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BrightSpring Health Services

RVP, Operations - Hospice

BrightSpring Health Services, Chicago, Illinois, United States, 60290

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Job Details

Job Locations: US-AL-SPRINGVILLE | US-IL-CHICAGO | US-IA-DES MOINES | US-TX-SAN ANTONIO | US-IN-INDIANAPOLIS

ID: 2025-180587

Line of Business: BrightSpring Health Services

Position Type: Full-Time

Our Company BrightSpring Health Services

Overview The Regional Vice President of Operations oversees and manages the day-to-day operations of an assigned geography of branches for Hospice in TX, IN, IA, & WI. The RVP is responsible for a combined census of greater than 800. Responsible for ensuring efficient and effective processes are in place to meet financial and operational objectives and drive operational excellence. This includes managing budgets, analyzing data to identify areas for improvement, implementing strategies to optimize operations, and leading a team of executive Directors, Administrators and staff to achieve operational goals. The RVP of Operations works closely with senior leadership and the DVP and AVP to align operational activities with overall business strategies and objectives.

Responsibilities

Works with Divisional and Senior Vice President of Operations and Finance Team to plan, and execute the company's budgeted revenue goals

Collaborates with other business functions such as Sales, Clinical Operations, HR and Finance to ensure business and financial goals are achieved

Works closely with clinical leadership to ensure appropriate quality standards are met for the identified branches; responsible for care delivery and achievement of quality goals.

Monitors changing business needs and implements actions to resolve and address those identified needs

Identifies operations that are not performing to standard and develops and implements plans of corrective action

Ensures that employees in the area understand and adhere to compliance, regulatory and Company processes, procedures, and regulations; responsible for meeting all compliance standards and regulations and adherence of BrightSpring processes and procedures.

Develops positive and trusting relationships with local leaders and communities we serve

Consults with the DVP or SVP of Operations in budget/financial goals for the operating area

Consults with the DVP or SVP of Operations in determining operational risk factors and contribute to the creation of relevant mitigation plans. Determines operational risk factors and develops relevant mitigation plans for DVP/SVP approval.

Develops the annual budget for the Hospice Region for the respective area of responsibility.

Holds leaders (operations) and teams accountable for the achievement of monthly, quarterly and annual budgets and business / clinical quality goals

Provides leadership, mentoring, coaching and development to direct reports

Responsible for reporting on plans and achievement of business, admission and clinical / quality goals to DVP or SVP of Operations.

Responsible for recruiting, interviewing, hiring and training of direct reports

Monitors turnover in the area of responsibility. Ensures proper hiring, training and development of newly hired staff. Works closely with support departments to achieve retention goals

Monitor metrics proactively to effect change in a positive direction before month end

Collaborate with business partners (AVP of Business Development) and use appropriate resources to accurately forecast monthly admissions/growth

Assigned territory and area of operation can change based on business need

Qualifications

Degree in health administration or related field

A minimum of 8 years experience with multi-site management experience in a hospice, home health, or related health program

Must have hospice experience in a leadership role

Licensed as a Registered Nurse or other clinical license preferred but not required.

Knowledge of regulations and reimbursements in home health care

Financial operations knowledge

Results oriented ability

About our Line of Business BrightSpring Health Services provides complementary home- and community-based pharmacy and provider health solutions for complex populations in need of specialized and/or chronic care. Through the Company's service lines, including pharmacy, home health care and primary care, and rehabilitation and behavioral health, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 450,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and often industry-leading quality metrics across its services lines while improving the quality of life and health for high-need individuals and reducing overall costs to the healthcare system. For more information, please visit www.brightspringhealth.com. Follow us on Facebook, LinkedIn, and X.

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