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Confluence Health

Receptionist - Moses Lake Gastroenterology

Confluence Health, Wenatchee, Washington, us, 98807

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Receptionist - Moses Lake Gastroenterology Join to apply for the Receptionist - Moses Lake Gastroenterology role at

Confluence Health .

Overview Located in the heart of Washington, we enjoy open skies, snow‑capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Salary Range $17.00 - $26.44

Benefits

Medical, Dental & Vision Insurance

Flexible Spending Accounts & Health Saving Accounts

CH Wellness Program

Paid Time Off

Generous Retirement Plans

Life Insurance

Long‑Term Disability

Gym Membership Discount

Tuition Reimbursement

Employee Assistance Program

Adoption Assistance

Shift Differential

Summary Courteously and professionally greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. Provides outstanding customer service in all interactions.

Position Reports To Clinic Admin Supervisor

Essential Functions

Greets patients and visitors in a prompt, courteous manner, prepares patient information for the visit. Coordinates with providers and support staff for efficient patient flow.

Schedules, cancels and reschedules appointments. Utilizes the waitlist for patients requesting an earlier appointment, and for filling provider openings.

Answers telephone, and provides outstanding customer service for every encounter.

Operates general office equipment.

Verifies accurate billing, demographic, and insurance information at every encounter. Accurately codes new insurance using available resources.

Obtains or initiates required waivers for non‑covered services. Confirms referral has been obtained when required. Contacts referring office as needed.

Collects co‑pays and payments on accounts and provides receipts. Explains co‑pay and time of service policy to patients, collects patient balance owing on account when appropriate.

Ability to balance a cash drawer and perform elementary math functions (addition/subtraction).

Required to maintain active Basic Life Support (CPR) certification.

Other duties as assigned.

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Qualifications Required

Ability to communicate effectively in English, verbally and in writing.

Typing skills at least 35 wpm.

Basic computer skills.

Desired

High school diploma or equivalent (GED).

One‑year work experience in medical office setting.

Medical terminology desirable.

Physical/Sensory Demands

Walking - Frequent

Sitting/Standing - Frequent

Reaching: Shoulder Height - Occasional

Reaching: Above shoulder height - Occasional

Reaching: Below shoulder height - Frequent

Climbing - Occasional

Pulling/Pushing: 25 pounds or less - Occasional

Pulling/Pushing: 25 pounds to 50 pounds - Occasional

Pulling/Pushing: Over 50 pounds - Occasional

Lifting: 25 pounds or less - Occasional

Lifting: 25 pounds to 50 pounds - Occasional

Lifting: Over 50 pounds - Occasional

Carrying: 25 pounds or less - Occasional

Carrying: 25 pounds to 50 pounds - OccasionalCarrying: Over 50 pounds - Occasional

Crawling/Kneeling - Occasional

Bending/Stooping/Crouching - Occasional

Twisting/Turning - Occasional

Repetitive Movement - Frequent

Working Conditions

Work is performed in a reception area. Involves continuous contact with patients. Interaction is constant and with many interruptions.

Job Classification

FLSA: Non‑Exempt

Hourly/Salary: Hourly

Physical Exposures For This Position

Unprotected Heights - No

Heat - No

Cold - No

Mechanical Hazards - No

Hazardous Substances - Yes

Blood Borne Pathogens Exposure Potential - Yes

Lighting - No

Noise - No

Ionizing/Non-Ionizing Radiation - No

Infectious Diseases - Yes

Senior Level Entry level

Employment Type Full‑time

Job Function Administrative

Industries Hospitals and Health Care

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Washington, United States $27.50‑$31.00 5 days ago

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