inKind
Job Title:
Director of Design Reports to:
SVP of Product & Design Role Summary As the Director of Design at inKind, you will lead our Design organization while still contributing directly as a high-impact individual contributor. You will elevate the quality and consistency of user experience across all inKind products, guide the evolution of our design systems, and ensure thoughtful resourcing and prioritization across Product & Engineering.
Working closely with Product Managers, Technical Project Managers (TPMs), and Engineering Leads, you will help define team workflows, set design priorities, and coordinate assignments to ensure the right work gets done at the right time. You’ll balance strategic leadership with hands-on design execution, ensuring that product teams are supported, outcomes are measured, and the organization maintains a strong user-centric approach.
In this role, you will partner closely with the SVP of Product & Design for UI/visual direction and design approvals while driving the tactical implementation of that vision across teams. You will scale the design practice, mentor designers, and help shape the future of inKind’s product experience as we continue to grow.
Who You Are
Passionate about inKind’s mission and eager to design products that deeply serve our restaurant partners and customers
A systems-thinker who understands how to scale processes, workflows, and design systems across multiple product surfaces
A strategic yet hands-on leader capable of both guiding others and producing high-quality work independently
A strong collaborator who communicates clearly across design, product, engineering, and marketing
A decisive operator who brings clarity to ambiguity and supports the organization in prioritization and structured execution
A product-minded problem solver who is energized by data, user insights, and continuous improvement
Responsibilities / Essential Functions
Lead, mentor, and develop a growing team of product designers and visual designers
Partner with Product Managers and TPMs to prioritize design work, assign resources, and manage workload across product squads
Support team members in scoping work, breaking down requirements, and estimating timelines
Establish and maintain standardized design processes, workflows, and QA practices
Uphold design quality and consistency across platforms while obtaining necessary approvals from the SVP of Product & Design
Cross-Functional Collaboration & Strategic Planning
Work closely with the SVP of Product & Design to translate design vision and high-level UI direction into actionable team plans
Collaborate with PMs and Engineering Leads to align on roadmaps, staffing needs, and cross-functional dependencies
Contribute design perspective to product planning and strategy discussions
Facilitate effective design reviews and cross-team sessions to ensure alignment and quality
Ensure date integrity across the design team to create a predictable workflow
Hands-On Product Design (IC Work)
Design user-centric solutions across mobile, web, and internal tools
Produce wireframes, prototypes, user flows, storyboards, and polished UI designs
Conduct or oversee user research, surveys, and testing to validate solutions and measure results
Translate user insights into improvements that enhance product adoption and conversion
Create and maintain components, documentation, and libraries in Figma as part of our scaling design system
Provide assets and documentation for iOS and Android developers to ensure accurate implementation
Design System & Quality Assurance
Own the evolution of the inKind design system, ensuring consistency and scalability
Oversee implementation of design QA, identifying usability issues and supporting resolution
Partner with developers to ensure pixel-perfect UI and consistent cross-platform behaviors
Minimum Qualifications
8+ years of professional experience in product design, UX/UI, or related fields, including senior-level IC experience
2+ years leading or managing designers, design pods, or cross-functional design initiatives
Bachelor’s degree in graphic design, computer science, HCI, information technology, or related field
Strong expertise in Figma, including design system creation and component libraries
Demonstrated experience designing for both mobile and web environments
Proven ability to partner with PM and engineering leadership to structure work and prioritize effectively
Preferred Qualifications
Experience in hospitality marketplaces, fintech, or consumer-facing apps
Experience working with animation or motion design
Strong understanding of experimentation, insights, and data-driven product development
Comfort presenting to senior leadership and cross-functional teams
Some of our Benefits:
Generous PTO and company holiday policy + company paid Short Term Disability
100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee’s additional cost; dependent coverage is at employee’s cost); vision plan available at employee’s additional cost
Child Care Benefits and generous parental leave
Dog-friendly workspace in a secure building with great views of downtown Austin
Daily lunches and snacks
EEO Statement inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
Interested in building your career at inKind? Get future opportunities sent straight to your email.
