Concert Health
Clinical Excellence Lead | CA Licensed
Concert Health, California, Missouri, United States, 65018
Clinical Excellence Lead | CA Licensed
at
Concert Health
Join to apply for the Clinical Excellence Lead | CA Licensed role at Concert Health. This position requires an independently licensed behavioral health clinician who will provide evidence-based interventions via the Collaborative Care model and oversee the performance and development of Collaborative Care Clinicians.
Who We Are Concert Health is the leading national behavioral health medical group committed to integrating the Collaborative Care model into existing health care practices to improve patients’ lives. We believe everyone, regardless of location or insurance, should have easy access to personalized, high-quality behavioral health support that is guided by the provider they trust.
About The Role The Clinical Excellence Lead III is an independently licensed behavioral health clinician who reports to the Clinical Excellence Manager. This clinical leadership role delivers evidence-based interventions via the Collaborative Care Model to individuals (pediatric and/or adult populations) experiencing mild to moderate symptoms and utilizes evidence-based therapeutic approaches to promote symptom reduction and optimal patient outcomes, while also overseeing the performance and development of Collaborative Care Clinicians.
Administrative Responsibilities
Direct oversight of up to 15 Collaborative Care Clinician’s performance including clinical metrics, schedule management, coaching, performance management, and clinical supervision
Responsible for supporting pod and partner workflows and needs in partnership with the Clinical Excellence Manager
Manages employee schedules including shift coverage for assigned practices, approving time off and vacation requests, and ensuring the attendance policy is being adhered to
Supervises and mentors employees including patient care, performance evaluations, development of career goals, and disciplinary action, including up to termination
Partners with Clinical Excellence Manager to ensure department objectives are being met; recommends ways to improve efficiency and minimize barriers
Serves as a resource to direct reports in resolving and documenting complex patient situations including escalated complaints, patient terminations, and incident reporting
Responsible for keeping an open line of communication with all Clinical Excellence Managers, Market Lead, and others in management
Handles escalated employee relations concerns with guidance from the Clinical Excellence Manager and Associate Clinical Director
Clinical Responsibilities
Will manage a small caseload (no more than 15 patients) based on needs of assigned Care Pod, customizing treatment plan to individual patient needs
Supports and closely coordinates behavioral health care with the patient’s primary care provider and (when appropriate) other service providers
Screens and assesses patients for common behavioral health and substance use disorders using PHQ9, GAD7, Columbia Suicide Risk Assessment, or other tools as required
Monitors patients for changes in clinical symptoms and treatment side effects/complications, with a goal of reduction in symptoms
Supports psychotropic medication management prescribed by PCPs, focusing on treatment adherence, side effects and other complications, and treatment effectiveness
Tracks patient follow-up and clinical outcomes using a registry, records encounters in the registry and uses the system to identify and re-engage patients
Plans specific mutual self-management goals, objectives, and interventions with action-oriented patients
Facilitates care plan changes for patients who are not improving, including changes in medications or psychosocial treatments or appropriate referrals for additional services
Documents patient progress and treatment recommendations in Salesforce and the electronic health record so they can be easily shared with primary care providers, the psychiatric consultant, and other treating providers
Completes relapse prevention plan with patients who are in remission
Educates patients about behavioral health/substance use disorders/treatment options
Establishes mutually agreeable care management plan with the care team and patient/family
Participates in regularly scheduled caseload consultations with psychiatric consultants
Required Qualifications
Masters degree in social work, counseling, or related field
Licensed to practice in the state of California as an independent clinician (LCSW, LPCC, or equivalent)
Additional state licenses and/or willingness to acquire additional licenses
Minimum of 5+ years of clinical experience
Minimum of 3+ years of lead or supervisory experience
Proficiency in evidence-based treatment approaches (Problem‑Solving Treatment, Motivational Interviewing, Cognitive Behavioral Therapy, and Behavioral Activation)
Technical proficiency in a variety of platforms including EHRs, ability to quickly learn new technology
Knowledge of/experience with behavioral health tools (PHQ9, GAD7, CSSRS, etc.)
Capability to provide clinical care to patients in primary care settings, including those as young as 6 years old, as well as in women's health
Knowledge of CoCM
Preferred Qualification
Fluent in both English & Spanish preferred
Benefits
100% remote with employer supplied computer equipment
Opportunities for Supervision
Work/life balance with 14 paid holidays, sick time, and additional PTO plans
Medical, Dental, and Vision plans effective on the first day of employment
Employer paid Short Term Disability and Long Term Disability plans
Employer paid Life and AD&D insurance of $50,000
Employer paid Parental Leave of 12 weeks
401K
Compensation
We offer a variable model that includes base salary plus performance driven bonuses
Annualized base salary is determined by licensure level, geographic location, and budget, and is paid on a biweekly basis: $82,950 - $94,500
Performance driven incentives on data supportive targets paid on a quarterly basis
Annualized Quarterly Incentive Band: $6,900 - $9,000
The Incentive is paid in arrears on the second paycheck following each quarter so long as the required performance measures are achieved
Estimated Total Compensation: $89,850 - $103,500
Schedule
Monday - Friday | 11:00am - 7:00pm PST
100% Remote
Come As You Are - You Are Welcome Here Concert Health is a diverse and inclusive Equal Opportunity Employer; we prohibit discrimination and harassment of any kind in our culture. We are dedicated to providing a safe, equitable, respectful, and supportive work environment to all without regard to race, color, religion, sex, gender, national origin, age, pregnancy, disability, sexual orientation, military or veteran status, genetics, or any other status protected by federal, state, or local laws. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All Concert Health employees are expected to comply with this policy. If you share our vision and are good at what you do, come as you are. You are welcome here.
