San Francisco SPCA
Shelter Medicine Clinical Assistant
San Francisco SPCA, San Francisco, California, United States, 94199
Here for animals since 1868, the San Francisco SPCA is a cherished San Francisco institution known for compassion, excellence, and innovation in animal welfare and veterinary medicine. The SF SPCA saves the lives of homeless dogs and cats through its shelter medicine and adoption programs. The organization offers opportunities to join a team committed to veterinary excellence, animal welfare, and a balanced and rewarding work environment.
Position Overview The Shelter Medicine Clinical Assistant works alongside doctors and nurses to ensure accurate medical records and efficient data management for shelter patients.
Core Responsibilities Medical Records Management Review and create patient medical records from source and partner shelters, including intake, surgical, and digital files Prepare intake and surgical paperwork to ensure appropriate vaccines, dewormers, flea preventatives, and procedures per Shelter Medicine Preventative Care Protocols Create, enter and maintain all patient data, exams, vaccines, treatments, follow-up care, and surgical records in the medical record system Schedule post-operative medications, treatments, rechecks, and assist with daily surgery scheduling Scribe and document exam notes for doctors and nurses as needed Invoice partner shelters for surgeries performed by the Shelter Medicine Department Facilitate interdepartmental communication and scheduling for post-adoption surgical revision procedures
Prescription Management Write, fill, and dispense prescriptions for adopters in compliance with veterinary guidelines Communicate prescription instructions and clarifications to adopters as needed Maintain accurate prescription records and drug logs Ensure compliance with all laws regarding controlled substances and record keeping
Clinical Skills Read and interpret medical records and veterinary terminology Demonstrate proficiency in medical math Perform basic physical exams and identify normal and abnormal parameters in canine and feline patients Accurately document treatments, exams, test results, and procedures in computerized medical records
Client Communication Coordinate communication between departments and other stakeholders
Requirements Physical Requirements and Work Environment Work is performed in a shelter/animal hospital setting Regular sitting at a computer workstation multiple hours per day Exposure to disinfectant solutions Periodically moves about the campus to coordinate work Consistently exposed to animals and animal allergens under conditions with limited alternatives available
Education and Experience (Required) Minimum of one year experience working in a veterinary clinic Minimum of one year working in an administrative role
Knowledge, Skills, and Abilities Knowledge of commonly used veterinary terminology and abbreviations is required Comfortable with calculations that involve arithmetic, algebra and percentages Exceptional interpersonal and communication skills, with the ability to navigate stakeholder interactions with diplomacy and professionalism Proficiency in taking detailed and accurate medical notes Strong organizational skills and attention to detail Ability to multitask and manage time effectively in a fast-paced environment Computer proficiency, including shelter and practice management software applications and Microsoft Office Compassionate and empathetic approach to animal care and client interactions Commitment to the mission and values of the San Francisco SPCA
Salary & Benefits Salary: $26.00 - $29.00 per hour (based on experience).
Benefits include:
Paid Time Off and Holiday pay Medical, Dental & Vision insurance Life Insurance Long-term Disability Insurance 401k Retirement Plan and contribution matching Student debt relief program Pre-tax Commuter Benefits Discounts on retail and pet supplies Discounts on veterinary care at our SF SPCA Mission Campus Veterinary Hospital and Spay/Neuter Clinic
The SF SPCA is an Equal Opportunity Employer. This job ad reflects the assignment of essential functions and does not prescribe or restrict the tasks that may be assigned. The San Francisco SPCA is an at-will employer and may conduct pre-employment background checks and drug screening, depending on the role.
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Position Overview The Shelter Medicine Clinical Assistant works alongside doctors and nurses to ensure accurate medical records and efficient data management for shelter patients.
Core Responsibilities Medical Records Management Review and create patient medical records from source and partner shelters, including intake, surgical, and digital files Prepare intake and surgical paperwork to ensure appropriate vaccines, dewormers, flea preventatives, and procedures per Shelter Medicine Preventative Care Protocols Create, enter and maintain all patient data, exams, vaccines, treatments, follow-up care, and surgical records in the medical record system Schedule post-operative medications, treatments, rechecks, and assist with daily surgery scheduling Scribe and document exam notes for doctors and nurses as needed Invoice partner shelters for surgeries performed by the Shelter Medicine Department Facilitate interdepartmental communication and scheduling for post-adoption surgical revision procedures
Prescription Management Write, fill, and dispense prescriptions for adopters in compliance with veterinary guidelines Communicate prescription instructions and clarifications to adopters as needed Maintain accurate prescription records and drug logs Ensure compliance with all laws regarding controlled substances and record keeping
Clinical Skills Read and interpret medical records and veterinary terminology Demonstrate proficiency in medical math Perform basic physical exams and identify normal and abnormal parameters in canine and feline patients Accurately document treatments, exams, test results, and procedures in computerized medical records
Client Communication Coordinate communication between departments and other stakeholders
Requirements Physical Requirements and Work Environment Work is performed in a shelter/animal hospital setting Regular sitting at a computer workstation multiple hours per day Exposure to disinfectant solutions Periodically moves about the campus to coordinate work Consistently exposed to animals and animal allergens under conditions with limited alternatives available
Education and Experience (Required) Minimum of one year experience working in a veterinary clinic Minimum of one year working in an administrative role
Knowledge, Skills, and Abilities Knowledge of commonly used veterinary terminology and abbreviations is required Comfortable with calculations that involve arithmetic, algebra and percentages Exceptional interpersonal and communication skills, with the ability to navigate stakeholder interactions with diplomacy and professionalism Proficiency in taking detailed and accurate medical notes Strong organizational skills and attention to detail Ability to multitask and manage time effectively in a fast-paced environment Computer proficiency, including shelter and practice management software applications and Microsoft Office Compassionate and empathetic approach to animal care and client interactions Commitment to the mission and values of the San Francisco SPCA
Salary & Benefits Salary: $26.00 - $29.00 per hour (based on experience).
Benefits include:
Paid Time Off and Holiday pay Medical, Dental & Vision insurance Life Insurance Long-term Disability Insurance 401k Retirement Plan and contribution matching Student debt relief program Pre-tax Commuter Benefits Discounts on retail and pet supplies Discounts on veterinary care at our SF SPCA Mission Campus Veterinary Hospital and Spay/Neuter Clinic
The SF SPCA is an Equal Opportunity Employer. This job ad reflects the assignment of essential functions and does not prescribe or restrict the tasks that may be assigned. The San Francisco SPCA is an at-will employer and may conduct pre-employment background checks and drug screening, depending on the role.
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