Cardinal Health
Patient Concierge, Front Desk Associate
Cardinal Health, Fairbanks, Alaska, United States, 99701
Patient Concierge, Front Desk Associate
Practice Operations Management oversees the business and administrative operations of a medical practice. The Patient Concierge, Front Desk Associate is the first point of contact for patients and family members at Fairbanks Urology. This position is responsible for greeting patients, confirming demographic and insurance information, answering phones, provider scheduling, as well as other duties as assigned. Customer service skills and attention to detail are important to this role's success. Responsibilities
Greet patients and families. Answer center telephones, distribute faxes, and prepare customer files. Schedule patient appointments. Receive and correctly record receipts of patient payments. Enter, verify and update patient demographic and insurance information. Obtain insurance verifications (VOB), pre-authorizations and pre-determinations. Process requests for records from outside sources. Scan data into document imaging software. Regular attendance and punctuality. Contributes to team effort by accomplishing related results as needed. Ensures that all processing and reporting deadlines are consistently achieved. Perform any other functions as required by management. Qualifications
Ability to work a flexible schedule as necessary. Ability to type 40 wpm, preferred High School Diploma or equivalent Knowledge of medical terminology, preferred One year of medical office experience, preferred Experience accessing and updating an EMR system, preferred Location
Fairbanks Urology 1211 Cushman Street Fairbanks, AK 99701 Anticipated hourly range: $16.80 per hour - $25.30 per hour Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 6/23/2025 *if interested in opportunity, please submit application as soon as possible. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Practice Operations Management oversees the business and administrative operations of a medical practice. The Patient Concierge, Front Desk Associate is the first point of contact for patients and family members at Fairbanks Urology. This position is responsible for greeting patients, confirming demographic and insurance information, answering phones, provider scheduling, as well as other duties as assigned. Customer service skills and attention to detail are important to this role's success. Responsibilities
Greet patients and families. Answer center telephones, distribute faxes, and prepare customer files. Schedule patient appointments. Receive and correctly record receipts of patient payments. Enter, verify and update patient demographic and insurance information. Obtain insurance verifications (VOB), pre-authorizations and pre-determinations. Process requests for records from outside sources. Scan data into document imaging software. Regular attendance and punctuality. Contributes to team effort by accomplishing related results as needed. Ensures that all processing and reporting deadlines are consistently achieved. Perform any other functions as required by management. Qualifications
Ability to work a flexible schedule as necessary. Ability to type 40 wpm, preferred High School Diploma or equivalent Knowledge of medical terminology, preferred One year of medical office experience, preferred Experience accessing and updating an EMR system, preferred Location
Fairbanks Urology 1211 Cushman Street Fairbanks, AK 99701 Anticipated hourly range: $16.80 per hour - $25.30 per hour Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 6/23/2025 *if interested in opportunity, please submit application as soon as possible. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.