Delight Enterprises, LLC
Store Manager, Desserts and Ice Creams
Delight Enterprises, LLC, Chicago, Illinois, United States
Company Overview
Delight Enterprises, LLC operates a Melt-n-Dip Franchise in Palos Park, IL. Our store is a vibrant and welcoming dessert restaurant that delights guests with an array of delectable sweets and an exceptional dining experience. We are committed to providing high-quality desserts and excellent customer service in a warm and friendly atmosphere.
Job Summary We are seeking a passionate and experienced Store Manager to lead the team at our Palos Park, IL location and oversee the daily operations of our restaurant. The Store Manager will be responsible for ensuring the highest standards of customer service, staff management, and operational efficiency. This role requires a hands‑on leader who can motivate a team, manage restaurant operations, and ensure a memorable experience for our guests.
Key Responsibilities Operational Management
Oversee daily restaurant operations to ensure smooth and efficient service.
Maintain a clean, organized, and welcoming environment for guests and staff.
Manage inventory levels, ordering supplies, and ensuring product quality.
Ensure compliance with health, safety, and sanitation regulations.
Recruit, train, and manage restaurant staff, fostering a positive work environment.
Schedule staff shifts and manage labor costs while ensuring adequate coverage.
Conduct regular team meetings to communicate updates, expectations, and goals.
Provide ongoing coaching, performance feedback, and development opportunities.
Customer Service
Lead by example to deliver exceptional customer service and resolve customer issues promptly.
Monitor guest satisfaction through feedback and reviews, implementing improvements as needed.
Create a warm, welcoming atmosphere that enhances the dining experience.
Manage restaurant budgets, monitor sales, and control costs to achieve financial targets.
Analyze financial reports and implement strategies to improve profitability.
Ensure accurate cash handling and adherence to financial procedures.
Marketing and Community Engagement
Implement local marketing strategies to increase brand awareness and customer base.
Engage with the community through events and partnerships to promote the restaurant.
Monitor competitor activity and market trends to stay competitive.
Qualifications
Proven experience as a Store Manager or similar role in the restaurant or hospitality industry.
Strong leadership, communication, and interpersonal skills.
Excellent organizational and problem‑solving abilities.
Ability to work in a fast‑paced environment and handle multiple responsibilities.
Proficiency in restaurant management software and financial reporting.
Passion for customer service and the food industry.
Competitive salary with performance‐based incentives.
Paid time off and holidays.
Opportunities for career growth and professional development.
Employee discounts on menu items.
How to Apply This job requires in‑store presence at least 6 days a week.
Interested candidates should submit their resume and a cover letter detailing their experience and interest in the role to
owner@delightenterprisesllc.com .
Join our team and bring your passion for desserts and leadership to Melt‑n‑Dip, Palos Park, IL.
#J-18808-Ljbffr
Job Summary We are seeking a passionate and experienced Store Manager to lead the team at our Palos Park, IL location and oversee the daily operations of our restaurant. The Store Manager will be responsible for ensuring the highest standards of customer service, staff management, and operational efficiency. This role requires a hands‑on leader who can motivate a team, manage restaurant operations, and ensure a memorable experience for our guests.
Key Responsibilities Operational Management
Oversee daily restaurant operations to ensure smooth and efficient service.
Maintain a clean, organized, and welcoming environment for guests and staff.
Manage inventory levels, ordering supplies, and ensuring product quality.
Ensure compliance with health, safety, and sanitation regulations.
Recruit, train, and manage restaurant staff, fostering a positive work environment.
Schedule staff shifts and manage labor costs while ensuring adequate coverage.
Conduct regular team meetings to communicate updates, expectations, and goals.
Provide ongoing coaching, performance feedback, and development opportunities.
Customer Service
Lead by example to deliver exceptional customer service and resolve customer issues promptly.
Monitor guest satisfaction through feedback and reviews, implementing improvements as needed.
Create a warm, welcoming atmosphere that enhances the dining experience.
Manage restaurant budgets, monitor sales, and control costs to achieve financial targets.
Analyze financial reports and implement strategies to improve profitability.
Ensure accurate cash handling and adherence to financial procedures.
Marketing and Community Engagement
Implement local marketing strategies to increase brand awareness and customer base.
Engage with the community through events and partnerships to promote the restaurant.
Monitor competitor activity and market trends to stay competitive.
Qualifications
Proven experience as a Store Manager or similar role in the restaurant or hospitality industry.
Strong leadership, communication, and interpersonal skills.
Excellent organizational and problem‑solving abilities.
Ability to work in a fast‑paced environment and handle multiple responsibilities.
Proficiency in restaurant management software and financial reporting.
Passion for customer service and the food industry.
Competitive salary with performance‐based incentives.
Paid time off and holidays.
Opportunities for career growth and professional development.
Employee discounts on menu items.
How to Apply This job requires in‑store presence at least 6 days a week.
Interested candidates should submit their resume and a cover letter detailing their experience and interest in the role to
owner@delightenterprisesllc.com .
Join our team and bring your passion for desserts and leadership to Melt‑n‑Dip, Palos Park, IL.
#J-18808-Ljbffr