Accenture
Health Engagement and Experience - Revenue Cycle Manager
Accenture, Chicago, Illinois, United States, 60290
Health Engagement and Experience - Revenue Cycle Manager
Join to apply for the
Health Engagement and Experience - Revenue Cycle Manager
role at
Accenture .
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Strategy/Planning and Consulting
You are: As a Health Provider Revenue Cycle Manager, you lead and/or support enterprise‑scale revenue cycle transformations for complex organizations (AMC’s, IDN’s, large medical groups). You will be at the core of delivering business transformation projects to respond to our clients’ business challenges, from assessment to implementation, across patient access, mid‑cycle/revenue integrity and back‑end operations.
The work
Lead Revenue Cycle solutions across complex, large‑scale health care providers; this includes understanding of the Revenue Cycle process across Patient Access, Midcycle/Revenue Integrity (CDM/Charge Capture, CDI) and Back‑end (billing, collections, denials) to improve net revenue and accelerate cash.
Identify and prioritize client value creation opportunities based on research and analysis activities and an understanding of client visions, performance gaps, and needs.
Lead process and operational improvement transformation including workflows, policies and procedures, and key performance metrics.
Lead and/or support the business solution implementation: define and supervise business architecture, process design, and development activities, developing capabilities and performance measurements/KPIs.
Develop implementation plans and lead teams to execute project deliverables to schedule, budget and performance goals. Assess and manage risk throughout the project lifecycle and make adjustments as needed. Ensure planned business outcomes are achieved.
Embed automation and advanced analytics such as intelligent work queues, denials prediction, coding assistance, and have understanding of Tableau/PowerBI/Python, in order to deliver measurable, sustainable improvement.
Help clients start the process of modernizing their revenue cycle and finance functions.
Stand up or transition to managed services/EBOS (SLA/OLA design, playbooks, staffing and performance governance) when aligned with client strategy.
Direct business pilots and client deployment activities.
Support technology enablement with provider IT and vendors, such as Epic, Cerner and clearinghouses.
Design the project’s overall communication strategy and approach to the desired change journey.
Manage engagement risk, project economics, deliverable content, and ensure client buy‑in.
Client Relationship Development and Management
Manage key client stakeholder relationships and communications at all stages of the project. Facilitate complex meetings, presentations and workshops to build client commitment for the change.
Cultivate follow‑on opportunities at clients and developing compelling business case/proposals to new business opportunities.
Be a trusted advisor to senior leadership.
Practice Building
Participate in practice‑building activities (e.g., conference participation, thought leadership development, market offering development, recruiting).
Share your experience in specific practice specialty areas to drive firm‑recognized expertise development.
Provide coaching and mentoring to consultants and analyst team and practice members.
Encourage innovation from team members; support their ideas and career goals; provide coaching and mentoring to practitioners.
Stay on top of current regulations, trends, and technologies influencing revenue cycle across broad client types (e.g., hospitals, health systems, medical groups, pharmacies, durable medical equipment suppliers).
Travel as needed, up to 80%.
Qualifications
Minimum of 5 years of finance and management consulting experience.
Minimum of 5 years of healthcare provider Revenue Cycle environment experience.
Minimum of 2 years of experience transforming revenue cycle processes to maximize realizable revenue, minimize denials and accelerate cash flow.
Bachelor’s Degree.
Bonus points if
You’re a pro when it comes to engagement – plus business, practice, and people development.
Strong financial acumen, ability to develop budgets, forecast revenue, develop early warning signs and adapt the organization to achieve financial targets.
Prior experience working in consultancy or consulting capacity is preferred.
Experience with AI, Robotics Process Automation, Data Visualization and Analytics in Revenue Cycle.
Exposure to managed services/EBOS governance and vendor performance management.
Solid financial analysis and diagnosis skills.
Very strong analytical and problem‑solving skills.
Adept at using experience and knowledge of industry, geographic and technology trends to assess and shape business solutions.
Effective leadership and management skills with a proven ability to mobilize and energize project teams to deliver results.
Strong executive level relationship building skills.
Ability to create and deliver high‑impact communications to senior audiences (written and oral) and facilitate complex discussions.
