Y-Axis
General Manager – Sun Tan City (Carolina STC Investors)
Location: North Carolina, United States – Full Time
Remote: Yes • Telecommute: Yes • Sponsor Visa: No
Key Dates Start Date: Immediate
Expiry Date: 07 Jan, 26
Posted On: 09 Oct, 25
Experience Required 2 years or above in management, sales, or related fields.
Skills
Management
Sales
Client Service
Problem‑Solving
Organizational Skills
Planning Skills
Leadership
Coaching
Team Building
Delegation
Operational Practices
Performance Assessment
Staffing
Financial Reporting
Client Satisfaction
Cleaning
Benefits
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Employment growth opportunities & On‑the‑Job Training
Flexible scheduling & convenient locations close to home
Competitive wages based on experience and abilities
Competitive bonus plan
Options for Medical, Dental, Vision, HSA (for Full Time Team Members)
Ability to earn paid time off (for Full Time Team Members)
Employee discount on products & services
Anniversary gifts for years of service
Fun contests and incentives for performance
Exclusive discounts at outside retailers
Company Overview Sun Tan City is one of the largest family‑owned tanning salon chains in the country with approximately 250 salons in 20 states. Our Carolina STC Franchisee operates 6 Triangle area locations. We provide products, services, and knowledge‑based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are. Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.
Job Summary This position contributes to Sun Tan City’s success by leading a team to create and maintain the Sun Tan City Experience for our clients. The Salon Director is required to regularly exercise discretion in managing the overall operation of the salon. The majority of your time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring client satisfaction and quality of client experience, monitoring and motivating staff to achieve performance goals, handling minor maintenance issues, ensuring the cleanliness of your salon, and managing safety and security within the salon.
Tasks & Responsibilities
Developing and coaching employees to provide amazing client experiences.
Following up swiftly on client concerns and issues.
Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
Displays a client‑comes‑first attitude by holding team members accountable for quality client service.
Drives company metrics by developing action plans.
Directly motivates and instructs the salon team by implementing company programs.
Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City.
Plans, identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations.
Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon.
Manages salon staffing levels to ensure employee development and maintain salon operational requirements.
Adherence to applicable wage and hour laws for non‑exempt team members and minors.
Uses all operational tools to plan for and achieve operational excellence in the salon (labor guidelines, reports, cash management and inventory management).
Utilizes financial reports to identify and address trends and issues in salon performance.
Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance.
Manage ongoing sales.
Schedule The Salon Director is required to work a 5‑day workweek of 40 hours per week (minimum). A varying number of mid‑ and/or closing shifts each week may be required based on business trends and staffing needs.
Qualifications
College education preferred, but not required.
Management and/or sales experience required.
Basic computer skills (Word, Excel, Outlook).
Ability to manage effectively in a fast‑paced environment, managing multiple situations simultaneously.
Strong knowledge of client service techniques and operational practices.
Strong problem‑solving and organizational/planning skills.
Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
Team‑building skills.
Ability to prioritize and delegate.
Physical Requirements
Stand and walk for long periods.
Bend at waist to clean tanning equipment.
Lift or assist in lifting items and heavy boxes.
Bend down to pick up trash, towels, etc. from floors.
Perform salon cleaning functions (dusting, sweeping, mopping, scrubbing).
Additional Responsibilities The General Manager is responsible for leading a team to create and maintain the Sun Tan City Experience for clients, including supervising staff, ensuring client satisfaction, and managing salon operations.
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Remote: Yes • Telecommute: Yes • Sponsor Visa: No
Key Dates Start Date: Immediate
Expiry Date: 07 Jan, 26
Posted On: 09 Oct, 25
Experience Required 2 years or above in management, sales, or related fields.
Skills
Management
Sales
Client Service
Problem‑Solving
Organizational Skills
Planning Skills
Leadership
Coaching
Team Building
Delegation
Operational Practices
Performance Assessment
Staffing
Financial Reporting
Client Satisfaction
Cleaning
Benefits
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Employment growth opportunities & On‑the‑Job Training
Flexible scheduling & convenient locations close to home
Competitive wages based on experience and abilities
Competitive bonus plan
Options for Medical, Dental, Vision, HSA (for Full Time Team Members)
Ability to earn paid time off (for Full Time Team Members)
Employee discount on products & services
Anniversary gifts for years of service
Fun contests and incentives for performance
Exclusive discounts at outside retailers
Company Overview Sun Tan City is one of the largest family‑owned tanning salon chains in the country with approximately 250 salons in 20 states. Our Carolina STC Franchisee operates 6 Triangle area locations. We provide products, services, and knowledge‑based recommendations through trusted friendly client relationships that help our clients look good, feel good, and build confidence in themselves and who they are. Glow Brands are filled with enthusiastic, fun employees who are passionate about our brands. You’ll love working in a positive environment where coworkers become friends. You’ll learn valuable skills you can use throughout your career, with opportunities for advancement and leadership. We provide excellent benefits for all Full Time & Part Time Employees.
Job Summary This position contributes to Sun Tan City’s success by leading a team to create and maintain the Sun Tan City Experience for our clients. The Salon Director is required to regularly exercise discretion in managing the overall operation of the salon. The majority of your time is spent supervising and directing the workforce, making staffing decisions (i.e., hiring, training, evaluating, disciplining, discharging, staffing and scheduling), ensuring client satisfaction and quality of client experience, monitoring and motivating staff to achieve performance goals, handling minor maintenance issues, ensuring the cleanliness of your salon, and managing safety and security within the salon.
Tasks & Responsibilities
Developing and coaching employees to provide amazing client experiences.
Following up swiftly on client concerns and issues.
Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
Displays a client‑comes‑first attitude by holding team members accountable for quality client service.
Drives company metrics by developing action plans.
Directly motivates and instructs the salon team by implementing company programs.
Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City.
Plans, identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations.
Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon.
Manages salon staffing levels to ensure employee development and maintain salon operational requirements.
Adherence to applicable wage and hour laws for non‑exempt team members and minors.
Uses all operational tools to plan for and achieve operational excellence in the salon (labor guidelines, reports, cash management and inventory management).
Utilizes financial reports to identify and address trends and issues in salon performance.
Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance.
Manage ongoing sales.
Schedule The Salon Director is required to work a 5‑day workweek of 40 hours per week (minimum). A varying number of mid‑ and/or closing shifts each week may be required based on business trends and staffing needs.
Qualifications
College education preferred, but not required.
Management and/or sales experience required.
Basic computer skills (Word, Excel, Outlook).
Ability to manage effectively in a fast‑paced environment, managing multiple situations simultaneously.
Strong knowledge of client service techniques and operational practices.
Strong problem‑solving and organizational/planning skills.
Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
Team‑building skills.
Ability to prioritize and delegate.
Physical Requirements
Stand and walk for long periods.
Bend at waist to clean tanning equipment.
Lift or assist in lifting items and heavy boxes.
Bend down to pick up trash, towels, etc. from floors.
Perform salon cleaning functions (dusting, sweeping, mopping, scrubbing).
Additional Responsibilities The General Manager is responsible for leading a team to create and maintain the Sun Tan City Experience for clients, including supervising staff, ensuring client satisfaction, and managing salon operations.
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