#J-18808-Ljbffr
Director of Design Reports to:
SVP of Product & Design Role Summary As the Director of Design at inKind, you will lead our Design organization while still contributing directly as a high-impact individual contributor. You will elevate the quality and consistency of user experience across all inKind products, guide the evolution of our design systems, and ensure thoughtful resourcing and prioritization across Product & Engineering.
Working closely with Product Managers, Technical Project Managers (TPMs), and Engineering Leads, you will help define team workflows, set design priorities, and coordinate assignments to ensure the right work gets done at the right time. You’ll balance strategic leadership with hands-on design execution, ensuring that product teams are supported, outcomes are measured, and the organization maintains a strong user-centric approach.
In this role, you will partner closely with the SVP of Product & Design for UI/visual direction and design approvals while driving the tactical implementation of that vision across teams. You will scale the design practice, mentor designers, and help shape the future of inKind’s product experience as we continue to grow.
Who You Are
Passionate about inKind’s mission and eager to design products that deeply serve our restaurant partners and customers
A systems-thinker who understands how to scale processes, workflows, and design systems across multiple product surfaces
A strategic yet hands-on leader capable of both guiding others and producing high-quality work independently
A strong collaborator who communicates clearly across design, product, engineering, and marketing
A decisive operator who brings clarity to ambiguity and supports the organization in prioritization and structured execution
A product-minded problem solver who is energized by data, user insights, and continuous improvement
Responsibilities / Essential Functions
Lead, mentor, and develop a growing team of product designers and visual designers
Partner with Product Managers and TPMs to prioritize design work, assign resources, and manage workload across product squads
Support team members in scoping work, breaking down requirements, and estimating timelines
Establish and maintain standardized design processes, workflows, and QA practices
Uphold design quality and consistency across platforms while obtaining necessary approvals from the SVP of Product & Design
Cross-Functional Collaboration & Strategic Planning
Work closely with the SVP of Product & Design to translate design vision and high-level UI direction into actionable team plans
Collaborate with PMs and Engineering Leads to align on roadmaps, staffing needs, and cross-functional dependencies
Contribute design perspective to product planning and strategy discussions
Facilitate effective design reviews and cross-team sessions to ensure alignment and quality
Ensure date integrity across the design team to create a predictable workflow
Hands-On Product Design (IC Work)
Design user-centric solutions across mobile, web, and internal tools
Produce wireframes, prototypes, user flows, storyboards, and polished UI designs
Conduct or oversee user research, surveys, and testing to validate solutions and measure results
Translate user insights into improvements that enhance product adoption and conversion
Create and maintain components, documentation, and libraries in Figma as part of our scaling design system
Provide assets and documentation for iOS and Android developers to ensure accurate implementation
Design System & Quality Assurance
Own the evolution of the inKind design system, ensuring consistency and scalability
Oversee implementation of design QA, identifying usability issues and supporting resolution
Partner with developers to ensure pixel-perfect UI and consistent cross-platform behaviors
Minimum Qualifications
8+ years of professional experience in product design, UX/UI, or related fields, including senior-level IC experience
2+ years leading or managing designers, design pods, or cross-functional design initiatives
Bachelor’s degree in graphic design, computer science, HCI, information technology, or related field
Strong expertise in Figma, including design system creation and component libraries
Demonstrated experience designing for both mobile and web environments
Proven ability to partner with PM and engineering leadership to structure work and prioritize effectively
Preferred Qualifications
Experience in hospitality marketplaces, fintech, or consumer-facing apps
Experience working with animation or motion design
Strong understanding of experimentation, insights, and data-driven product development
Comfort presenting to senior leadership and cross-functional teams
Some of our Benefits:
Generous PTO and company holiday policy + company paid Short Term Disability
100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee’s additional cost; dependent coverage is at employee’s cost); vision plan available at employee’s additional cost
Child Care Benefits and generous parental leave
Dog-friendly workspace in a secure building with great views of downtown Austin
Daily lunches and snacks
EEO Statement inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
Interested in building your career at inKind? Get future opportunities sent straight to your email.
#J-18808-Ljbffr