Robert Half
Vice President of IT Operations
Retail Technology Leadership Location: San Francisco Bay Area (Hybrid
3 days onsite) Compensation: Up to $270K base + bonus, equity, and profit sharing
We are seeking a strategic and hands-on technology leader to join our team as VP of IT Operations. This role will drive the strategy, delivery, and continuous improvement of core IT functions, including Infrastructure, Network, Service Desk, and Store Technology. You will ensure scalable, secure, and resilient technology services that power retail operations and support business growth. Key Responsibilities Define and execute a 35-year IT Operations roadmap aligned with enterprise transformation goals. Oversee store systems (including Point-of-Sale), hosting infrastructure, and corporate application operations. Lead cloud modernization, automation, Site Reliability Engineering (SRE) adoption, and ITIL-aligned service management practices. Ensure 247 uptime and performance, especially during peak retail periods.
What Were Looking For A strategic thinker who can set long-term vision while remaining hands-on in execution. 15+ years in senior IT leadership (Director level) or at least 5+ years as VP of IT Operations within a retail organization that operates regionally or nationally, with expertise in POS systems, store technology, and enterprise infrastructure Expertise in cloud platforms, automation, and ITIL frameworks. Proven ability to manage budgets, vendors, and deliver measurable business outcomes.
Retail Technology Leadership Location: San Francisco Bay Area (Hybrid
3 days onsite) Compensation: Up to $270K base + bonus, equity, and profit sharing
We are seeking a strategic and hands-on technology leader to join our team as VP of IT Operations. This role will drive the strategy, delivery, and continuous improvement of core IT functions, including Infrastructure, Network, Service Desk, and Store Technology. You will ensure scalable, secure, and resilient technology services that power retail operations and support business growth. Key Responsibilities Define and execute a 35-year IT Operations roadmap aligned with enterprise transformation goals. Oversee store systems (including Point-of-Sale), hosting infrastructure, and corporate application operations. Lead cloud modernization, automation, Site Reliability Engineering (SRE) adoption, and ITIL-aligned service management practices. Ensure 247 uptime and performance, especially during peak retail periods.
What Were Looking For A strategic thinker who can set long-term vision while remaining hands-on in execution. 15+ years in senior IT leadership (Director level) or at least 5+ years as VP of IT Operations within a retail organization that operates regionally or nationally, with expertise in POS systems, store technology, and enterprise infrastructure Expertise in cloud platforms, automation, and ITIL frameworks. Proven ability to manage budgets, vendors, and deliver measurable business outcomes.