Kohl's
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Assistant Store Manager
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Kohl's 5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About The Role
As an Operations Manager or Merchandising Manager, you will oversee store operations and/or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service, and merchandising processes focused on consistent execution and efficiency. You will be responsible for the overall results and success of all key performance measures, with a primary goal of driving sales and profitability. What Youll Do Ensure sound operational processes, including receiving and processing product, stockroom management, and omni-channel fulfillment. Drive accuracy through completion of all required business directives such as merchandise disposition practices. Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment based on sell-through and seasonal changes. Lead efforts at the point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience. Ensure store merchandising standards follow visual merchandising direction, including product presentation, layout, and adjacencies; make decisions and adaptations based on store needs. Manage remerchandising and replenishment to maintain product levels based on sell-through and seasonal changes. Direct, teach, and train associates to accurately execute all company merchandising standards in a timely manner. Lead execution of pricing activities, ensuring accuracy and efficiency in price changes, signage, and ticketing. Support loss prevention by educating associates, monitoring store activity, maintaining product protection standards, and partnering with Loss Prevention. Manage training processes for new hires on best practices, inventory procedures, productivity, merchandising standards, and company tools.
All Manager Roles At Kohls Are Responsible For
Managing with integrity, honesty, and fostering teamwork in an inclusive culture. Using good judgment and discernment in decision-making, involving partners as needed. Modeling and enforcing company policies and providing guidance to associates. Demonstrating and coaching a customer service mindset, including techniques and issue resolution. Maintaining operational standards, shortage mitigation, and merchandising presentation. Adjusting resources to support customer needs and workload demands. Assessing KPIs to make informed business decisions. Managing talent through hiring, training, developing, and supervising. Handling multiple tasks within established timeframes. Reinforcing company policies, standards, and safety policies. Performing other responsibilities as assigned.
Required Skills
Must be 18 years or older. Experience supervising teams or associates, including coaching and performance management. Excellent verbal/written communication and interpersonal skills. Strong decision-making and problem-solving skills. People management skills and ability to develop talent. Flexible availability, including days, nights, weekends, and holidays.
Preferred Qualifications
Experience in retail, preferably in a managerial role. College degree or equivalent education and 2 years of retail or related industry experience.
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Assistant Store Manager
role at
Kohl's 5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About The Role
As an Operations Manager or Merchandising Manager, you will oversee store operations and/or merchandising, delivering excellent customer service. You will teach, coach, and develop associates to execute operational, service, and merchandising processes focused on consistent execution and efficiency. You will be responsible for the overall results and success of all key performance measures, with a primary goal of driving sales and profitability. What Youll Do Ensure sound operational processes, including receiving and processing product, stockroom management, and omni-channel fulfillment. Drive accuracy through completion of all required business directives such as merchandise disposition practices. Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment based on sell-through and seasonal changes. Lead efforts at the point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience. Ensure store merchandising standards follow visual merchandising direction, including product presentation, layout, and adjacencies; make decisions and adaptations based on store needs. Manage remerchandising and replenishment to maintain product levels based on sell-through and seasonal changes. Direct, teach, and train associates to accurately execute all company merchandising standards in a timely manner. Lead execution of pricing activities, ensuring accuracy and efficiency in price changes, signage, and ticketing. Support loss prevention by educating associates, monitoring store activity, maintaining product protection standards, and partnering with Loss Prevention. Manage training processes for new hires on best practices, inventory procedures, productivity, merchandising standards, and company tools.
All Manager Roles At Kohls Are Responsible For
Managing with integrity, honesty, and fostering teamwork in an inclusive culture. Using good judgment and discernment in decision-making, involving partners as needed. Modeling and enforcing company policies and providing guidance to associates. Demonstrating and coaching a customer service mindset, including techniques and issue resolution. Maintaining operational standards, shortage mitigation, and merchandising presentation. Adjusting resources to support customer needs and workload demands. Assessing KPIs to make informed business decisions. Managing talent through hiring, training, developing, and supervising. Handling multiple tasks within established timeframes. Reinforcing company policies, standards, and safety policies. Performing other responsibilities as assigned.
Required Skills
Must be 18 years or older. Experience supervising teams or associates, including coaching and performance management. Excellent verbal/written communication and interpersonal skills. Strong decision-making and problem-solving skills. People management skills and ability to develop talent. Flexible availability, including days, nights, weekends, and holidays.
Preferred Qualifications
Experience in retail, preferably in a managerial role. College degree or equivalent education and 2 years of retail or related industry experience.
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