Clark Schaefer Hackett
Chief Operating Officer – Sleepy Bee Café, Cincinnati, OH
Are you a visionary leader with a drive for operational excellence and strategic growth? Have you guided teams through transformation, innovation, or expansion in the restaurant or hospitality industry? Join Sleepy Bee Café and help shape the future of our multi‑location group!
As the Chief Operating Officer, you will oversee all daily operations of the Sleepy Bee restaurant locations, ensuring exceptional guest experience, operational efficiency, and profitability. The COO will drive strategic initiatives, maintain high standards of food quality and service, and foster a positive workplace culture.
Responsibilities
Recruit, train, and mentor restaurant managers and key staff
Organize and oversee work schedules for all restaurant management and staff
Conduct timely and constructive performance evaluations
Handle discipline and termination of employees as needed in accordance with company policy
Ensure accurate and timely processing of payroll, including wages, deductions, and compliance with applicable laws
Compare sales and profit projections to actual figures; adjust future projections and budgets as needed
Analyze operations to identify areas for reorganization, cost savings, or expansion
Ensure sound financial structure and funding for the company’s mission and goals
Establish and monitor metrics for guest satisfaction, food quality, and operational efficiency
Review, analyze, and optimize restaurant procedures, including kitchen operations, front‑of‑house service, and inventory management
Implement policies and procedures to improve daily restaurant operations and guest experience
Ensure compliance with health, safety, and sanitation standards
Oversee purchasing, inventory, and vendor relationships to ensure quality and cost control
Plan, direct, and manage budgets, cost of goods sold, and labor costs to achieve financial objectives
Communicate new directives, policies, or procedures to managers and staff; lead meetings to explain changes and maintain morale
Set parameters for recruitment, training, and advancement within the restaurant
Drive improvements in customer service and satisfaction through policy and procedural changes
Coordinate efforts among kitchen, service, and support teams to ensure smooth workflow and cost‑effective processes
Project a positive image of the restaurant to employees, guests, and the community
Requirements
Bachelor’s or master’s degree in Hospitality Management, Business Administration, Finance, or related field preferred
Extensive background with at least 8 years of restaurant or hospitality management and financial management experience
Deep understanding of restaurant operations, hospitality, and food service best practices
Thorough understanding of business, finance, and operational practices
Superior verbal and written communication and interpersonal skills
Strong leadership, managerial, and diplomacy skills
Proficiency in restaurant management software and Microsoft Office Suite
Excellent organizational skills and attention to detail
Strong analytical, decision‑making, and problem‑solving skills
Ability to lead and inspire teams across multiple locations
Physical Requirements
Prolonged periods standing and walking throughout the restaurant
Must be able to lift up to 25 pounds at times
Works flexible hours, including evenings, weekends, and holidays
Must be able to travel to all restaurant locations
Our Story Sleepy Bee is a breakfast and brunch restaurant rooted in Cincinnati, inspired by a love of local food and the small things that make a big impact. The story began over 30 years ago when founder Sandy Gross sought farm‑to‑table restaurants and longed for one in Cincinnati. In 2013, she partnered with renowned chef Frances Kroner to bring that vision to life. Together, they built a restaurant that nourishes guests while benefiting the environment and the community. By sourcing from local farms, cooking with seasonal ingredients, and designing with care, Sleepy Bee celebrates sustainability, hospitality, creativity, and community. Today, Sleepy Bee remains locally owned and proudly rooted in Cincinnati, where families and friends gather daily to enjoy thoughtful food, inspired design, and a shared sense of purpose.
Apply online today to join a great team!
#J-18808-Ljbffr
As the Chief Operating Officer, you will oversee all daily operations of the Sleepy Bee restaurant locations, ensuring exceptional guest experience, operational efficiency, and profitability. The COO will drive strategic initiatives, maintain high standards of food quality and service, and foster a positive workplace culture.
Responsibilities
Recruit, train, and mentor restaurant managers and key staff
Organize and oversee work schedules for all restaurant management and staff
Conduct timely and constructive performance evaluations
Handle discipline and termination of employees as needed in accordance with company policy
Ensure accurate and timely processing of payroll, including wages, deductions, and compliance with applicable laws
Compare sales and profit projections to actual figures; adjust future projections and budgets as needed
Analyze operations to identify areas for reorganization, cost savings, or expansion
Ensure sound financial structure and funding for the company’s mission and goals
Establish and monitor metrics for guest satisfaction, food quality, and operational efficiency
Review, analyze, and optimize restaurant procedures, including kitchen operations, front‑of‑house service, and inventory management
Implement policies and procedures to improve daily restaurant operations and guest experience
Ensure compliance with health, safety, and sanitation standards
Oversee purchasing, inventory, and vendor relationships to ensure quality and cost control
Plan, direct, and manage budgets, cost of goods sold, and labor costs to achieve financial objectives
Communicate new directives, policies, or procedures to managers and staff; lead meetings to explain changes and maintain morale
Set parameters for recruitment, training, and advancement within the restaurant
Drive improvements in customer service and satisfaction through policy and procedural changes
Coordinate efforts among kitchen, service, and support teams to ensure smooth workflow and cost‑effective processes
Project a positive image of the restaurant to employees, guests, and the community
Requirements
Bachelor’s or master’s degree in Hospitality Management, Business Administration, Finance, or related field preferred
Extensive background with at least 8 years of restaurant or hospitality management and financial management experience
Deep understanding of restaurant operations, hospitality, and food service best practices
Thorough understanding of business, finance, and operational practices
Superior verbal and written communication and interpersonal skills
Strong leadership, managerial, and diplomacy skills
Proficiency in restaurant management software and Microsoft Office Suite
Excellent organizational skills and attention to detail
Strong analytical, decision‑making, and problem‑solving skills
Ability to lead and inspire teams across multiple locations
Physical Requirements
Prolonged periods standing and walking throughout the restaurant
Must be able to lift up to 25 pounds at times
Works flexible hours, including evenings, weekends, and holidays
Must be able to travel to all restaurant locations
Our Story Sleepy Bee is a breakfast and brunch restaurant rooted in Cincinnati, inspired by a love of local food and the small things that make a big impact. The story began over 30 years ago when founder Sandy Gross sought farm‑to‑table restaurants and longed for one in Cincinnati. In 2013, she partnered with renowned chef Frances Kroner to bring that vision to life. Together, they built a restaurant that nourishes guests while benefiting the environment and the community. By sourcing from local farms, cooking with seasonal ingredients, and designing with care, Sleepy Bee celebrates sustainability, hospitality, creativity, and community. Today, Sleepy Bee remains locally owned and proudly rooted in Cincinnati, where families and friends gather daily to enjoy thoughtful food, inspired design, and a shared sense of purpose.
Apply online today to join a great team!
#J-18808-Ljbffr