YMCA of the USA
Job Description
Under the general direction of the Vice President of Youth Development and aligned with the YMCA’s Christian values, this position supports the work of the Y. The Program Director oversees the development and operations of our aquatics, sports, and youth development programs and designs practices, processes, and procedures for strong program and project management. This role is directly responsible for two of the program areas and indirectly of the third.
Additionally, this role is responsible for ensuring high‑quality community development, customer service, program growth and retention strategies, and modeling the YMCA’s core values of Caring, Honesty, Respect, and Responsibility.
Our Culture Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming, genuine, hopeful, nurturing, and determined, working relentlessly to make our community stronger, beginning with you.
Qualifications
Bachelor's degree in human services, social services, recreation, business, or equivalent.
Previous experience in program management, preferably in a YMCA or other non‑profit agency.
Ability to direct programs through supervision of volunteers and staff, development and monitoring of budgets, marketing and public relations, program development, and fundraising.
Prefer knowledge of, and previous experience with, diverse populations.
Proven track record of developing authentic and deepened relationships with others.
Ability to establish and maintain collaborations with community organizations.
YMCA Team Leader or Multi‑team/Branch Leader certification preferred.
CPR and First Aid certifications required within 30 days of hire.
Essential Functions
Develops, implements, and manages operating plans to promote program and/or membership growth for the YMCA.
Ensures programs and services meet community needs; supervises existing program activities, establishes new program activities, expands the program as needed, and assists in marketing and distribution of program information.
Hires, trains, and supervises staff and volunteers in assigned areas; facilitates communication and provides leadership.
Maintains collaborative relationships with community organizations and communicates regularly and concisely within the area of responsibility.
Manages the program budget, gathers program statistics, secures and schedules facilities, and creates and schedules classes, activities, or events.
Provides leadership and support to the annual fundraising campaign and volunteer committees/boards.
Assures compliance with state and local regulations; ensures program standards and safety procedures are met.
Coordinates special events and activities; provides data and reports as required.
Cause‑Driven Leadership Competencies
Mission and Community Oriented: Models and teaches YMCA values, champions inclusion, maintains high‑level services, and provides volunteer orientation, training, development, and recognition.
People Oriented: Empathetically listens, communicates for understanding, builds relationships, tailors communications, and provides feedback, coaching, guidance, and support.
Results Oriented: Holds staff and volunteers accountable for high‑quality results; implements best practices; manages budgets; supports fundraising.
Personal Development Oriented: Addresses sensitive issues constructively, facilitates change, models adaptability.
Seniority Level Director
Employment Type Full‑time
Job Function Business Development and Sales
Industry Non‑profit Organizations
Location Polk County, North Carolina
#J-18808-Ljbffr
Additionally, this role is responsible for ensuring high‑quality community development, customer service, program growth and retention strategies, and modeling the YMCA’s core values of Caring, Honesty, Respect, and Responsibility.
Our Culture Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming, genuine, hopeful, nurturing, and determined, working relentlessly to make our community stronger, beginning with you.
Qualifications
Bachelor's degree in human services, social services, recreation, business, or equivalent.
Previous experience in program management, preferably in a YMCA or other non‑profit agency.
Ability to direct programs through supervision of volunteers and staff, development and monitoring of budgets, marketing and public relations, program development, and fundraising.
Prefer knowledge of, and previous experience with, diverse populations.
Proven track record of developing authentic and deepened relationships with others.
Ability to establish and maintain collaborations with community organizations.
YMCA Team Leader or Multi‑team/Branch Leader certification preferred.
CPR and First Aid certifications required within 30 days of hire.
Essential Functions
Develops, implements, and manages operating plans to promote program and/or membership growth for the YMCA.
Ensures programs and services meet community needs; supervises existing program activities, establishes new program activities, expands the program as needed, and assists in marketing and distribution of program information.
Hires, trains, and supervises staff and volunteers in assigned areas; facilitates communication and provides leadership.
Maintains collaborative relationships with community organizations and communicates regularly and concisely within the area of responsibility.
Manages the program budget, gathers program statistics, secures and schedules facilities, and creates and schedules classes, activities, or events.
Provides leadership and support to the annual fundraising campaign and volunteer committees/boards.
Assures compliance with state and local regulations; ensures program standards and safety procedures are met.
Coordinates special events and activities; provides data and reports as required.
Cause‑Driven Leadership Competencies
Mission and Community Oriented: Models and teaches YMCA values, champions inclusion, maintains high‑level services, and provides volunteer orientation, training, development, and recognition.
People Oriented: Empathetically listens, communicates for understanding, builds relationships, tailors communications, and provides feedback, coaching, guidance, and support.
Results Oriented: Holds staff and volunteers accountable for high‑quality results; implements best practices; manages budgets; supports fundraising.
Personal Development Oriented: Addresses sensitive issues constructively, facilitates change, models adaptability.
Seniority Level Director
Employment Type Full‑time
Job Function Business Development and Sales
Industry Non‑profit Organizations
Location Polk County, North Carolina
#J-18808-Ljbffr