Avance Care
Overview
Join Avance Care — A Leading Force in Independent Primary Care! Avance Care is a rapidly growing network of
37 primary care practices
across the
Triangle (Raleigh-Durham-Chapel Hill) ,
Charlotte , and
Wilmington, NC . We are committed to transforming healthcare by providing
comprehensive services
that support the physical, mental, and emotional well-being of our patients. We are currently seeking an experienced and driven
Associate Director of Revenue Cycle Management (AD-RCM)
to join our team. This
leadership role
is crucial to the continued success of our organization, responsible for
overseeing and optimizing the end-to-end revenue cycle
processes across our physician group network. Key Responsibilities Revenue Cycle Leadership Manage day-to-day revenue cycle operations including
coding ,
billing ,
accounts receivable ,
cash posting ,
patient access , and
customer service . Ensure
timely, accurate, and compliant
payment processing and revenue generation. Coding Oversight & Compliance Supervise coding operations to ensure adherence to national standards ( ICD-10, CPT, HCPCS ) and payer-specific guidelines. Minimize claim denials through
accurate coding practices . Accounts Receivable Management Oversee AR functions to ensure
timely and accurate claims processing . Monitor key metrics ( days in AR ,
denial rates ,
collection percentages ) and drive continuous improvement. Patient Billing & Customer Service Ensure patient bills are
accurate ,
understandable , and
processed efficiently . Collaborate with clinical and operational leads to resolve
patient inquiries and billing issues . Team Leadership & Development Lead and mentor revenue cycle staff, setting clear
performance and quality expectations . Provide ongoing education on
coding updates ,
payer requirements , and
AR best practices . Value-Based Care & ACOs Align revenue cycle processes with
value-based care
and
risk-based contracts . Ensure compliance with performance and reporting requirements for
ACOs
and other
alternative payment models . Regulatory Compliance Maintain compliance with all applicable
local, state, and federal regulations . Keep teams informed of regulatory changes impacting revenue cycle functions. Qualifications Bachelor’s degree
in Healthcare Administration, Business, Finance, or a related field required;
Master’s degree preferred . Minimum of
10 years of progressive leadership experience
in revenue cycle management within a
large physician group . In-depth knowledge of
medical coding (ICD-10, CPT, HCPCS)
and payer billing requirements. At least
5 years of experience
managing AR processes and driving improvements in
collections and denial resolution . Skills & Competencies Strong understanding of
reimbursement models
including
fee-for-service ,
bundled payments , and
value-based care . Expert knowledge of
healthcare regulations
( HIPAA, Medicare, Medicaid ) and payer guidelines. Exceptional analytical ,
problem-solving , and
strategic planning
skills. Proven ability to
lead high-performing teams
and
improve financial performance . Why Join Avance Care? Be part of a
mission-driven organization
that is
changing the way healthcare is delivered
across North Carolina. We offer a
supportive, collaborative work environment
where your leadership will make a measurable impact. Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
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Join Avance Care — A Leading Force in Independent Primary Care! Avance Care is a rapidly growing network of
37 primary care practices
across the
Triangle (Raleigh-Durham-Chapel Hill) ,
Charlotte , and
Wilmington, NC . We are committed to transforming healthcare by providing
comprehensive services
that support the physical, mental, and emotional well-being of our patients. We are currently seeking an experienced and driven
Associate Director of Revenue Cycle Management (AD-RCM)
to join our team. This
leadership role
is crucial to the continued success of our organization, responsible for
overseeing and optimizing the end-to-end revenue cycle
processes across our physician group network. Key Responsibilities Revenue Cycle Leadership Manage day-to-day revenue cycle operations including
coding ,
billing ,
accounts receivable ,
cash posting ,
patient access , and
customer service . Ensure
timely, accurate, and compliant
payment processing and revenue generation. Coding Oversight & Compliance Supervise coding operations to ensure adherence to national standards ( ICD-10, CPT, HCPCS ) and payer-specific guidelines. Minimize claim denials through
accurate coding practices . Accounts Receivable Management Oversee AR functions to ensure
timely and accurate claims processing . Monitor key metrics ( days in AR ,
denial rates ,
collection percentages ) and drive continuous improvement. Patient Billing & Customer Service Ensure patient bills are
accurate ,
understandable , and
processed efficiently . Collaborate with clinical and operational leads to resolve
patient inquiries and billing issues . Team Leadership & Development Lead and mentor revenue cycle staff, setting clear
performance and quality expectations . Provide ongoing education on
coding updates ,
payer requirements , and
AR best practices . Value-Based Care & ACOs Align revenue cycle processes with
value-based care
and
risk-based contracts . Ensure compliance with performance and reporting requirements for
ACOs
and other
alternative payment models . Regulatory Compliance Maintain compliance with all applicable
local, state, and federal regulations . Keep teams informed of regulatory changes impacting revenue cycle functions. Qualifications Bachelor’s degree
in Healthcare Administration, Business, Finance, or a related field required;
Master’s degree preferred . Minimum of
10 years of progressive leadership experience
in revenue cycle management within a
large physician group . In-depth knowledge of
medical coding (ICD-10, CPT, HCPCS)
and payer billing requirements. At least
5 years of experience
managing AR processes and driving improvements in
collections and denial resolution . Skills & Competencies Strong understanding of
reimbursement models
including
fee-for-service ,
bundled payments , and
value-based care . Expert knowledge of
healthcare regulations
( HIPAA, Medicare, Medicaid ) and payer guidelines. Exceptional analytical ,
problem-solving , and
strategic planning
skills. Proven ability to
lead high-performing teams
and
improve financial performance . Why Join Avance Care? Be part of a
mission-driven organization
that is
changing the way healthcare is delivered
across North Carolina. We offer a
supportive, collaborative work environment
where your leadership will make a measurable impact. Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
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