ASM Global
Job Opportunity
Locations: Toledo, OH Time Type: Full time Qualifications: Bachelor's Degree from an accredited college or university with major coursework in marketing, sports management, business administration or other related field Box office/ticketing experience, from a sports facility, convention center, or other multi-purpose public assembly facility preferred Ability to promote and sell group sales for selected events at both the Huntington Center and Glass City Center Ability to work beyond normal business hours as required, based on event calendar Proficiency in Microsoft Office applications (i.e., Excel, Outlook, Word and PowerPoint) and word processing Must be extremely organized Excellent communication skills with the ability to work directly with suite clients, groups sales leaders, and the general public Ability to work independently, with minimal supervision and excellent time management skills is required Willingness to perform other duties and responsibilities as assigned Job Functions: Responsible for processing all suite and premium tickets as well as group orders Establish and maintain effective working relationships with internal/external customers Exercise confidentiality and integrity upon handling personal and financial customer information Manage premium and group ticket inventory with box office manager Work as a liaison to the Toledo Walleye Hockey club to ensure premium seat holders are satisfied and keep updated with renewals of accounts Effectively sell group tickets and maintain an accurate group sales database Complete a Group Sales summary for events that have Group tickets sold Provide leadership for Box Office personnel Opens and/or closes ticket window as required Efficiently and courteously answer questions and phone calls concerning prices, seating and events and other inquiries to upcoming events Sell tickets at the Box Office window as well as assist in the lobby on event days helping guests with their mobile tickets Work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) workdays and extended numbers of days Perform other duties as assigned. This position offers a competitive salary and benefits package.
Locations: Toledo, OH Time Type: Full time Qualifications: Bachelor's Degree from an accredited college or university with major coursework in marketing, sports management, business administration or other related field Box office/ticketing experience, from a sports facility, convention center, or other multi-purpose public assembly facility preferred Ability to promote and sell group sales for selected events at both the Huntington Center and Glass City Center Ability to work beyond normal business hours as required, based on event calendar Proficiency in Microsoft Office applications (i.e., Excel, Outlook, Word and PowerPoint) and word processing Must be extremely organized Excellent communication skills with the ability to work directly with suite clients, groups sales leaders, and the general public Ability to work independently, with minimal supervision and excellent time management skills is required Willingness to perform other duties and responsibilities as assigned Job Functions: Responsible for processing all suite and premium tickets as well as group orders Establish and maintain effective working relationships with internal/external customers Exercise confidentiality and integrity upon handling personal and financial customer information Manage premium and group ticket inventory with box office manager Work as a liaison to the Toledo Walleye Hockey club to ensure premium seat holders are satisfied and keep updated with renewals of accounts Effectively sell group tickets and maintain an accurate group sales database Complete a Group Sales summary for events that have Group tickets sold Provide leadership for Box Office personnel Opens and/or closes ticket window as required Efficiently and courteously answer questions and phone calls concerning prices, seating and events and other inquiries to upcoming events Sell tickets at the Box Office window as well as assist in the lobby on event days helping guests with their mobile tickets Work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) workdays and extended numbers of days Perform other duties as assigned. This position offers a competitive salary and benefits package.