Trinity Health
Scheduling Coordinator-Urogynecology
Trinity Health, Syracuse, New York, United States, 13201
Employment Type: Full Time
Monday - Friday 8:00-4:00 or 9:00 -5:00 main campus suite804. Will be trained to cover front desk and may float to OBGYN office in same building. Mission Statement
We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Vision
To be world-renowned for passionate patient care and outstanding clinical outcomes. Core Values
In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are. Essential Duties and Responsibilities
Obtain insurance authorization from patients insurance company. This may be done by phone, fax, or online depending on insurance companys process. Coordinate patient referrals to specialist as requested by providers. Enter and maintain accurate, comprehensive data entry of all referrals into database. Verify all pertinent documentation has been provided for the type of referral requested. Assemble information concerning patients clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist. Call patient with appointment information. Document all stages of the referral in the appropriate database or in writing. Demonstrate adaptability and accept change in a positive manner. Responsible to keep current with corporate communications such as Teams, email and internal network such as the Pulse, SJEN, etc. Present and ready for work in designated area at assigned time and dressed in appropriate work attire. Readily assist other staff members upon completion of assigned duties. Understand and adhere to all departmental policies and procedures. Responsible for completing and maintain all required training relative to job function. Exemplify a strong adherence to the professional code of conduct. Maintain a professional and positive attitude and demonstrate a supportive and understanding behavior when in contact with patients, providers, employees, and patients. Follow all policies and procedures mandated by St. Joseph's Physicians and the Government regarding HIPAA and OSHA. Abide by the policies and procedures set forth in the St. Joseph's Physicians employee handbook. Perform duties and assist providers as part of the practice care team. Take part in daily team huddles and/or other periodic team meetings to facilitate communications and enhance positive patient experiences and quality delivery of care. Participate in quality improvement initiatives as part of the practice care team. Insure job functions align with office policies and procedures and patient-centered medical home standards. Perform other duties and responsibilities as required or requested. Will be cross trained on the front desk. Knowledge, Skills and Abilities
Knowledge of practice management computer systems (maybe name system i.e. EPIC) Demonstrated ability to work independently and as a team Knowledge of general office machines and telephone system Familiarity with identification of medical documents Ability to work well under pressure and within tight deadlines Ability to multitask and adapt to shifting priorities Maintain high degree of discretion when dealing with confidential information Detail oriented Education and Experience
High School diploma or equivalent. Experience in an office environment and/or health care setting helpful. Physical Demands
Sedentary work- majority of time sitting Repetitive motion of hands, fingers, and wrists Work Environment and Hazards
Category II
Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur. Additional Job Description Pay Range: $19.50-$27.85 dependent on experience and location Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Monday - Friday 8:00-4:00 or 9:00 -5:00 main campus suite804. Will be trained to cover front desk and may float to OBGYN office in same building. Mission Statement
We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. Vision
To be world-renowned for passionate patient care and outstanding clinical outcomes. Core Values
In the spirit of good Stewardship, we heal by practicing Justice in fostering right relationships to promote common good, Reverence in honoring the dignity of every person, Excellence in expecting the best of ourselves and others; Integrity in being faithful to who we say we are. Essential Duties and Responsibilities
Obtain insurance authorization from patients insurance company. This may be done by phone, fax, or online depending on insurance companys process. Coordinate patient referrals to specialist as requested by providers. Enter and maintain accurate, comprehensive data entry of all referrals into database. Verify all pertinent documentation has been provided for the type of referral requested. Assemble information concerning patients clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist. Call patient with appointment information. Document all stages of the referral in the appropriate database or in writing. Demonstrate adaptability and accept change in a positive manner. Responsible to keep current with corporate communications such as Teams, email and internal network such as the Pulse, SJEN, etc. Present and ready for work in designated area at assigned time and dressed in appropriate work attire. Readily assist other staff members upon completion of assigned duties. Understand and adhere to all departmental policies and procedures. Responsible for completing and maintain all required training relative to job function. Exemplify a strong adherence to the professional code of conduct. Maintain a professional and positive attitude and demonstrate a supportive and understanding behavior when in contact with patients, providers, employees, and patients. Follow all policies and procedures mandated by St. Joseph's Physicians and the Government regarding HIPAA and OSHA. Abide by the policies and procedures set forth in the St. Joseph's Physicians employee handbook. Perform duties and assist providers as part of the practice care team. Take part in daily team huddles and/or other periodic team meetings to facilitate communications and enhance positive patient experiences and quality delivery of care. Participate in quality improvement initiatives as part of the practice care team. Insure job functions align with office policies and procedures and patient-centered medical home standards. Perform other duties and responsibilities as required or requested. Will be cross trained on the front desk. Knowledge, Skills and Abilities
Knowledge of practice management computer systems (maybe name system i.e. EPIC) Demonstrated ability to work independently and as a team Knowledge of general office machines and telephone system Familiarity with identification of medical documents Ability to work well under pressure and within tight deadlines Ability to multitask and adapt to shifting priorities Maintain high degree of discretion when dealing with confidential information Detail oriented Education and Experience
High School diploma or equivalent. Experience in an office environment and/or health care setting helpful. Physical Demands
Sedentary work- majority of time sitting Repetitive motion of hands, fingers, and wrists Work Environment and Hazards
Category II
Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur. Additional Job Description Pay Range: $19.50-$27.85 dependent on experience and location Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.