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Servpro

Restoration Supervisor

Servpro, Amarillo, Texas, United States, 79101

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Join the Nation's Leading Damage Restoration as a Supervisor

SERVPRO of Amarillo offers: Competitive compensation + bonuses + overtime Health benefits Career advancement opportunities Professional certifications paid for by the company And more! As the front-line representative of the SERVPRO brand, the Restoration Supervisor demonstrates the company's Here to Help commitment to customers and clients by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. Key Responsibilities: Coordinate and perform production processes as scheduled and ensure quality control Manage the customer and client experience, and overall customer satisfaction tracked with online reviews Communicate clear expectations to restoration technicians and supervise their activities Document a detailed and accurate job file to support the services provided Manage labor and consumable item usage on assigned projects Communicate with restoration project manager and office staff on project progress and issues Provide the initial scope for each project Additional Responsibilities: Communicate and follow all OSHA guidelines for job safety Manage assets by protecting and using equipment and materials properly Coach and train restoration technicians Position Requirements: Valid driver's license High school diploma/GED (preferred) At least 2 years of experience in cleaning, restoration, or construction At least 1 year of experience in managing technicians IICRC certification is a plus Must be part of the on-call rotation Must be able to travel to storms for up to two (2) weeks at a time Skills/Physical Demands/Competencies: Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics) Ability to repetitively push/pull/lift/carry objects Ability to work with/around cleaning agents Ability to complete a background check subject to applicable law Compensation: $45,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.