Davita Inc.
Requisition #: 17171
Ansys is now a part of Synopsys. Synopsys, Inc. (Nasdaq: SNPS) accelerates technology innovation from silicon to systems. Catalyzing the era of pervasive intelligence, we deliver design solutions, from electronic design automation to silicon IP, to system design and multiphysics simulation and analysis. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow. Learn more at www.synopsys.com.
Summary / Role Purpose
The Technical Account Manager (TAM) functions as a true partner to our customers by listening to their needs and developing a deep working knowledge of their goals, key business initiatives, technical challenges and infrastructure configurations to deliver an outstanding experience. The TAM works closely with the Enterprise Account Manager (EAM) to identify opportunities that will expand Ansys' footprint, plan and prioritize the necessary technical activities to achieve the account growth plan. These activities span positioning of all Ansys products and include co-ordination with presales, technical support, consulting, training, as well as interfacing with the Ansys development and marketing teams.
Key Duties and Responsibilities
Establish a long term and sustainable relationship with the assigned accounts, by aligning Ansys' solutions with the client's key business initiatives; the
Technical Account Manager
is viewed by the customer as their Single Point of contact for all technical activities
Work collaboratively with the EAM, identify the necessary strategic long term and short term technical activities worldwide to achieve the overall sales goals with the agreement of the customer; procure the required resources worldwide from the Regional Technical, Training and Consulting teams to execute the activity
Advanced professional role, focus on select account(s), primary point of contact for all technical engagements, expertise in mapping customer technical requirements to Ansys solutions in an industry vertical
Work with the EAM to leverage proper technical resources to assist in the effort to expand the Ansys footprint; identify areas of opportunity at the account to displace competition, add products, add users and expand globally
Review all technical support activities and work with the local support managers to ensure follow-up and coaching for technical staff to ensure the quality goals are met
Ensure a close connection between the team and Ansys Development for effective response to all defects and enhancement requests
Support account-based marketing strategy to drive technology proliferation campaigns including adoption and deployment
Participate and contribute to field-factory interlock on Ansys product enhancement and competitive solution positioning
Lead opportunity qualification & drive technical campaigns for complex engagements, advise on market sizing initiatives
Lead account-based marketing strategy, drive technology deployment & adoption including partner solutions
Minimum Education/Certification Requirements and Experience
Required education and degree type: BS or MS or PhD
inElectrical Engineering or related field
Required minimum years of professional experience in an engineering software environment: BS+8, MS+6, or PhD+3
Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
Demonstrated understanding of Ansys products, technology and how these tools are used in a particular customer segment(s); ability to understand, represent and effectively communicate all technical activities associated with the account across all physics and product lines
Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
Strong organizational and time management skills, possesses a sense of urgency
Project a professional image and demonstrates business acumen, driven to succeed
Ability to travel domestically up to 25% of time
Demonstrated ability to foster collaboration and coordination with personal distributed across multiple global sites
Preferred Qualifications and Skills
Preferred education and years of professional experience in an engineering software environment: BS+12, MS+10, or PhD+7
4 years of experience in application engineering, customer support, or consulting services type customer facing roles using engineering software
Ability to interact effectively with senior business managers and C-level executives
Ability to travel domestically up to 50% of time
Rewards and Benefits:
We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.
At Ansys, part of Synopsys, we want talented people of every background to feel valued and supported to do their best work. We consider all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.
#J-18808-Ljbffr
Ansys is now a part of Synopsys. Synopsys, Inc. (Nasdaq: SNPS) accelerates technology innovation from silicon to systems. Catalyzing the era of pervasive intelligence, we deliver design solutions, from electronic design automation to silicon IP, to system design and multiphysics simulation and analysis. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow. Learn more at www.synopsys.com.
Summary / Role Purpose
The Technical Account Manager (TAM) functions as a true partner to our customers by listening to their needs and developing a deep working knowledge of their goals, key business initiatives, technical challenges and infrastructure configurations to deliver an outstanding experience. The TAM works closely with the Enterprise Account Manager (EAM) to identify opportunities that will expand Ansys' footprint, plan and prioritize the necessary technical activities to achieve the account growth plan. These activities span positioning of all Ansys products and include co-ordination with presales, technical support, consulting, training, as well as interfacing with the Ansys development and marketing teams.
Key Duties and Responsibilities
Establish a long term and sustainable relationship with the assigned accounts, by aligning Ansys' solutions with the client's key business initiatives; the
Technical Account Manager
is viewed by the customer as their Single Point of contact for all technical activities
Work collaboratively with the EAM, identify the necessary strategic long term and short term technical activities worldwide to achieve the overall sales goals with the agreement of the customer; procure the required resources worldwide from the Regional Technical, Training and Consulting teams to execute the activity
Advanced professional role, focus on select account(s), primary point of contact for all technical engagements, expertise in mapping customer technical requirements to Ansys solutions in an industry vertical
Work with the EAM to leverage proper technical resources to assist in the effort to expand the Ansys footprint; identify areas of opportunity at the account to displace competition, add products, add users and expand globally
Review all technical support activities and work with the local support managers to ensure follow-up and coaching for technical staff to ensure the quality goals are met
Ensure a close connection between the team and Ansys Development for effective response to all defects and enhancement requests
Support account-based marketing strategy to drive technology proliferation campaigns including adoption and deployment
Participate and contribute to field-factory interlock on Ansys product enhancement and competitive solution positioning
Lead opportunity qualification & drive technical campaigns for complex engagements, advise on market sizing initiatives
Lead account-based marketing strategy, drive technology deployment & adoption including partner solutions
Minimum Education/Certification Requirements and Experience
Required education and degree type: BS or MS or PhD
inElectrical Engineering or related field
Required minimum years of professional experience in an engineering software environment: BS+8, MS+6, or PhD+3
Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
Demonstrated understanding of Ansys products, technology and how these tools are used in a particular customer segment(s); ability to understand, represent and effectively communicate all technical activities associated with the account across all physics and product lines
Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
Strong organizational and time management skills, possesses a sense of urgency
Project a professional image and demonstrates business acumen, driven to succeed
Ability to travel domestically up to 25% of time
Demonstrated ability to foster collaboration and coordination with personal distributed across multiple global sites
Preferred Qualifications and Skills
Preferred education and years of professional experience in an engineering software environment: BS+12, MS+10, or PhD+7
4 years of experience in application engineering, customer support, or consulting services type customer facing roles using engineering software
Ability to interact effectively with senior business managers and C-level executives
Ability to travel domestically up to 50% of time
Rewards and Benefits:
We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.
At Ansys, part of Synopsys, we want talented people of every background to feel valued and supported to do their best work. We consider all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.
#J-18808-Ljbffr