MBA/MHA or similar advanced degree.
Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement.
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women.
#J-18808-Ljbffr
Health Engagement and Experience - Revenue Cycle Manager
role at
Accenture .
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Strategy/Planning and Consulting
You are: As a Health Provider Revenue Cycle Manager, you lead and/or support enterprise‑scale revenue cycle transformations for complex organizations (AMC’s, IDN’s, large medical groups). You will be at the core of delivering business transformation projects to respond to our clients’ business challenges, from assessment to implementation, across patient access, mid‑cycle/revenue integrity and back‑end operations.
The work
Lead Revenue Cycle solutions across complex, large‑scale health care providers; this includes understanding of the Revenue Cycle process across Patient Access, Midcycle/Revenue Integrity (CDM/Charge Capture, CDI) and Back‑end (billing, collections, denials) to improve net revenue and accelerate cash.
Identify and prioritize client value creation opportunities based on research and analysis activities and an understanding of client visions, performance gaps, and needs.
Lead process and operational improvement transformation including workflows, policies and procedures, and key performance metrics.
Lead and/or support the business solution implementation: define and supervise business architecture, process design, and development activities, developing capabilities and performance measurements/KPIs.
Develop implementation plans and lead teams to execute project deliverables to schedule, budget and performance goals. Assess and manage risk throughout the project lifecycle and make adjustments as needed. Ensure planned business outcomes are achieved.
Embed automation and advanced analytics such as intelligent work queues, denials prediction, coding assistance, and have understanding of Tableau/PowerBI/Python, in order to deliver measurable, sustainable improvement.
Help clients start the process of modernizing their revenue cycle and finance functions.
Stand up or transition to managed services/EBOS (SLA/OLA design, playbooks, staffing and performance governance) when aligned with client strategy.
Direct business pilots and client deployment activities.
Support technology enablement with provider IT and vendors, such as Epic, Cerner and clearinghouses.
Design the project’s overall communication strategy and approach to the desired change journey.
Manage engagement risk, project economics, deliverable content, and ensure client buy‑in.
Client Relationship Development and Management
Manage key client stakeholder relationships and communications at all stages of the project. Facilitate complex meetings, presentations and workshops to build client commitment for the change.
Cultivate follow‑on opportunities at clients and developing compelling business case/proposals to new business opportunities.
Be a trusted advisor to senior leadership.
Practice Building
Participate in practice‑building activities (e.g., conference participation, thought leadership development, market offering development, recruiting).
Share your experience in specific practice specialty areas to drive firm‑recognized expertise development.
Provide coaching and mentoring to consultants and analyst team and practice members.
Encourage innovation from team members; support their ideas and career goals; provide coaching and mentoring to practitioners.
Stay on top of current regulations, trends, and technologies influencing revenue cycle across broad client types (e.g., hospitals, health systems, medical groups, pharmacies, durable medical equipment suppliers).
Travel as needed, up to 80%.
Qualifications
Minimum of 5 years of finance and management consulting experience.
Minimum of 5 years of healthcare provider Revenue Cycle environment experience.
Minimum of 2 years of experience transforming revenue cycle processes to maximize realizable revenue, minimize denials and accelerate cash flow.
Bachelor’s Degree.
Bonus points if
You’re a pro when it comes to engagement – plus business, practice, and people development.
Strong financial acumen, ability to develop budgets, forecast revenue, develop early warning signs and adapt the organization to achieve financial targets.
Prior experience working in consultancy or consulting capacity is preferred.
Experience with AI, Robotics Process Automation, Data Visualization and Analytics in Revenue Cycle.
Exposure to managed services/EBOS governance and vendor performance management.
Solid financial analysis and diagnosis skills.
Very strong analytical and problem‑solving skills.
Adept at using experience and knowledge of industry, geographic and technology trends to assess and shape business solutions.
Effective leadership and management skills with a proven ability to mobilize and energize project teams to deliver results.
Strong executive level relationship building skills.
Ability to create and deliver high‑impact communications to senior audiences (written and oral) and facilitate complex discussions.
MBA/MHA or similar advanced degree.
Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement.
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women.
#J-18808-Ljbffr