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Nine Dragons Paper Ltd.

General Manager

Nine Dragons Paper Ltd., Sturtevant, Wisconsin, United States, 53177

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General Manager - Trucking

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General Manager - Trucking

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ND Paper Dragon Xpress

is a private fleet of ~30 trucks and ~100 dry-van trailers based in Sturtevant, WI.

The General Manager will work under the direction of the Sr. VP of Supply Chain Operations. This is a full-time salaried position. The hours of the position will be 7:00 AM – 4:00 PM but

should be available as needed given nature of the position.

Job Responsibilities

The General Manager (GM) of Trucking Operations is responsible for the overall leadership, profitability, and strategic direction of the trucking division. The GM ensures operational excellence, compliance with safety and regulatory standards, high driver and customer satisfaction, and financial performance in alignment with company objectives.

Strategic Leadership

Develop and execute business strategies to achieve growth, profitability, and operational efficiency. Identify new market opportunities and optimize existing lanes and networks. Collaborate with executive leadership on long-term planning and capital investment.

Operational Management

Oversee daily trucking operations including dispatch, routing, driver management, maintenance, and fleet utilization. Ensure compliance with DOT regulations, FMCSA requirements, and safety protocols. Implement and monitor key performance indicators (KPIs) for safety, on-time delivery, cost efficiency, and productivity. Drive continuous improvement initiatives to optimize operational workflows.

Financial Management

Prepare and manage annual budgets, forecasts, and financial reporting. Monitor P&L statements and implement corrective actions to meet financial targets. Control operating costs while maintaining service standards and safety.

Team Leadership & Development

Lead, mentor, and develop management, dispatchers, drivers, and support staff. Establish a high-performance culture with clear accountability. Develop recruitment, training, and retention strategies for drivers and operational staff.

Customer Relations

Maintain and strengthen relationships with key customers, brokers, and vendors. Ensure service levels meet or exceed customer expectations. Address and resolve customer service issues promptly.

Fleet & Maintenance Oversight

Ensure fleet maintenance programs maximize uptime and asset longevity. Oversee capital planning for fleet acquisition and replacement.

Required Experience

Bachelor’s degree in business administration, Supply Chain, Logistics, or related field (preferred). 7+ years of progressive leadership experience in trucking or transportation operations Strong knowledge of DOT/FMCSA regulations and safety compliance. Financial acumen with experience managing P&L Proven experience in driver recruitment, retention, and engagement Strong leadership, problem-solving, and decision-making skills Proficiency with dispatching software, TMS, and telematics systems (e.g., Samsara, Alvys) CDL-A holder strongly preferred

Key Competencies

Strategic Thinking Operational Excellence Financial Management Leadership & Team Development Customer Focus Safety Orientation Problem Solving & Analytical Thinking

Success Profile

Ability to scale operations efficiently while maintaining profitability Respected leader with strong people management and motivational skills Deep understanding of the trucking industry, market trends, and regulatory environment Strong communicator with the ability to build strong working relationships across all levels of the organization

No unsolicited resumes - Dragon Xpress does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume you submit to us will immediately become the property of ND Paper. If you would like to become a recruiter for Dragon Xpress, please contact us and we will agree in writing to terms and the specific job roles for which you are authorized to recruit. Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Management and Manufacturing Industries Paper and Forest Product Manufacturing Referrals increase your chances of interviewing at ND Paper by 2x Sign in to set job alerts for “General Manager” roles.

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