DMH Utilization and Payment reports. Knowledge of Sage 100 or equivalent accounting system. Knowledge of Deferred Revenue and unbilled Accounts Receivable. Knowledge of database applications is helpful. Knowledge of IBHIS and EFT or equivalent system. Ability to create reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions. Strong organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem‑solving skills. Thorough understanding of policies and procedures used in accounts receivable and billings. Seniority level
Mid‑Senior level Employment type
Full‑time Job function
Accounting / Auditing & Finance Industries
Mental Health Care
#J-18808-Ljbffr