Johns Hopkins Medicine
ADMINISTRATIVE SERVICE REP (660836)
Johns Hopkins Medicine, Washington, District of Columbia, us, 20022
You were meant for Hopkins. Sibley Memorial Hospital
is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.
What Awaits You?
Career growth and development
Diverse and collaborative working environment
Paid Time Off
Affordable and comprehensive benefits package
Administrative Service Rep The Administrative Service Rep serves as a customer service ambassador to all Sibley customers (staff, MD, patients and families) through demonstration of excellent customer service skills as outlined in Sibley’s Circle of Excellence. Supports the daily operations and activity flow of the patient care area by performing administrative functions and acting as a central source of information for staff, physicians, patients, families and other departments. Consistently demonstrates strong organizational, communication and time management skills that help to facilitate a smooth functioning of the unit.
Shift FT/Nights
36 hours
Weekends Required
Education
High School graduate or equivalent of education and experience.
Intermediate typing/computer skills
Current CPR Training
Essential Duties & Responsibilities Customer Service
Excellence Everyday Manners.
Directs patient/family and physicians concerns to the appropriate person.
Answers department phones in a timely manner, using Sibley’s Circle of Excellence behavior (identifying self, smile behind voice, etc.) and clearly relays messages.
Unit Operations
Serves as the unit point-of-contact for staff, physicians, students, patients, and visitors.
Keeps all members of the healthcare team informed of any changes in patient schedules or unit activity.
Calls the appropriate emergency response teams such as Code Blue,
Willingly floats and accepts assignments related to patient care
Benefit Package
Full medical, dental, and vision plans,
Retirement plans,
Paid time off (PTO),
Tuition reimbursement for you and your dependents,
Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
And more! Visit https://jhhs.mybenefitsjhhs.com/
Hear from our hospital president https://www.youtube.com/watch?v=qj5KuB34gU8
Important Notices Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.
Salary Range Minimum 17.76/hour - Maximum 28.48/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
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is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.
What Awaits You?
Career growth and development
Diverse and collaborative working environment
Paid Time Off
Affordable and comprehensive benefits package
Administrative Service Rep The Administrative Service Rep serves as a customer service ambassador to all Sibley customers (staff, MD, patients and families) through demonstration of excellent customer service skills as outlined in Sibley’s Circle of Excellence. Supports the daily operations and activity flow of the patient care area by performing administrative functions and acting as a central source of information for staff, physicians, patients, families and other departments. Consistently demonstrates strong organizational, communication and time management skills that help to facilitate a smooth functioning of the unit.
Shift FT/Nights
36 hours
Weekends Required
Education
High School graduate or equivalent of education and experience.
Intermediate typing/computer skills
Current CPR Training
Essential Duties & Responsibilities Customer Service
Excellence Everyday Manners.
Directs patient/family and physicians concerns to the appropriate person.
Answers department phones in a timely manner, using Sibley’s Circle of Excellence behavior (identifying self, smile behind voice, etc.) and clearly relays messages.
Unit Operations
Serves as the unit point-of-contact for staff, physicians, students, patients, and visitors.
Keeps all members of the healthcare team informed of any changes in patient schedules or unit activity.
Calls the appropriate emergency response teams such as Code Blue,
Willingly floats and accepts assignments related to patient care
Benefit Package
Full medical, dental, and vision plans,
Retirement plans,
Paid time off (PTO),
Tuition reimbursement for you and your dependents,
Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins
Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
And more! Visit https://jhhs.mybenefitsjhhs.com/
Hear from our hospital president https://www.youtube.com/watch?v=qj5KuB34gU8
Important Notices Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.
Salary Range Minimum 17.76/hour - Maximum 28.48/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
#J-18808-Ljbffr