CB5 Solutions LLC
Application Operations Manager (Huntsville)
CB5 Solutions LLC, Huntsville, Alabama, United States, 35824
About the Job
At cb5, we are on a mission to find exceptional talent. Our tight-knit organization is led by five brothers, each technology leaders in their respective technical fields and driven to foster a culture of excellence through solidarity. We are seeking an Application Operations Manager to serve as the authoritative voice on identity security, and industry best practices. This role is onsite in Huntsville, Alabama supporting department of defense with limited travel requirements.
Job Description We are seeking an experienced Application Operations Manager to lead the day-to-day operations, maintenance, and support of critical software applications in a Department of Defense (DoD) environment. This role will oversee a team responsible for ensuring high availability, performance, and security of mission-critical applications supporting defense operations. The ideal candidate brings proven experience in application operations within DoD or defense contractor settings, with a strong understanding of federal IT regulations, security protocols, and risk management frameworks.
Key Responsibilities Manage and lead a team of application support specialists, analysts, and engineers in monitoring, troubleshooting, and optimizing application performance. Oversee application deployment, patching, upgrades, and lifecycle management in compliance with DoD standards (e.g., RMF, NIST, DISA STIGs). Ensure 24/7 operational availability of applications, including incident response, root cause analysis, and service restoration. Collaborate with development teams, cybersecurity specialists, and stakeholders to implement DevSecOps practices and continuous improvement initiatives. Develop and maintain standard operating procedures (SOPs), disaster recovery plans, and continuity of operations (COOP) for applications. Monitor application metrics, generate reports on uptime, performance, and incidents, and drive efficiency improvements. Coordinate with DoD program managers and contractors to align operations with mission requirements. Lead change management processes, including impact assessments and configuration management. Foster a culture of security awareness and ensure adherence to classified information handling protocols.
Qualifications Bachelor's degree in Computer Science, Information Technology, Management, or equivalent work experience. 5+ years of experience in IT/application operations management. At least 3 years of direct experience supporting DoD or federal government applications, preferably in a cleared environment. Active DoD Secret security clearance (or higher); must be eligible for Top Secret/SCI if required. Strong knowledge of DoD IT policies, including Risk Management Framework (RMF), cybersecurity controls, and NISPOM. Experience with application monitoring tools (e.g., Splunk, AppDynamics, ELK Stack), cloud platforms (e.g., AWS GovCloud, Azure Government), and containerization (e.g., Docker, Kubernetes). Experience designing, implementing, and managing CI/CD pipelines (e.g., Jenkins, GitLab CI, Azure DevOps, or similar tools) in secure environments. Proven leadership skills with experience managing cross-functional teams in high-stakes environments. Excellent problem-solving, communication, and stakeholder management abilities.
Preferred Qualifications Prior experience as an application developer (e.g., full-stack, backend, or frontend development in languages such as Java, .NET, Python, or JavaScript). Certifications such as PMP, ITIL v4, CISSP, CompTIA Security+, or AWS/Azure DoD-specific certifications. Experience with DoD-specific applications or platforms (e.g., DISA-hosted systems, Joint systems). Familiarity with Agile/DevSecOps methodologies and tools like Jira, Git, or Jenkins. Prior military service or work as a defense contractor.
cb5 Solutions LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other protected characteristic.
Job Description We are seeking an experienced Application Operations Manager to lead the day-to-day operations, maintenance, and support of critical software applications in a Department of Defense (DoD) environment. This role will oversee a team responsible for ensuring high availability, performance, and security of mission-critical applications supporting defense operations. The ideal candidate brings proven experience in application operations within DoD or defense contractor settings, with a strong understanding of federal IT regulations, security protocols, and risk management frameworks.
Key Responsibilities Manage and lead a team of application support specialists, analysts, and engineers in monitoring, troubleshooting, and optimizing application performance. Oversee application deployment, patching, upgrades, and lifecycle management in compliance with DoD standards (e.g., RMF, NIST, DISA STIGs). Ensure 24/7 operational availability of applications, including incident response, root cause analysis, and service restoration. Collaborate with development teams, cybersecurity specialists, and stakeholders to implement DevSecOps practices and continuous improvement initiatives. Develop and maintain standard operating procedures (SOPs), disaster recovery plans, and continuity of operations (COOP) for applications. Monitor application metrics, generate reports on uptime, performance, and incidents, and drive efficiency improvements. Coordinate with DoD program managers and contractors to align operations with mission requirements. Lead change management processes, including impact assessments and configuration management. Foster a culture of security awareness and ensure adherence to classified information handling protocols.
Qualifications Bachelor's degree in Computer Science, Information Technology, Management, or equivalent work experience. 5+ years of experience in IT/application operations management. At least 3 years of direct experience supporting DoD or federal government applications, preferably in a cleared environment. Active DoD Secret security clearance (or higher); must be eligible for Top Secret/SCI if required. Strong knowledge of DoD IT policies, including Risk Management Framework (RMF), cybersecurity controls, and NISPOM. Experience with application monitoring tools (e.g., Splunk, AppDynamics, ELK Stack), cloud platforms (e.g., AWS GovCloud, Azure Government), and containerization (e.g., Docker, Kubernetes). Experience designing, implementing, and managing CI/CD pipelines (e.g., Jenkins, GitLab CI, Azure DevOps, or similar tools) in secure environments. Proven leadership skills with experience managing cross-functional teams in high-stakes environments. Excellent problem-solving, communication, and stakeholder management abilities.
Preferred Qualifications Prior experience as an application developer (e.g., full-stack, backend, or frontend development in languages such as Java, .NET, Python, or JavaScript). Certifications such as PMP, ITIL v4, CISSP, CompTIA Security+, or AWS/Azure DoD-specific certifications. Experience with DoD-specific applications or platforms (e.g., DISA-hosted systems, Joint systems). Familiarity with Agile/DevSecOps methodologies and tools like Jira, Git, or Jenkins. Prior military service or work as a defense contractor.
cb5 Solutions LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other protected characteristic.