Kansas Staffing is hiring: Medical Receptionist in Wichita

Job Posting

This job was posted by Kansas Works. To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Essential duties and responsibilities include:

• Prepare the clinic for opening each day by:
• Being at work 15 minutes before you are scheduled
• Reviewing the facility
• Turning phones back to on
• Turning the open sign on
• Turning the TV on
• Cleaning lobby and work area
• Restocking bathroom supplies
• Opening all computer systems applications
• Preparing new patient registration packets and required documents
• Receiving and sorting faxes and distributing accordingly to where they belong
• Turning outside signs (road and building) on
• Greeting patients, providing patients initial paperwork, and obtaining copies of insurance and identification cards
• Registering patients, updating patient records, and verifying insurance accurately and timely
• Determining, collecting and processing patient payments and addressing collection and billing issues
• Obtaining consent to social marketing and reviews communications

Discharge patients accurately and timely by:

• Collecting balances
• Making sure all the charges for FFS patients are complete before letting patient go
• Providing patient documentation
• Following discharge procedures

Follow company procedures related to workers' compensation patients:

• Verify WC visit authorization
• First report of injury
• Follow-up work comp visit

Follow company procedure related to occupational medicine patients:

• Perform drug screens
• Perform BAT screens
• Be ready for pick up couriers

Complete closing procedures by:

• Preparing closing documentation
• Scanning required reports
• Balancing daily patient charges (cash, check, credit cards) against system reports
• Taking trash out
• Making sure all doors are locked and no patient is in the facility before you leave
• Doors should not be locked before 7:55 PM unless authorized by Mansoor, Dr. Mansoor, or Tahir
• Maintain complete and accurate documentation, after initial registration go back to the record and make sure the record is complete
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests

Follow correct telephone communication procedures and protocols:

• Follow HIPAA
• No medical advice can't tell you if you should come or not to the clinic
• Patient was seen today and have a question send to back
• No patient should be allowed to talk to the provider unless alerted by the provider
• You are not authorized to confirm any order for anything scam calls
• Courtesy calls take message and let me know

Cell phone policy:

• Privacy and conversations about patients
• Conversation with patient and about patients

Trainings:

• DocuTap Front Desk
• DocuTap Community Account
• Blood Borne Pathogens
• Hazards Communication
• HIPAA Compliance
• Health Insurance Terminology