Seniority level Mid-Senior level
Employment type Full-time
Job function Health Care Provider
Industries Mental Health Care
#J-18808-Ljbffr
at
Concert Health
Join to apply for the Clinical Excellence Lead | CA Licensed role at Concert Health. This position requires an independently licensed behavioral health clinician who will provide evidence-based interventions via the Collaborative Care model and oversee the performance and development of Collaborative Care Clinicians.
Who We Are Concert Health is the leading national behavioral health medical group committed to integrating the Collaborative Care model into existing health care practices to improve patients’ lives. We believe everyone, regardless of location or insurance, should have easy access to personalized, high-quality behavioral health support that is guided by the provider they trust.
About The Role The Clinical Excellence Lead III is an independently licensed behavioral health clinician who reports to the Clinical Excellence Manager. This clinical leadership role delivers evidence-based interventions via the Collaborative Care Model to individuals (pediatric and/or adult populations) experiencing mild to moderate symptoms and utilizes evidence-based therapeutic approaches to promote symptom reduction and optimal patient outcomes, while also overseeing the performance and development of Collaborative Care Clinicians.
Administrative Responsibilities
Direct oversight of up to 15 Collaborative Care Clinician’s performance including clinical metrics, schedule management, coaching, performance management, and clinical supervision
Responsible for supporting pod and partner workflows and needs in partnership with the Clinical Excellence Manager
Manages employee schedules including shift coverage for assigned practices, approving time off and vacation requests, and ensuring the attendance policy is being adhered to
Supervises and mentors employees including patient care, performance evaluations, development of career goals, and disciplinary action, including up to termination
Partners with Clinical Excellence Manager to ensure department objectives are being met; recommends ways to improve efficiency and minimize barriers
Serves as a resource to direct reports in resolving and documenting complex patient situations including escalated complaints, patient terminations, and incident reporting
Responsible for keeping an open line of communication with all Clinical Excellence Managers, Market Lead, and others in management
Handles escalated employee relations concerns with guidance from the Clinical Excellence Manager and Associate Clinical Director
Clinical Responsibilities
Will manage a small caseload (no more than 15 patients) based on needs of assigned Care Pod, customizing treatment plan to individual patient needs
Supports and closely coordinates behavioral health care with the patient’s primary care provider and (when appropriate) other service providers
Screens and assesses patients for common behavioral health and substance use disorders using PHQ9, GAD7, Columbia Suicide Risk Assessment, or other tools as required
Monitors patients for changes in clinical symptoms and treatment side effects/complications, with a goal of reduction in symptoms
Supports psychotropic medication management prescribed by PCPs, focusing on treatment adherence, side effects and other complications, and treatment effectiveness
Tracks patient follow-up and clinical outcomes using a registry, records encounters in the registry and uses the system to identify and re-engage patients
Plans specific mutual self-management goals, objectives, and interventions with action-oriented patients
Facilitates care plan changes for patients who are not improving, including changes in medications or psychosocial treatments or appropriate referrals for additional services
Documents patient progress and treatment recommendations in Salesforce and the electronic health record so they can be easily shared with primary care providers, the psychiatric consultant, and other treating providers
Completes relapse prevention plan with patients who are in remission
Educates patients about behavioral health/substance use disorders/treatment options
Establishes mutually agreeable care management plan with the care team and patient/family
Participates in regularly scheduled caseload consultations with psychiatric consultants
Required Qualifications
Masters degree in social work, counseling, or related field
Licensed to practice in the state of California as an independent clinician (LCSW, LPCC, or equivalent)
Additional state licenses and/or willingness to acquire additional licenses
Minimum of 5+ years of clinical experience
Minimum of 3+ years of lead or supervisory experience
Proficiency in evidence-based treatment approaches (Problem‑Solving Treatment, Motivational Interviewing, Cognitive Behavioral Therapy, and Behavioral Activation)
Technical proficiency in a variety of platforms including EHRs, ability to quickly learn new technology
Knowledge of/experience with behavioral health tools (PHQ9, GAD7, CSSRS, etc.)
Capability to provide clinical care to patients in primary care settings, including those as young as 6 years old, as well as in women's health
Knowledge of CoCM
Preferred Qualification
Fluent in both English & Spanish preferred
Benefits
100% remote with employer supplied computer equipment
Opportunities for Supervision
Work/life balance with 14 paid holidays, sick time, and additional PTO plans
Medical, Dental, and Vision plans effective on the first day of employment
Employer paid Short Term Disability and Long Term Disability plans
Employer paid Life and AD&D insurance of $50,000
Employer paid Parental Leave of 12 weeks
401K
Compensation
We offer a variable model that includes base salary plus performance driven bonuses
Annualized base salary is determined by licensure level, geographic location, and budget, and is paid on a biweekly basis: $82,950 - $94,500
Performance driven incentives on data supportive targets paid on a quarterly basis
Annualized Quarterly Incentive Band: $6,900 - $9,000
The Incentive is paid in arrears on the second paycheck following each quarter so long as the required performance measures are achieved
Estimated Total Compensation: $89,850 - $103,500
Schedule
Monday - Friday | 11:00am - 7:00pm PST
100% Remote
Come As You Are - You Are Welcome Here Concert Health is a diverse and inclusive Equal Opportunity Employer; we prohibit discrimination and harassment of any kind in our culture. We are dedicated to providing a safe, equitable, respectful, and supportive work environment to all without regard to race, color, religion, sex, gender, national origin, age, pregnancy, disability, sexual orientation, military or veteran status, genetics, or any other status protected by federal, state, or local laws. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All Concert Health employees are expected to comply with this policy. If you share our vision and are good at what you do, come as you are. You are welcome here.
Seniority level Mid-Senior level
Employment type Full-time
Job function Health Care Provider
Industries Mental Health Care
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