FAIRMONT
Job Description
Accountable for the Group Sales effort by prospecting and contracting business within defined territory
Strategically sells hotel rooms, conference space, including related services, and food and beverage needs to individuals, groups and companies.
Evaluate every group event business opportunity to maximize revenue and profitability while achieving customer expectations.
Travel into markets as required for Sales Calls, Tradeshows, Events and Conferences
Collect market and competitive intelligence to maximize group sales opportunities
Building and maintain relationships with new and existing clients, providing exceptional service and identifying potential opportunities for growth.
Build relationships with all relevant stakeholders, namely Accor Global Sales Office(s), the Los Angeles and Long Beach Tourism & Convention boards, attractions and offsite Venues
Partner with regional and national sister hotels to optimize Accor exposure and build incremental business
Develop a monthly sales strategy and action plan
Achieve/exceed monthly, quarterly, and annual budgeted sales goals by performing direct sales solicitation while developing new accounts and maintaining existing accounts; managing account details and preparing reports; responding to all telephone and in-person inquiries.
Maintain positive customer relationships and ensure timely responses to all inquiries for space or service needs.
Budget for, plan and organize site inspections, FAMS, sales trips and industry trade shows
Utilize OperaCloud Sales System to track, solicit, book and follow up on accounts
Quoting and negotiate rates within established parameters
Coordinate and follow up with convention services, catering and/or other hotel departments to ensure delivery of hotel's promised services
Other duties as assigned
Qualifications
Minimum of three years of sales experience
Bachelor’s degree preferred
Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls
Excellent verbal and written communication skills and strong attention to detail
Excellent time management skills
Keep abreast of industry trends and share information with all staff
Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously
Superior problem-solving/strategizing skills
Excellent overall computer skills including Microsoft applications, with advanced knowledge of Excel and PowerPoint, and OperaCloud/ Sales & Catering systems.
Proactive mindset to anticipate and support changes in our business
Conformity to the highest standards of personal integrity and ethical behavior
Exceptional customer service abilities
Additional Information
Salary Range: USD $75,000 - $90,000, plus incentive
Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
#J-18808-Ljbffr
Accountable for the Group Sales effort by prospecting and contracting business within defined territory
Strategically sells hotel rooms, conference space, including related services, and food and beverage needs to individuals, groups and companies.
Evaluate every group event business opportunity to maximize revenue and profitability while achieving customer expectations.
Travel into markets as required for Sales Calls, Tradeshows, Events and Conferences
Collect market and competitive intelligence to maximize group sales opportunities
Building and maintain relationships with new and existing clients, providing exceptional service and identifying potential opportunities for growth.
Build relationships with all relevant stakeholders, namely Accor Global Sales Office(s), the Los Angeles and Long Beach Tourism & Convention boards, attractions and offsite Venues
Partner with regional and national sister hotels to optimize Accor exposure and build incremental business
Develop a monthly sales strategy and action plan
Achieve/exceed monthly, quarterly, and annual budgeted sales goals by performing direct sales solicitation while developing new accounts and maintaining existing accounts; managing account details and preparing reports; responding to all telephone and in-person inquiries.
Maintain positive customer relationships and ensure timely responses to all inquiries for space or service needs.
Budget for, plan and organize site inspections, FAMS, sales trips and industry trade shows
Utilize OperaCloud Sales System to track, solicit, book and follow up on accounts
Quoting and negotiate rates within established parameters
Coordinate and follow up with convention services, catering and/or other hotel departments to ensure delivery of hotel's promised services
Other duties as assigned
Qualifications
Minimum of three years of sales experience
Bachelor’s degree preferred
Proven ability to build relationships and find new business: prospecting, networking, site inspections and sales calls
Excellent verbal and written communication skills and strong attention to detail
Excellent time management skills
Keep abreast of industry trends and share information with all staff
Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously
Superior problem-solving/strategizing skills
Excellent overall computer skills including Microsoft applications, with advanced knowledge of Excel and PowerPoint, and OperaCloud/ Sales & Catering systems.
Proactive mindset to anticipate and support changes in our business
Conformity to the highest standards of personal integrity and ethical behavior
Exceptional customer service abilities
Additional Information
Salary Range: USD $75,000 - $90,000, plus incentive
Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
#J-18808-Ljbffr