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Amazon

Senior UX Designer

Amazon, San Francisco, California, United States, 94199

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Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast‑growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.

The Amazon Business User Experience team champions the business customer in the Amazon Marketplace and supports procurement elements for Amazon Business customers. Areas that a Senior UX Designer will support include partnering with cross‑functional stakeholders to deliver customer‑centric solutions for admins involved in business procurement for all sizes of businesses. You will work with the foundational services team to enhance the account management tools in the account setup and configuration space.

A Senior UX Designer in this organization works on the strategic and tactical. They determine the strategy and where to simplify or extend solutions for the best outcome. They will drive the use of best practices and learn to influence. This role needs to be capable of operating autonomously in partnering with product stakeholders from the enterprise account management team to research, define requirements and realize solutions for complex problems across the end‑to‑end account admin experience. This role will be instrumental in defining the agentic experiences leveraging latest AI technologies.

Key job responsibilities

Facilitate and define product requirements and technical feasibility.

Pull insights and guide product stakeholders into design exercises and activities to shape and prioritize user stories ahead of designing solutions.

Recognize risks, effectively communicate, and elevate issues that may impact the customer experience, leading to acceptable solutions for cross‑functional stakeholders.

Generate design documents that communicate recommendations, limitations, trade‑offs and product direction.

Inform and shape product roadmaps, business goals, objectives, and metrics that create customer value.

A day in the life The Senior UX Designer is a vocal advocate for the customer. This role operates as an ambassador for best practices and will be a highly visible team player through their ability to pull stakeholders together to collaborate. As a Senior UX designer, this role will lead design, conduct retrospectives & research that can influence engineering team decisions to enable optimal solutions for our customers.

Basic Qualifications

7+ years of design experience

Have an online portfolio or samples of work on resume, demonstrating experience creating great end‑to‑end, user‑centered design solutions and patterns, across desktop and mobile devices

Experience in delivering design solutions for projects of large scope and complexity

Experience working with stakeholders to plan and execute programs that are strategic in nature

Experience relying on analytics and data to cultivate deep customer empathy, shape product decisions and track effectiveness of change

Experience in ownership of projects and communicating timelines and executing independently

Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar

Preferred Qualifications

Experience applying scrum to visual or UX design processes

Master's degree in design, human‑computer interaction (HCI), or Associate's degree or above

Experience in B2B, high‑tech products/services preferred

Experience developing, deploying and managing AI products at scale

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted:

December 18, 2025 (Updated 4 days ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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