The Dowd Insurance Agencies
Commercial Lines Account Manager (Holyoke)
The Dowd Insurance Agencies, Holyoke, Massachusetts, United States, 01040
Commercial Lines Account Manager
The Dowd Agencies | Massachusetts & Vermont
At The Dowd Agencies, Commercial Lines Account Managers are the backbone of our client relationships. Our Producers focus on selling. Our Account Managers focus on what matters after the sale: protecting clients, managing risk, and delivering consistent, high-quality service year after year.
Were looking for an experienced
Commercial Lines Account Manager
who takes pride in accuracy, organization, and being the steady hand clients trust.
What This Role Looks Like Day-to-Day
Youll manage a defined book of commercial clients, handling renewals, endorsements, policy changes, certificates, and audits. Youll partner closely with Producers and internal teams to ensure renewals are thoughtful, timely, and cleanno chaos, no last-minute fire drills.
Youll review coverages with a critical eye, spot gaps, and help clients stay properly protected as their businesses evolve. Most importantly, youll be the person clients know they can rely on.
Who Thrives Here
This role is a great fit for someone who:
Has
25+ years of Commercial Lines account management experience Enjoys structure, clear workflows, and getting the details right Communicates professionally and confidently with clients and carriers Can manage multiple priorities without sacrificing quality Values teamwork and long-term client relationships Holds a
Property & Casualty license
(or can obtain one within a year)
Experience with
Applied Epic
is a plus, but not required.
Why The Dowd Agencies
Were a long-standing independent agency with deep regional roots and a growing footprint across Massachusetts and Vermont. We invest in our people, respect defined roles, and believe great service comes from claritynot burnout.
Youll find a collaborative team, realistic expectations, and leadership that understands how Commercial Lines actually works.
The Details
Full-time position Core hours: MondayFriday, 8:00 a.m.
4:30 p.m. Hybrid or on-site options may be available Competitive compensation and benefits
If youre an experienced Commercial Lines Account Manager looking for a stable agency where your work is valued and your role is clearly defined, wed love to talk.
Apply or message us to learn more.
The Dowd Agencies | Massachusetts & Vermont
At The Dowd Agencies, Commercial Lines Account Managers are the backbone of our client relationships. Our Producers focus on selling. Our Account Managers focus on what matters after the sale: protecting clients, managing risk, and delivering consistent, high-quality service year after year.
Were looking for an experienced
Commercial Lines Account Manager
who takes pride in accuracy, organization, and being the steady hand clients trust.
What This Role Looks Like Day-to-Day
Youll manage a defined book of commercial clients, handling renewals, endorsements, policy changes, certificates, and audits. Youll partner closely with Producers and internal teams to ensure renewals are thoughtful, timely, and cleanno chaos, no last-minute fire drills.
Youll review coverages with a critical eye, spot gaps, and help clients stay properly protected as their businesses evolve. Most importantly, youll be the person clients know they can rely on.
Who Thrives Here
This role is a great fit for someone who:
Has
25+ years of Commercial Lines account management experience Enjoys structure, clear workflows, and getting the details right Communicates professionally and confidently with clients and carriers Can manage multiple priorities without sacrificing quality Values teamwork and long-term client relationships Holds a
Property & Casualty license
(or can obtain one within a year)
Experience with
Applied Epic
is a plus, but not required.
Why The Dowd Agencies
Were a long-standing independent agency with deep regional roots and a growing footprint across Massachusetts and Vermont. We invest in our people, respect defined roles, and believe great service comes from claritynot burnout.
Youll find a collaborative team, realistic expectations, and leadership that understands how Commercial Lines actually works.
The Details
Full-time position Core hours: MondayFriday, 8:00 a.m.
4:30 p.m. Hybrid or on-site options may be available Competitive compensation and benefits
If youre an experienced Commercial Lines Account Manager looking for a stable agency where your work is valued and your role is clearly defined, wed love to talk.
Apply or message us to learn more.