Addison Group
Senior Technical Support Engineer (Boston)
Addison Group, Boston, Massachusetts, United States, 02298
Location:
Boston, MA (Onsite
45 days/week) Compensation:
$40-52/HR Type:
Contract-to-Hire Start Date:
ASAP (likely November) Sponsorship:
Not authorized Benefits:
Eligible for medical, dental, vision, and 401(k)
Were working with a well-established streaming and media technology company to hire a seasoned Executive Support Engineer. This is a high-visibility role supporting senior leadership, with a strong focus on A/V systems, cross-platform device support, and calm, confident problem-solving.
This is a backfill for a top-performing engineer whos being promoted. The ideal candidate is experienced, steady under pressure, and thrives in fast-paced, executive-facing environments.
Key Responsibilities: Provide high-level executive support to senior leadership Manage A/V systems, including Zoom and Cisco conference room equipment Support both MacOS and Windows 10 environments Administer Office 365, Active Directory, InTune, Azure AD, and JAMF Troubleshoot and resolve urgent technical issues with professionalism and discretion Must-Have Experience: 820 years in IT support, with a strong focus on executive support Advanced A/V knowledge, including signal routing Strong proficiency in both Mac and Windows platforms Experience with enterprise tools: Office 365, Active Directory, InTune, Azure AD, JAMF Calm, confident demeanor with excellent communication skills Nice to Have: Networking experience Experience supporting high-profile executives
Boston, MA (Onsite
45 days/week) Compensation:
$40-52/HR Type:
Contract-to-Hire Start Date:
ASAP (likely November) Sponsorship:
Not authorized Benefits:
Eligible for medical, dental, vision, and 401(k)
Were working with a well-established streaming and media technology company to hire a seasoned Executive Support Engineer. This is a high-visibility role supporting senior leadership, with a strong focus on A/V systems, cross-platform device support, and calm, confident problem-solving.
This is a backfill for a top-performing engineer whos being promoted. The ideal candidate is experienced, steady under pressure, and thrives in fast-paced, executive-facing environments.
Key Responsibilities: Provide high-level executive support to senior leadership Manage A/V systems, including Zoom and Cisco conference room equipment Support both MacOS and Windows 10 environments Administer Office 365, Active Directory, InTune, Azure AD, and JAMF Troubleshoot and resolve urgent technical issues with professionalism and discretion Must-Have Experience: 820 years in IT support, with a strong focus on executive support Advanced A/V knowledge, including signal routing Strong proficiency in both Mac and Windows platforms Experience with enterprise tools: Office 365, Active Directory, InTune, Azure AD, JAMF Calm, confident demeanor with excellent communication skills Nice to Have: Networking experience Experience supporting high-profile executives