Decagon
Senior Technical Recruiter, Leadership
Decagon, San Francisco, California, United States, 94199
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human‑like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time. Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo. We’re an in‑office company, driven by a shared commitment to excellence and velocity. Our values—customers are everything, relentless momentum, winner’s mindset, and stronger together—shape how we work and grow as a team.
About The Team Decagon’s Talent team partners directly with company leadership to shape org design, define what exceptional looks like, and hire the people who will shape our future. We’re Gen AI‑native and constantly pushing the boundaries of how Talent teams operate - moving fast, solving hard problems, and playing a critical role in building a world‑class organization.
About The Role Decagon is rapidly scaling and is looking for a Leadership Recruiter to focus on hiring senior and executive‑level technical leaders. In this role, you will partner closely with founders and senior leaders to build the leadership layer across Engineering, Product and Design. This role is for someone who thrives in high‑impact, high‑judgment hiring. You will have significant ownership and autonomy, and play a critical role in shaping how Decagon scales its technical leadership as the company grows.
In this role, you will
Partner closely with company leaders and Co‑Founders to hire technical leadership roles, including Staff+ ICs, Engineering Managers, Directors, and select executive‑level hires
Act as a trusted advisor to leadership on org design, leadership gaps, leveling, and succession planning
Proactively source, engage, and close senior technical leaders in highly competitive markets
Develop and apply a clear point of view on what great technical leadership looks like at different stages of company growth
Build and continuously improve interview processes to ensure high signal, speed, and an exceptional candidate experience
Lead by example and mentor other recruiters on leadership hiring best practices
Own hiring goals for leadership roles across key technical organizations
Lead or contribute to broader Talent initiatives across areas such as employer branding, recruiting operations, and candidate experience
Operate with a strong one‑team mindset to deliver against ambitious, company‑wide hiring goals
Your background looks something like this
10+ years of experience in full‑cycle recruiting, with significant focus on technical leadership or senior technical hiring
Proven success building and scaling leadership teams in competitive, high‑growth environments
Strong judgment and credibility when partnering with founders, executives, and senior engineering leaders
An effective communicator who builds trust quickly with both candidates and stakeholders
Experience owning OKRs and delivering complex, cross‑functional initiatives
Comfort operating in ambiguity and a fast‑paced environment with high expectations
Even better
Bring deep knowledge of the AI talent landscape and a network of top‑tier candidates
Use data proactively to unblock hiring challenges and inform decision‑making
Have a sharp eye for talent and a clear philosophy on what separates the exceptional from the great
Compensation $200,000.00 – $275,000.00 per year + equity
Compensation Range: $200K – $275K
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Human Resources
Industries Software Development
Location San Francisco, CA
#J-18808-Ljbffr
About The Team Decagon’s Talent team partners directly with company leadership to shape org design, define what exceptional looks like, and hire the people who will shape our future. We’re Gen AI‑native and constantly pushing the boundaries of how Talent teams operate - moving fast, solving hard problems, and playing a critical role in building a world‑class organization.
About The Role Decagon is rapidly scaling and is looking for a Leadership Recruiter to focus on hiring senior and executive‑level technical leaders. In this role, you will partner closely with founders and senior leaders to build the leadership layer across Engineering, Product and Design. This role is for someone who thrives in high‑impact, high‑judgment hiring. You will have significant ownership and autonomy, and play a critical role in shaping how Decagon scales its technical leadership as the company grows.
In this role, you will
Partner closely with company leaders and Co‑Founders to hire technical leadership roles, including Staff+ ICs, Engineering Managers, Directors, and select executive‑level hires
Act as a trusted advisor to leadership on org design, leadership gaps, leveling, and succession planning
Proactively source, engage, and close senior technical leaders in highly competitive markets
Develop and apply a clear point of view on what great technical leadership looks like at different stages of company growth
Build and continuously improve interview processes to ensure high signal, speed, and an exceptional candidate experience
Lead by example and mentor other recruiters on leadership hiring best practices
Own hiring goals for leadership roles across key technical organizations
Lead or contribute to broader Talent initiatives across areas such as employer branding, recruiting operations, and candidate experience
Operate with a strong one‑team mindset to deliver against ambitious, company‑wide hiring goals
Your background looks something like this
10+ years of experience in full‑cycle recruiting, with significant focus on technical leadership or senior technical hiring
Proven success building and scaling leadership teams in competitive, high‑growth environments
Strong judgment and credibility when partnering with founders, executives, and senior engineering leaders
An effective communicator who builds trust quickly with both candidates and stakeholders
Experience owning OKRs and delivering complex, cross‑functional initiatives
Comfort operating in ambiguity and a fast‑paced environment with high expectations
Even better
Bring deep knowledge of the AI talent landscape and a network of top‑tier candidates
Use data proactively to unblock hiring challenges and inform decision‑making
Have a sharp eye for talent and a clear philosophy on what separates the exceptional from the great
Compensation $200,000.00 – $275,000.00 per year + equity
Compensation Range: $200K – $275K
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Human Resources
Industries Software Development
Location San Francisco, CA
#J-18808-Ljbffr