American Family Care
Franchise Business Consultant - Southeast
American Family Care, Denver, Colorado, United States, 80285
Franchise Business Consultant - Southeast
About American Family Care
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S., providing services seven days a week on a walk‑in basis. Our state‑of‑the‑art centers focus on the episodic treatment of acute illnesses and injuries, workers’ compensation, and occupational medicine. Each location is equipped with an onsite lab and in‑house X‑ray capability.
Summary AFCF is looking to fill a Franchise Business Consultant (FBC) role in Region 4 (Southeast), covering Alabama, Georgia, Florida, Louisiana, and Mississippi. The FBC directly reports to a Director of Regional Operations and provides operational analysis and educational training while maintaining and enhancing existing business operations of franchise centers. Responsibilities include maximizing revenue and profitability for centers through corporate program promotions, marketing, best‑practice development, business strategies, and ongoing training.
Responsibilities
Conduct regular on‑site visits and audits of assigned franchise locations.
Conduct consultation calls on a regular basis regarding marketing/advertising planning, Go Live training, Grand Opening events, coaching and role‑playing, customer/patient relations improvement, profit/loss review and analysis including projections, and medical office operations management support.
Monitor financial status, operations, staffing, paid advertising, and overall management of assigned franchise locations.
Run reports in various systems and review KPIs.
Cultivate and preserve franchisee/vendor relationships.
Support franchisee during pre‑opening phase, including site selection, floor‑plan approval, practice‑management software training, and business planning.
Develop a strategic plan and translate that plan into appropriate sales activities.
Coordinate all training activities with the appropriate departments/individuals and ensure training materials and resources are directed to the appropriate parties.
Conduct on‑site educational workshops with franchise groups.
Provide counsel and assistance to franchisees for development and improvement of business plans, including establishing specific goals, objectives and strategies for sales, controls, profits, human‑resource plans, development, and marketing.
Ensure physical facilities of assigned franchisee locations comply with franchisor standards.
Coordinate any and all resources/support from all appropriate departments for assigned franchisees.
Complete month‑end reports, new‑store follow‑up reports, weekly expense reports, and preparation of classes.
Strictly adhere to company and departmental policies and procedures regarding the appropriate use of company databases.
Develop and maintain proficiency in the use of the company’s database.
Ensure implementation of all company policies, procedures, programs and new concepts with assigned franchisee locations.
Other duties and responsibilities as assigned.
Qualifications
Ability to travel up to 50% of the time.
Superior people skills.
Well‑developed oral and written communication skills.
Strong listening and negotiation skills.
Dynamic presentation skills.
Educational Requirements
Bachelor’s Degree in Business Administration, Business Management, Health Care Management, or related field.
Medical office experience preferred.
Minimum 3 years’ business management and/or franchising experience required.
Other Information This is a remote position.
Compensation: $80,000.00 - $90,000.00 per year.
Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are an Equal Opportunity Employer.
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Summary AFCF is looking to fill a Franchise Business Consultant (FBC) role in Region 4 (Southeast), covering Alabama, Georgia, Florida, Louisiana, and Mississippi. The FBC directly reports to a Director of Regional Operations and provides operational analysis and educational training while maintaining and enhancing existing business operations of franchise centers. Responsibilities include maximizing revenue and profitability for centers through corporate program promotions, marketing, best‑practice development, business strategies, and ongoing training.
Responsibilities
Conduct regular on‑site visits and audits of assigned franchise locations.
Conduct consultation calls on a regular basis regarding marketing/advertising planning, Go Live training, Grand Opening events, coaching and role‑playing, customer/patient relations improvement, profit/loss review and analysis including projections, and medical office operations management support.
Monitor financial status, operations, staffing, paid advertising, and overall management of assigned franchise locations.
Run reports in various systems and review KPIs.
Cultivate and preserve franchisee/vendor relationships.
Support franchisee during pre‑opening phase, including site selection, floor‑plan approval, practice‑management software training, and business planning.
Develop a strategic plan and translate that plan into appropriate sales activities.
Coordinate all training activities with the appropriate departments/individuals and ensure training materials and resources are directed to the appropriate parties.
Conduct on‑site educational workshops with franchise groups.
Provide counsel and assistance to franchisees for development and improvement of business plans, including establishing specific goals, objectives and strategies for sales, controls, profits, human‑resource plans, development, and marketing.
Ensure physical facilities of assigned franchisee locations comply with franchisor standards.
Coordinate any and all resources/support from all appropriate departments for assigned franchisees.
Complete month‑end reports, new‑store follow‑up reports, weekly expense reports, and preparation of classes.
Strictly adhere to company and departmental policies and procedures regarding the appropriate use of company databases.
Develop and maintain proficiency in the use of the company’s database.
Ensure implementation of all company policies, procedures, programs and new concepts with assigned franchisee locations.
Other duties and responsibilities as assigned.
Qualifications
Ability to travel up to 50% of the time.
Superior people skills.
Well‑developed oral and written communication skills.
Strong listening and negotiation skills.
Dynamic presentation skills.
Educational Requirements
Bachelor’s Degree in Business Administration, Business Management, Health Care Management, or related field.
Medical office experience preferred.
Minimum 3 years’ business management and/or franchising experience required.
Other Information This is a remote position.
Compensation: $80,000.00 - $90,000.00 per year.
Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are an Equal Opportunity Employer.
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