Alabama State University
Associate Director of Financial Aid
Alabama State University, Montgomery, Alabama, United States, 36136
Alabama State University, Division of Student Affairs, Office of Financial Aid invites applications to fill the position of Associate Director of Financial Aid. This position will play a critical leadership role in managing the daily operations of the financial aid office while ensuring the accuracy, efficiency, and compliance of all financial aid systems. The Associate Director supports the Associate Vice President by overseeing staff, coordinating system processes, and ensuring students receive timely and accurate financial aid awards.
Duties and Responsibilities
Assist in managing financial aid staff, provide training, guidance, and performance evaluations
Oversee the administration of financial aid systems (e.g., PeopleSoft, Banner, PowerFAIDS, or equivalent)
Manage daily imports/exports of federal, state, and institutional data files (FAFSA, COD, NSLDS, etc.)
Ensure compliance with federal, state, and institutional regulations in system processing
Troubleshoot system errors and coordinate with Office of Technology Services, or vendors to resolve issues
Review and approve student financial aid packages, ensuring accuracy and adherence to regulations
Monitor disbursement schedules and reconciliation of funds with the Business Office
Maintain knowledge of federal Title IV regulations and state aid programs
Prepare and review required reports to federal, state, and institutional agencies for submission to Associate Vice President
Assist Compliance and Training Analyst with conducting internal audits of financial aid records and processes
Ensure adherence to policies and procedures to maintain program integrity
Provide guidance to students and families regarding financial aid eligibility, application processes, and award packages
Resolve escalated student concerns with professionalism and empathy
Bachelor's degree, 5 years of progressive experience in financial aid administration, strong working knowledge of federal and state financial aid regulations, experience with financial aid management systems (PeopleSoft, Banner, PowerFAIDS, or similar, excellent analytical, organizations, and problem-solving skills, strong leadership and communications skills are required.
EEOC STATEMENT It is the policy of Alabama State University to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
SUPPLEMENTAL INFORMATION Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. Federal law requires identity and employment eligibility verification on Form I-9 within three (3) business days of employment. All positions require the passing of a background check and some the passing of a drug screen.
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Duties and Responsibilities
Assist in managing financial aid staff, provide training, guidance, and performance evaluations
Oversee the administration of financial aid systems (e.g., PeopleSoft, Banner, PowerFAIDS, or equivalent)
Manage daily imports/exports of federal, state, and institutional data files (FAFSA, COD, NSLDS, etc.)
Ensure compliance with federal, state, and institutional regulations in system processing
Troubleshoot system errors and coordinate with Office of Technology Services, or vendors to resolve issues
Review and approve student financial aid packages, ensuring accuracy and adherence to regulations
Monitor disbursement schedules and reconciliation of funds with the Business Office
Maintain knowledge of federal Title IV regulations and state aid programs
Prepare and review required reports to federal, state, and institutional agencies for submission to Associate Vice President
Assist Compliance and Training Analyst with conducting internal audits of financial aid records and processes
Ensure adherence to policies and procedures to maintain program integrity
Provide guidance to students and families regarding financial aid eligibility, application processes, and award packages
Resolve escalated student concerns with professionalism and empathy
Bachelor's degree, 5 years of progressive experience in financial aid administration, strong working knowledge of federal and state financial aid regulations, experience with financial aid management systems (PeopleSoft, Banner, PowerFAIDS, or similar, excellent analytical, organizations, and problem-solving skills, strong leadership and communications skills are required.
EEOC STATEMENT It is the policy of Alabama State University to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
SUPPLEMENTAL INFORMATION Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. Federal law requires identity and employment eligibility verification on Form I-9 within three (3) business days of employment. All positions require the passing of a background check and some the passing of a drug screen.
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