Concentrix
Customer Service Representative-Remote (Bilingual: Spanish and English)
Concentrix, Washington, District of Columbia, us, 20022
Customer Service Representative-Remote (Bilingual: Spanish and English)
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Customer Service Representative-Remote (Bilingual: Spanish and English)
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Concentrix . Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description: The Customer Service Representative-Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply. About Concentrix: Join a forward-thinking global organization with a people-first, inclusive culture. Concentrix has earned awards such as “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” annually. Our diverse team from over 70 countries works together to improve customer experiences through innovation and support each other's success. Career Growth: This is a remote opportunity with training and development programs designed to support your career and personal growth. About 80% of our managers and leaders have been promoted from within. Responsibilities: Provide inbound customer support using a call flow guide in the customer’s preferred language Help customers resolve basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services Deliver expert customer experiences with a smile Qualifications: Fluent in both Spanish and English (reading, writing, speaking) 1+ year of customer service experience Open availability High school diploma or GED Quiet, distraction-free home environment Proficiency in multi-tasking, computer skills, and PC knowledge Reliable desktop/laptop and high-speed internet (no wireless/hotspots or satellite) Smartphone Residency in the United States with a valid U.S. address Benefits: Salary: $15-$18/hr (varies based on location, skills, experience) Medical, dental, vision insurance 401(k), paid time off, holidays, paid training DailyPay option for early access to pay Performance incentives and referral bonuses Inclusive company culture with employee resource groups Wellness programs, mentorship, and diversity initiatives If you’re ready to reimagine your career, apply today and join over 440,000 global game-changers at Concentrix! Location:
USA, OH, Work-at-Home Language Requirements:
Bilingual in Spanish and English Employment Type:
Full-time Seniority Level:
Entry level Industries:
IT Services and IT Consulting This job is active and accepting applications.
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Join to apply for the
Customer Service Representative-Remote (Bilingual: Spanish and English)
role at
Concentrix . Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description: The Customer Service Representative-Remote (Bilingual: Spanish and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply. About Concentrix: Join a forward-thinking global organization with a people-first, inclusive culture. Concentrix has earned awards such as “World’s Best Workplaces,” “Happiest Employees,” and “Best Companies for Career Growth” annually. Our diverse team from over 70 countries works together to improve customer experiences through innovation and support each other's success. Career Growth: This is a remote opportunity with training and development programs designed to support your career and personal growth. About 80% of our managers and leaders have been promoted from within. Responsibilities: Provide inbound customer support using a call flow guide in the customer’s preferred language Help customers resolve basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services Deliver expert customer experiences with a smile Qualifications: Fluent in both Spanish and English (reading, writing, speaking) 1+ year of customer service experience Open availability High school diploma or GED Quiet, distraction-free home environment Proficiency in multi-tasking, computer skills, and PC knowledge Reliable desktop/laptop and high-speed internet (no wireless/hotspots or satellite) Smartphone Residency in the United States with a valid U.S. address Benefits: Salary: $15-$18/hr (varies based on location, skills, experience) Medical, dental, vision insurance 401(k), paid time off, holidays, paid training DailyPay option for early access to pay Performance incentives and referral bonuses Inclusive company culture with employee resource groups Wellness programs, mentorship, and diversity initiatives If you’re ready to reimagine your career, apply today and join over 440,000 global game-changers at Concentrix! Location:
USA, OH, Work-at-Home Language Requirements:
Bilingual in Spanish and English Employment Type:
Full-time Seniority Level:
Entry level Industries:
IT Services and IT Consulting This job is active and accepting applications.
#J-18808-Ljbffr